Termini e condizioni

1. Subject

1.1 These general terms and conditions of sale (hereinafter the “Conditions”) shall apply to the purchase, by users falling within the definition of “Consumers” and of “Professionals” (as defined in clause 1.2 below), through the website pzeroexperience.pirelli.com/en-gb/circuits/silverstone (hereinafter the “Site”) of the package named “P ZERO™ Experience” (hereinafter the "PZE Package" or the "PZE Packages") or a gift voucher for the PZE Package (“Gift Voucher”) which will entitle the Buyer (as defined in clause 1.2 below) and the Voucher Beneficiary (defined in clause 2.5 below) to participate, at the Silverstone Circuit (hereinafter the "Circuit") in a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”).

The dates available for the Event and the descriptions of the PZE Package are published on the Site.

1.2 The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter, the "Seller").

The parties involved in the purchase of PZE Packages or Gift Vouchers (as applicable) via the Site shall be the Seller and the party who purchases the PZE Packages or Gift Vouchers (as applicable) either: (i) for reasons other than in relation to the profession, business, trade or craft conducted by that party or that of another party (hereinafter the "Consumer"); or (ii) in relation to the profession, business, trade or craft conducted by that party, (hereinafter the "Professional"); as the buyers (the Consumer and the Professional shall individually be referred to as the “Buyer” and jointly as the “Buyers”). The Seller and the Buyer, as the case may be, shall be referred to jointly as the "Parties".

During the purchasing procedure of the PZE Package or the Gift Voucher (as applicable) the Buyer will be required to enter the details of the person(s) who are to drive the Car at the Circuit. (“Driver”)

1.3 Any communication by the Buyer, in connection with and/or in relation to the purchase of a PZE Package or Gift Voucher (as applicable), including, but not limited to any notifications, claims or requests concerning the purchase and/or delivery of the PZE Package or Gift Voucher (as applicable), shall be made to the Seller at the addresses and in accordance with the methods indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.4. All purchases are regulated by the Conditions, as published on the Site at the time the order is submitted by the Buyer.

1.5. If one or more sales are made to a Professional, the Conditions shall apply but, notwithstanding the provisions of the same:
the Professional will not be recognised by any other protections provided herein in favour of Consumers, which reflect or comply with mandatory provisions of law;
b) for disputes between the Seller and a Professional, clause 12.4 of the Conditions, referring to disputes between the Seller and a Consumer shall not apply.

1.6. Buyers must be aged 18 or over in order to make purchases of PZE Packages or Gift Vouchers on the Site and to access the Circuit and participate in such events.

1.7. The Buyer shall be responsible for any costs incurred to connect to the Site via the internet, including any telephony costs incurred by the Buyer with their service provider.

2. Features and important rules for the access to the Circuit

2.1. The PZEs Packages and Gift Vouchers are sold by the Seller with the features and in accordance with the Conditions published on the Site at the time the order is sent by the Buyer, with the exclusion of any other terms or conditions.

2.2. The Seller reserves the right to amend all or part of the Conditions, at any moment in time, and at its own discretion without giving any notice to users of the Site. Any amendments made shall come into force from the date on which they are published on the Site and will only apply to orders placed from that date onwards.

2.3. Sale prices, the PZE Packages and Gift Vouchers sold on the Site and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package, Gift Voucher and/or program variations. Such changes shall only apply to orders placed after the date of such changes being implemented. In any case, the Buyer is advised to check the final purchase price before submitting their order, pursuant to clause 3 below.

2.4. Users from all over the world may access the Site; however, the PZE Package and Gift Vouchers available on the Site should only be purchased by users who wish to participate in such event in the UK at the Circuit. During the purchasing procedure, the Buyer will have the option to purchase a Gift Voucher for a third party, natural person (“Voucher Beneficiary”).

2.5 Access to the Circuit, following the purchase of a PZE Package or Gift Voucher, will only be allowed to the Buyer or Voucher Beneficiary (as applicable): (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles. A Companion will be entitled to attend the Event in accordance with the PZE Regulations (defined in clause 2.6(ii) below).

