1. Subject matter
1.1. These General Terms and Conditions (hereinafter "GTCs") apply to the purchase of the "P ZERO™ Experience Package"
(hereinafter "P ZERO™ Experience Package") via the website https://pzeroexperience.pirelli.com/en-ww/circuit/hockenheimring
(hereinafter "Website") by "Consumer" and "Trader" within the meaning of the following section 1.2, which entitles the buyer
(as defined below) to take part in a track day on the circuit of the Hockenheimring (hereinafter "Circuit") with their own car,
which has the characteristics specified on the Website.
Dates and relevant information available for the use of the P ZERO™ Experience Package are published on the Website.
1.2. Each P ZERO™ Experience Package is sold by Pirelli Deutschland GmbH with its registered office at Höchster Straße 48-60, 64747
Breuberg/Odw., Germany Commercial register HRB 71623, value added tax DE111607952, (hereinafter "PIRELLI").
The parties involved in the purchase of the P ZERO™ Experience Package are PIRELLI as seller (hereinafter referred to as the "Seller")
and those parties for whom the purchase of the P ZERO™ Experience Package does not form part of the operations of its company in accordance
with Section 1 of the German Consumer Protection Act (hereinafter referred to as the "Consumer") or for which the purchase does form part
of the operations of its company (hereinafter referred to as the "Trader") as buyer (consumers and entrepreneurs are individually referred
to as the "Buyer" and collectively as the "Buyers"). The Seller and the Buyer shall, where applicable, be collectively referred to as the "Parties".
In accordance with these GTCs, the Buyer is the registered owner of the P ZERO™ Experience Package, who – as indicated during registration/the purchase process - will be the
person who will drive the car on the Circuit.
1.3. Any contact by the Buyer in connection with and/or in relation to the purchase of the PZERO™ Experience Package, including, but not
limited to, any notification, demand or enquiry regarding the purchase and/or delivery of the PZERO™ Experience Package, etc. shall be made to
the addresses specified on the Website in accordance with the methods described therein or to the email
(hereinafter referred to as "Customer Service").
1.4. All purchases are subject to the GTCs published on the Website at the time the Buyer places the order.
1.5. If one or more sales are made to a Trader, they are subject to these GTCs whereby and notwithstanding the provisions of the same:
- (a) any protections that mirror or satisfy mandatory statutory provisions in favour of Consumers shall not apply;
- (b) in the event of a dispute between the Seller and a Trader, sections 12.2 - 12.4 of the GTCs relating to disputes
between the Seller and a consumer shall not apply.
By submitting the order, the Buyer agrees that the confirmation of the details of the order placed and these GTCs will be sent by email to the
address provided when registering on the Website or during the purchase transaction.
Buyers must be at least 21 years of age and have sufficient legal capacity to purchase one or more P ZERO™ Experience Packages on the Website.
The Buyer shall bear all costs incurred in connection with the Website via the Internet, including all telephone costs incurred by the
Buyer from its service provider, with the exception of telephone costs incurred when a Consumer contacts the Seller after concluding the contract
and which are higher than the basic rate at its service provider.
2. Characteristics of the P ZERO™ Experience Package and important rules for accessing the Circuit
Each PZERO™ Experience Package is sold by the Seller with the characteristics described on the Website and in accordance with
the terms and conditions published on the Website at the time the Buyer places the order, to the exclusion of any other terms and conditions.
The Seller reserves the right to amend these GTCs, in whole or in part, at any time and at its sole discretion, without notice to the users of the Website.
All changes take effect on the day they are published on the Website and only apply to orders placed from this date.
The selling price of and/or characteristics of the PZERO™ Experience Package offered on the Website are subject to change without notice
and therefore the Seller accepts no liability in the event of changes to the contents of the PZERO™ Experience Package and/or the programme. Such
changes only apply to orders placed thereafter. The Buyer is always recommended to check the final purchase price before placing the order in accordance
with section 3 (see below).
The Website is accessible to users from all over the world; however, the P ZERO™ Experience Package offered on the Website can only be purchased
by users who request the provision of the services provided for in the P ZERO™ Experience Package in Austria.
Access to the Circuit after the purchase of the P ZERO™ Experience Package is only granted to Buyers (i) who are lawful owners or proprietors
of the cars included in a list published by Pirelli
and (ii) who have a valid driving license that has been issued for at least 36 (thirty six) months and
who are not subject to a suspension or other penalty.