2.6 Access to the Circuit by each Buyer or Voucher Beneficiary is subject to:
(i) the unconditional acceptance and agreement by the Buyer or Voucher Beneficiary (as applicable) of the indemnity documents that the Seller and the car manufacturers will ask the Buyer or Voucher Beneficiary (as applicable) to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations), which can be seen here (“PZE Regulations”). 3. Conclusion of each individual purchase contract

3.1. Each order submitted by the Buyer to the Seller via the Site has the value of a contractual proposal and is subject to the Conditions which form an integral part of the order and which the Buyer, by placing the order, fully accepts without any reservation. Before proceeding with the purchase of the PZE Package or Gift Voucher by placing an order with the Seller, the Buyer must carefully read and fully accept (and print and/or save copies, for their records of) the Conditions together with the documents detailed in clause 2.6.

3.2. A contract is formed when the Buyer's order (accompanied by the relevant payment as further detailed in clause 7) is accepted by the Seller by sending to the Buyer (at the e-mail address provided by the Buyer during the purchase procedure) an e-mail confirming that the order has been accepted ("Order Confirmation"). This email confirmation will contain a link to the text of the Conditions, a summary of the order placed (including detailed price information and date), and a description of the PZE Package ordered together with a pdf attachment containing the unique alphanumeric code and details of the Driver, the name of the Buyer’s accompanying person (if any), and the model and licence plate of the Car participating at the Circuit (hereinafter, the “Pass”). Voucher Beneficiaries will be subject to the provisions of clause 2.5 and 2.6 of the Conditions and may be required to enter into an agreement with the Seller in respect thereof.

3.3. The Buyer's order, the Order Confirmation and the Conditions applicable to the relationship between the Parties, will be archived electronically by the Seller in its IT systems, and the Buyer may request copies by sending an e-mail to Customer Service.

4. Selection and purchasing procedure

4.1. The PZE Packages and Gift Vouchers presented on the Site can be purchased by the Buyer's selecting the PZE Package or Gift Voucher of interest and placing it in the virtual purchase basket. One (1) PZE Package and/or one (1) Gift Voucher may be purchased with each order. Each PZE Package purchased must include the Buyer and optionally, one additional accompanying person (at an additional cost as detailed on the Site). For each Gift Voucher purchase, the Buyer can optionally include up to one (1) Companion, in compliance with the PZE Regulations. The name of the Buyer or Voucher Beneficiary (as applicable) cannot be changed after the purchase and no other persons will be permitted to drive the Car at the Circuit.

4.2 After having selected the PZE Package or Gift Voucher the Buyer will be invited to provide his/her personal data or that of the Voucher Beneficiary (as applicable) and any Companion in order to complete the order and purchase of the PZE Package or Gift Voucher in their basket and enable the contract to be finalised. The Buyer will see a summary of the order to be processed, containing the information detailed in clause 3.2 above. Having read them carefully, the Buyer must then expressly approve the Conditions and the documents referenced under clause 2.6, by checking the appropriate boxes (check-box) on the Site and finally, the Buyer will be asked to confirm his/her order with the "PURCHASE" button and submit payment in accordance with clause 7 below. The order will then be sent to the Seller and an Order Confirmation issued, as detailed in clause 3.2 above.

5. Delivery and use of the PZE Package and/or Gift Voucher

5.1 To be able to use the PZE Package or Gift Voucher, the Buyer or Voucher Beneficiary (as applicable) must show the Pass (as defined in clause 3.2 above) at the entry to the Circuit on the day of the Event, and comply with the provisions of clauses 2.5 and 2.6 above.

5.2 If the Buyer or Voucher Beneficiary (as applicable) is absent on the day of the Event, the right to use the PZE Package or Gift Voucher (as applicable) will be lost, without the possibility of reimbursement.

6. Prices

6.1. The price of a PZE Package and Gift Voucher is as indicated on the Site at the time the Buyer sends the order. Prices include VAT.

6.2. For the avoidance of doubt, the prices on the Site do not include the costs of any accommodation, travel to and/or from the Circuit, or any costs not expressly specified.