No access to the Circuit itself will be granted to persons other than Buyers or vehicles not included in the list published by Pirelli
and a pre-registered
companion (see sections 2.6 and 4 below).
The Buyer/driver is granted access to the Circuit under the following conditions:
(i) He has read and unconditionally accepted the Driver's Approval, which can be viewed here;
(ii) He has read and unconditionally accepted the photo/video sharing, which can be viewed here;
(iii) He has read and unconditionally accepted the P ZERO™ Experience Regulations, which can be viewed here;
(iv) He has read, completed and unconditionally accepted and signed the COVID-19 self-declaration on the day of the P ZERO™ Experience on-site. Due to the
constant changes in regulations as a result of the pandemic, the exact requirements of this self-declaration will only be established closer to the date of
the P ZERO™ Experience. The Buyer will be informed by the Seller in advance of the P ZERO™ Experience about the content and any requirements (potentially
the need for a negative test, etc.).
A companion is granted access to the Circuit under the following conditions:
(i) If the companion is a driver, which he may still decide on-site – but only to perform "test drives" or "hotlaps" with the carmaker's vehicles
(but not with the Buyer's registered vehicle), if he (a) has a valid driver's licence that has been issued for at least 36 (thirty-six) months
and is not subject to suspension or other penalty, and (b) is at least 21 years of age, the companion must read and unconditionally accept the
Driver's Approval, which may be viewed here;
(ii) If the companion is not a driver, he must be at least 14 years of age (on the day of the P ZERO™ Experience) and another companion be present
who is at least 18 years of age and is a legal guardian for the minor (parents are liable for their children on-site) in order to ensure that the minor
is also looked after while the driver is driving;
(iii) He has, regardless of his age, read and unconditionally accepted the P ZERO™ Experience Regulations, which can be viewed here;
(iv) He has, regardless of his age, read and unconditionally accepted the photo/video sharing, which can be viewed here
(v) He has, regardless of his age, fully completed and unconditionally accepted and signed the COVID-19 self-declaration on-site on the day of
the P ZERO™ Experience. Due to the constant changes in regulations as a result of the pandemic, the exact requirements of this self-declaration will
only be established closer to the date of the P ZERO™ Experience. The Buyer will be informed by the Seller in advance of the P ZERO™ Experience
about the content and any requirements (potentially the need for a negative test, etc.).
With regard to the declarations referred to in the preceding paragraphs, these can only be recognised if a parent or legal guardian also signs the declaration.
Access to the Circuit cannot be granted without the signature of a legal guardian.
3. Purchase of the P ZERO™ Experience Package – conclusion of each individual purchase contract
Any order submitted to the Seller by the Buyer via the Website constitutes a contractual offer and is subject to these GTCs, which form an integral part of the
order and which the Buyer fully accepts without reservation by placing the order. Before proceeding with the purchase of the P ZERO™ Experience Package by placing an
order with the Seller, the Buyer must carefully read, complete and fully accept the GTCs and the documents referred to in sections 2.5 (i) and 2.6-2.8 online, print
a copy thereof by clicking on the "Print" function on his computer and save or retain a copy thereof for his own records. Companions who are not drivers can also fill
in the documents on-site and sign them there. In this case, however, the above rules must be checked in advance by the Buyer so that the Buyer can ensure that their
companions on-site also meet the necessary requirements.
Acceptance of the Buyer's order shall be effected by the Seller sending an order confirmation to the email address provided to the Seller
prior to the confirmation of the purchase, which shall include a link to the text of these GTCs, the documents referred to in sections 2.5 (i) and 2.6, a
summary of the order placed, including detailed price information, and a description of the P ZERO™ Experience Package ordered. The Buyer's order, the
Seller's order confirmation and the GTCs applicable to the contractual relationship between the Parties shall be electronically stored by the Seller in
its IT systems and the Buyer may request copies thereof by sending an email to Customer Services.
A contract for the purchase of the P ZERO™ Experience Package is concluded when the Seller sends the Buyer an email confirming acceptance
of the order ("Order Confirmation
4. Selection and purchase of the P ZERO™ Experience Package
The P ZERO™ Experience Package offered on the Website can be purchased by the Buyer by selecting the P ZERO™ Experience
Package of interest and placing it in the virtual shopping cart. One (1) P ZERO™ Experience Package can be purchased per order.
Every P ZERO™ Experience Package purchased must include the Buyer and optionally up to three companions (hereinafter referred to as "Companions
in accordance with the P ZERO™ Experience Regulations. The name of the Buyer cannot be changed after the purchase and no other person is
entitled to drive the vehicle.
Before the Buyer can place an order, he must pre-register on the Pirelli websites intended for this purpose and provide the personal data
required therein. The user then clicks on "anmelden" (register) and receives an email in which he clicks on "jetzt Anmeldung bestätigen”
(confirm registration now). Clicking on the button in the email takes the Buyer to the landing
where he can select and
purchase his P ZERO™ Experience Package.
Once the P ZERO™ Experience Package has been selected, the Buyer is requested to provide his personal data and, if applicable,
the personal data of the companions in order to conclude the order and enable the contract to be concluded. The Buyer is shown a summary of the order
to be processed, specifying in particular the day of the Event, the price, the name of the Buyer, the number and names of the companions, if applicable,
as well as the model and registration number of the vehicle. The Buyer shall, after carefully reading these GTCs and the documents referred to in
sections 2.5 (i) and 2.6, expressly accept them by ticking the appropriate boxes (checkboxes) on the Website. Finally, the Buyer will be asked to
confirm his order by clicking on the "JETZT ZAHLEN" (pay now) button. The order is then finally sent to the Seller and triggers the consequences
described in section 3.2 of these GTCs. For settlement and administrative purposes, the Seller reserves the right to verify the personal data
provided by the Buyer. The purchase amount is debited when the Seller sends the order confirmation to the Buyer. The information provided by the
Buyer when submitting the order will be used for invoicing.
5. Delivery and use of the P ZERO™ Experience Package
Upon completing the purchase process of the P ZERO™ Experience Package, the Buyer will receive a confirmation email at the address
provided with the order number, the name of the natural person to whom the P ZERO™ Experience Package belongs (in accordance with the Buyer) and
who will drive the vehicle on the Circuit, the date of the Event, if applicable the number and name of the companions and the model and licence plate
number of the vehicle registered for the Circuit (hereinafter referred to as the "Pass
In order to use the P ZERO™ Experience Package, the Buyer must present the Pass at the entrance to the Circuit on the day of the
Event and comply with sections 2.5 and 2.6 of these GTCs.
Should the Buyer be absent on the day of the Event, the right to use the P ZERO™ Experience Package expires without the option of a refund.
The price of the P ZERO™ Experience Package corresponds to the price displayed on the Website at the time the Buyer
places the order. Prices include value added tax (in the amount of 9%).
The prices of the P ZERO™ Experience Package do not include costs for accommodation and meals, travel to and from the
Circuit or other costs not expressly stated.
The Buyer shall pay the Seller the full price as stated in the order and confirmed in the order confirmation sent by the Seller to the Buyer by email.
In the event of a discrepancy between the price stated in the order and the price stated in the order confirmation, the price stated in the order shall apply.
Payment of the price of the P ZERO™ Experience Package purchased through the Website must be made at the same time as the Seller confirms
the order to the Buyer. The Buyer expressly agrees that performance of the Contract by the Seller shall only commence after crediting the purchase price
for the purchased P ZERO™ Experience Package to the Seller's current account.
Payment must be made by credit card under the conditions set out below.
During the payment process, the Buyer is forwarded to a protected website to the operator providing clearing services to the Seller.
The transmitted data is sent in protected mode by encrypting the
information with a 128-bit or higher SSL (SecureSocketLayer) system. Not even the Seller can access this information.
The Seller shall immediately send the Buyer the tax receipt for the purchase made or, on request, an electronic invoice in electronic
form to the email address provided by the Buyer.
8. Cancellation - refund conditions
PIRELLI reserves the right to cancel the day on which the PZERO Experience takes place for organisational, safety or weather reasons,
due to orders from authorities, or if the Circuit is no longer available and/or for reasons of force majeure (including an epidemic or pandemic).
In this case, the Buyer is not entitled to a refund of the amount paid.
This clause does not affect the provisions of section 8.3, which in particular provide for a right of refund.
Should the Buyer be prevented from attending the Event due to orders from local or national authorities (e.g. bans or border closures),
the Buyer is entitled to choose between a full refund or a voucher to take part in a P ZERO™ Experience that will be held in Europe during 2022.
Any other refund is expressly excluded.
In the event that the Buyer wishes to cancel his taking part in the P ZERO™ Experience Package, the Buyer is entitled to a refund as follows:
- Cancellation 30 days or more before the date of the P ZERO™ Experience package: 100% refund
- Cancellation between 14 and 29 days before the date of the P ZERO™ Experience package: 50% refund
- Cancellation 13 days or less before the date of the P ZERO™ Experience package: no refund
Cancellation must be notified by sending an email to Customer Services.