7. Payments

7.1. Payment of the price of the PZE Package and/or Gift Voucher purchased through the Site will be taken by the Seller at the same time the Seller sends the Order Confirmation to the Buyer. The Buyer expressly accepts that execution of the contract by the Seller will only start after the price of the PZE Package or Gift Voucher purchased is credited to the current account of the Seller.

7.2. Payment must be made by credit or debit card or by Paypal, and the Buyer will therefore be required to provide the relevant information through a protected connection. For accounting and administration purposes, the Seller reserves the right to check the personal information provided by the Buyer. The amount of the purchase will be debited when the Seller sends the Order Confirmation to the Buyer. The information provided by the Buyer at the time the order is transmitted will be used for invoicing.

7.3. During the payment procedure, the Buyer will be transferred on a protected site to the operator that provides acquiring services for the Seller. The data transmitted will be sent in protected mode, by encrypting the information with a 128 bit or higher SSL (SecureSocketLayer) system. The Seller cannot access this information.

7.4. The Seller will promptly transmit to the Buyer, in electronic format to the e-mail address provided by the Buyer, the VAT receipt for the purchase made.

8. Cancellation - Refund

8.1. The Seller will not be liable to the Buyer for failure to perform any of its obligations to the extent that the failure is caused by a force majeure event (meaning any cause beyond the Seller’s reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments or any epidemic or pandemic). In the event of imposition of governmental restrictions (for example reference mobility or the ability to hold such events), the Seller shall offer an alternative date (if possible) or provide a full refund to the Buyer, at the Buyer’s discretion. This clause does not affect the terms of clause 8.2 below, specifically providing for a right of refund in any other circumstances. 

8.2. In the event that the Buyer wishes to cancel his/her participation in the PZE Package or a purchased Gift Voucher, the Buyer’s entitlement to any refund will be as follows:
- cancellation 30 days or more prior to the date of the PZE Package: 100% refund
- cancellation between 14 to 29 days prior to the date of the PZE Package: 50% refund
- cancellation of 13 days or less prior to the date of the PZE Package: no refund

8.3 Any cancellations must be communicated to the Seller by sending an e-mail to Customer Service. In case the Buyer is entitled to a refund, the Seller shall refund the relevant amount without undue delay. The Seller will make such refund using the same means of payment (credit/debit card or Paypal) used by the Buyer for purchase of the PZE Package or Gift Voucher (as applicable). The Buyer will receive, within 7 days from his/her communication of cancellation, an email from Seller informing that the authorisation to the refund has been transmitted to the payment circuit used by the Buyer for the purchase. The effective time of refund will depend on such payment circuit and no responsibility will be attributable to the Seller for the effective time refund.

8.4. The Seller shall not be liable for occasions where the Buyer or Voucher Beneficiary is unable to access the Circuit due to: (i) non-receipt of the order documentation containing the requested information; or (ii) incorrect information provided by the Buyer (for example, incorrect e-mail address, incorrect specification of the model and/or licence plate of the Car to be used on the Circuit or incorrect information regarding the Buyer or Voucher Beneficiary).

9. Intellectual Property Rights

9.1. The Buyer acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site or relating to PZE Packages or Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., Pirelli Tyre S.p.A. or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the Buyer in relation to the same as a result of access to the Site and/or purchase of the PZE Packages or Gift Vouchers.

9.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

10. Personal data of the Buyer and protection of privacy

10.1. To be able to proceed to process the order and conclude the contract based on the Conditions, some personal information of the Buyer and/or the Voucher Beneficiary (as applicable) will be requested through the Site, as indicated in clauses 7 and 8. The Buyer acknowledges that the personal data he/she provides for the purpose of the purchase will be collected and used for the purposes indicated in the Seller's Privacy Policy. The Buyer acknowledges that the Seller's Privacy Policy regarding the processing of personal data for the purposes of the PZE Packages or Gift Vouchers can be accessed through the Site.

10.2. The Buyer declares and guarantees that the data provided during the purchasing process are correct and true.

11. Security

11.1. Although the Seller has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, the Seller cannot guarantee that the information or data input by the Buyer on the Site, even after the Buyer has authenticated access (login), will not be accessible or viewable by unauthorized third parties.

11.2. With regard to card and Paypal payments, the Seller adopts technological systems to guarantee the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.

12. Applicable law, conciliation and jurisdiction

1. Each purchasing contract entered into between the Seller and the Buyer pursuant to the Conditions shall be governed by and construed in accordance with English Law and, in particular, for Consumers, in accordance with the Consumer Contract Regulation 2013, the Consumer Rights Act 2015 and, also for the Professionals, in accordance with the Supply of Goods and Services Act 1982. In any case, the rights attributed to the Consumers by mandatory provisions of laws, when applicable, are reserved.

2. In case of any queries or complaints regarding a purchase, please contact the Seller using the Customer Service contact details, quoting any order reference numbers.

3. If any dispute arises, the Seller shall use its reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to the Buyer.

4. As an alternative to the conciliation attempt referred to in the preceding clauses, the Consumer, in order to resolve any dispute arising between the latter and the Seller, may also access the European Online Dispute Resolution platform (the European ODR Platform). The European ODR Platform has been developed and is managed by the European Commission, in accordance with Directive no. 2013/11/EU and Regulation EU no. 524/2013, in order to facilitate an independent, impartial, transparent, efficient, rapid and just resolution of out-of-court disputes relating to contractual obligations arising out of online sale or service contracts between a consumer residing in the European Union and a professional established within the EU, through the intervention of an ADR (“Alternative Dispute Resolution”) body, to be selected from a list available thereof. For more details on the European Union ODR Platform or to start, through the latter, an ADR procedure relating to a purchasing contract entered into between the Seller and the Consumer please visit http://ec.europa.eu/odr. The Seller's electronic email address to be provided in the EU ODR Platform is the following: pzeuk@pirelli.com

5. In the event that the Consumer or the Seller does not adhere to one of the conciliation attempts referred to in clauses 12.3 or 12.4 above, or such attempt has a negative outcome, the dispute shall be deferred to the jurisdiction of the Courts of England or Wales.

6. In case of disputes arising between the Seller and a Professional, the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.

1. Oggetto

1.1 Le presenti condizioni generali di vendita (di seguito anche le “Condizioni”) si applicano all’acquisto, da parte di utenti qualificabili come “Consumatori” e come "Professionisti" (ai sensi del successivo articolo 1.2.), attraverso il sito https://pzeroexperience.pirelli.com/it-it/circuiti/mugello#pack (di seguito il “Sito”) di un pacchetto denominato “P ZERO™ Experience” o di un buono regalo P ZEROTM Experience (di seguito rispettivamente il “Pacchetto P ZERO™ Experience” e il “Buono Regalo”), che daranno diritto all’Acquirente (come definito al successivo articolo 1.2) e al Beneficiario del Buono (come definito al successivo articolo 2.3) di partecipare, presso l’Autodromo Internazionale del Mugello (di seguito l’“Autodromo”), ad una giornata di guida con la propria autovettura (l’ “Evento”) a condizione che detta autovettura sia compresa nell’elenco di veicoli approvati pubblicato sul Sito (di seguito l’ “Autovettura(e)”).

Le date disponibili per la fruizione del Pacchetto P ZERO™ Experience e del Buono Regalo (a seconda del caso) e le descrizioni degli stessi sono pubblicate sul Sito.

1.2. Il Pacchetto P ZERO™ Experience e il Buono Regalo sono venduti da Pirelli Tyre S.p.A., Società con Socio Unico, con sede legale in Viale Piero e Alberto Pirelli, 25 – 20126 Milano, Codice Fiscale, Partita I.V.A. e Iscrizione al Registro delle Imprese di Milano, Monza Brianza e Lodi n. 07211330159, R.E.A. Milano 1147607, soggetta a direzione e coordinamento di Pirelli & C. S.p.A. (di seguito, il “Venditore”).