If the Buyer is entitled to a refund, the Seller must refund the corresponding amount immediately and in any case no later than 14 days after
notification of the cancellation. The Seller shall make such a refund using the same means of payment (credit card) as the Buyer used to purchase
the P ZERO ™ Experience Package. The effective time of reimbursement depends on this payment cycle and the Seller is not responsible for the effective
time of reimbursement.
9. Exclusion of the right of withdrawal – exclusion of liability
The Buyer has no right of withdrawal in accordance with section 18 (1) clause 10 of the German Remote and External Business Act.
The Seller is not liable for (i) the Buyer's failure to receive the P ZERO™ Experience Package documents for reasons not attributable to the
Seller or its vicarious agents or for (ii) the non- or partial use of the P ZERO™ Experience Package due to incorrect information provided by the Buyer
(for example, incorrect email address, incorrect model and/or license plate number of the vehicle or incorrect information concerning the Buyer) or (iii)
the cancellation of the Event belonging to the P ZERO™ Experience Package for reasons not attributable to the Seller or its vicarious agents.
10. Intellectual property rights
The Buyer acknowledges that Pirelli & C. S.p.A., Pirelli Tyre S.p.A or, as the case may be, their respective owners (collectively and individually, the "Owners")
have exclusive rights of use over all trademarks, names and other marks, including, but not limited to, the "PIRELLI" word and figurative mark, the "P ZERO™" brand, as well
as any images, photos, written texts or graphics used on the Website or relating to the P ZERO™ Experience Package, without the Buyer having any rights in this regard from accessing
the Website and/or purchasing the P ZERO™ Experience Package.
The Website's content may not be reproduced, transmitted, modified or used for any purpose, in whole or in part, by electronic or conventional means, without
the prior express written consent of the Owners.
11. Buyer's personal data and privacy
In order to process the order and conclude the contract on the basis of these GTCs, some of the Buyer's personal data is requested via the Website, as specified in
The Buyer represents and warrants that the data provided during the registration and purchase process is true and accurate.
Although the Seller has taken measures to protect personal data from loss, falsification, handling and misuse by third parties, the
Seller cannot guarantee that the information or data entered by the Buyer on the Website, even after the Buyer has authenticated access (login),
will not be accessible or visible to unauthorised third parties due to the technical features and restrictions on the protection of electronic
communication via the internet.
With regard to credit card payments, the Seller uses technical systems to ensure the highest level of reliability, security,
protection and confidentiality when transferring information over the internet.
13. Applicable law, arbitration and jurisdiction
Any purchase agreement concluded between the Seller and the Buyer on the basis of these GTCs is subject to German law, and,
in particular for Consumers, in accordance with the German Consumer Protection Act, the provisions applicable to consumer contracts.
Sale and sale outside the premises with particular reference to the provisions on distance contracts and, also with regard to
entrepreneurs, in accordance with the German E-commerce Act, which regulates some aspects of electronic commerce. In any case, the rights
which may be attributed to Consumers through mandatory statutory provisions are reserved.
The Consumer can access the European Online Dispute Resolution Platform (European ODR Platform) to resolve disputes between himself
and the Seller. The European ODR Platform has been developed and is managed by the European Commission in accordance with Directive 2013/11/EU
and Regulation EU 524/2013 to facilitate an independent, impartial, transparent, efficient, fast and equitable resolution of out-of-court disputes relating
to contractual obligations arising from online purchase or service contracts between a Consumer established in the EU and a Trader established in the EU through
the involvement of an ADR body ("Alternative Dispute Resolution") to be selected from an available list of the same. For more details on the European
Union's ODR platform or to initiate an ADR procedure in relation to a purchase agreement concluded between the Seller and the Consumer on the ODR platform,
please visit http://ec.europa.eu/odr
. The Seller's electronic email address which would need to be provided on the EU ODR platform
In the event that the Consumer or Seller does not take part in any of the arbitration attempts referred to in the preceding sections 13.3 or such an attempt
results in a negative outcome, the dispute shall fall within the jurisdiction of the court in whose jurisdiction the Consumer resides or at the discretion of the
Consumer in whose jurisdiction the Seller has his registered office.
Disputes between the Seller and a Trader fall under the exclusive jurisdiction of the courts in Frankfurt am Main.