Gli acquisti del Pacchetto P ZERO™ Experience e del Buono Regalo (a seconda del caso) effettuati attraverso il Sito vedranno come parti, da un lato, il Venditore e, dall'altro lato, la parte che procede all’acquisto del Pacchetto P ZERO™ Experience per scopi non riferibili alla propria attività imprenditoriale, commerciale, artigianale o professionale (di seguito il “Consumatore”), oppure per finalità riferibili alla sua attività commerciale, industriale, artigianale o professionale (di seguito il "Professionista"), quali acquirenti (Consumatore e Professionista saranno di seguito singolarmente indicati anche "Acquirente" e congiuntamente "Acquirenti").

Venditore e Consumatore o Professionista, a seconda del caso, saranno di seguito congiuntamente indicati come le “Parti”.

Ai sensi delle Condizioni, le persone i cui dati sono registrati come “Acquirente”, “Guidatore Aggiuntivo” (eventuale) o “Beneficiario del Buono” (a seconda del caso), durante la procedura di acquisto del Pacchetto P ZEROTM Experience e/o del Buono Regalo, sono le sole persone ammesse a guidare l’Autovettura presso l’Autodromo.

1.3. Qualsivoglia comunicazione dell'Acquirente, connessa e/o correlata all’acquisto del Pacchetto P ZERO™ Experience e/o del Buono Regalo (a seconda del caso), ivi incluse eventuali segnalazioni, reclami, richieste concernenti l’acquisto del Pacchetto P ZERO™ Experience e/o del Buono Regalo (a seconda del caso), dovrà essere inviata ai recapiti e secondo le modalità indicate sul Sito o all’indirizzo e-mail pzeroexperienceitalia@pirelli.com(di seguito il “Servizio Clienti”).

1.4. Ogni acquisto è regolato dalle Condizioni, nella versione che risulterà pubblicata sul Sito al momento della trasmissione dell’ordine da parte dell'Acquirente.

1.5. Qualora una o più vendite siano eseguite nei confronti di un Professionista, troveranno applicazione le presenti Condizioni ma, in deroga a quanto previsto nelle stesse:
a) al Professionista non saranno riconosciute altre eventuali tutele, qui previste in favore del Consumatore, che riflettono o sono conformi a previsioni inderogabili di legge;
b) per le controversie tra Venditore e Professionista non troveranno applicazione gli articoli 13.2-13.4 delle Condizioni, riferiti alle controversie tra Venditore e Consumatore.

1.6. Contestualmente alla trasmissione dell’ordine di acquisto, l'Acquirente accetta che la conferma delle informazioni relative all’ordine effettuato e le presenti Condizioni gli siano inviate via e-mail all’indirizzo dallo stesso indicato durante la registrazione al Sito ovvero durante il processo di acquisto.

1.7. Per poter acquistare un Pacchetto P ZERO™ Experience, gli Acquirenti dovranno avere compiuto almeno i 21 anni di età. L’Acquirente che intenda acquistare il solo Buono Regalo sul Sito dovrà avere compiuto almeno 18 anni ma il Beneficiario del Buono dovrà avere compiuto almeno i 21 anni. In entrambi i casi, l’Acquirente del Pacchetto P ZEROTM Experience o del Pacchetto Regalo dovranno essere in possesso della piena capacità giuridica.

1.8. . L’Acquirente si farà carico dei costi per la connessione internet al Sito, inclusi i costi di telefonia che l’Acquirente dovrà corrispondere al fornitore del servizio.

2. Caratteristiche del Pacchetto P ZERO™ Experience e del Buono Regalo e Regole Importanti per l’accesso nell’Autodromo.

2.1. Il Pacchetto P ZERO™ Experience e il Buono Regalo sono venduti dal Venditore con le caratteristiche e secondo le Condizioni pubblicate sul Sito al momento dell’invio dell’ordine da parte dell'Acquirente, con l’esclusione di ogni altra condizione o termine.

2.2. Al Sito si può accedere da tutto il mondo; tuttavia, il Pacchetto P ZERO™ Experience e il Buono Regalo, disponibili sul Sito, sono acquistabili esclusivamente da parte di utenti che ne richiedano l’esecuzione in Italia.

2.3. Durante la procedura di acquisto del Pacchetto P ZERO™ Experience, l’Acquirente avrà a disposizione la possibilità di selezionare un (1) guidatore aggiuntivo (il “Guidatore Aggiuntivo”), o l’opzione di acquistare un Buono Regalo selezionando il Pacchetto P ZERO™ Experience per un terzo (d’ora in avanti il “Beneficiario del Buono”).

2.4. L’accesso all’Autodromo, successivamente all’acquisto di un Pacchetto P ZERO™ Experience o di un Buono Regalo (a seconda del caso) sarà permesso all’Acquirente, al Guidatore Aggiuntivo e al Beneficiario del Buono (a seconda del caso) che:
(i) siano i legittimi proprietari/possessori dell’Autovettura(e) e
(ii) siano maggiori di 21 anni e siano in possesso di una patente di guida in corso di validità, ottenuta da almeno 36 (trentasei) mesi, non soggetta a sospensione o altre sanzioni. L’accesso all’Autodromo non sarà concesso a persone diverse da Acquirente, Guidatore Aggiuntivo o Beneficiario del Buono (a seconda dei casi) o a vetture diverse dall’Autovettura(e).

Gli Accompagnatori saranno ammessi a partecipare all’Evento nel rispetto e ai sensi del regolamento P ZERO™ Experience.

2.5. L’accesso all’Autodromo da parte di un Acquirente, di un Guidatore Aggiuntivo e di un Beneficiario del Buono (a seconda dei casi) è soggetto all’osservanza di quanto segue:
(i) accettazione del regolamento dell’Autodromo, da parte dell’Acquirente, del Guidatore Aggiuntivo e del Beneficiario del Buono (a seconda dei casi);
(ii) accettazione, da parte dell’Acquirente, del Guidatore Aggiuntivo e del Beneficiario del Buono (a seconda dei casi) del regolamento P ZERO™ Experience che saranno fornite dal Venditore e che potranno essere lette e scaricate qui;
(iii) accettazione da parte dell’Acquirente, del Guidatore Aggiuntivo e del Beneficiario del Buono (a seconda dei casi) dei documenti di manleva che l'Autodromo e il Venditore richiederanno loro di sottoscrivere. Cliccare qui per leggere e scaricare i documenti di manleva dell’Autodromo e del Venditore.

3. Modalità di acquisto del Pacchetto P ZERO™ Experience e del Buono Regalo - Perfezionamento di ogni singolo contratto di acquisto

3.1. Ogni ordine d’acquisto trasmesso dall'Acquirente al Venditore mediante il Sito ha valore di proposta contrattuale ed è regolato dalle presenti Condizioni, che costituiscono parte integrante dell’ordine stesso e che l'Acquirente, mediante l’invio di un ordine al Venditore, accetta integralmente. Prima di procedere con l’acquisto di un Pacchetto P ZERO™ Experience o di un Buono Regalo mediante l’invio di un ordine al Venditore, l’Acquirente deve leggere attentamente ed accettare integralmente (e stampare e/o salvarne copia per i propri archivi) le Condizioni, unitamente ai documenti di cui all’articolo 2.5.

3.2. Il contratto si intenderà concluso quando l’ordine dell'Acquirente (accompagnato dal relativo pagamento, come ulteriormente specificato all’articolo 7) verrà accettato dal Venditore mediante l’invio (all’indirizzo fornito dall’Acquirente durante la procedura di acquisto) di una e-mail con cui si confermi l’accettazione dell’ordine (la “Conferma Ordine”). Tale e-mail di conferma conterrà un link al testo delle presenti Condizioni ed ai documenti che dovranno essere sottoscritti prima di accedere al Circuito, oltre ad un riassunto dell’ordine effettuato, ivi compreso il dettaglio del prezzo e:
(i) in caso di acquisto di un Pacchetto P ZERO™ Experience, una descrizione del Pacchetto P ZERO™ Experience oggetto dell’ordine, unitamente ad un codice alfanumerico univoco e alle generalità dell’Acquirente e dell’eventuale Guidatore Aggiuntivo, la data dell’Evento, il numero e nominativo degli eventuali Accompagnatori (come definiti all’articolo 4.1) e del modello e della targa dell’Autovettura ammessa in pista (tale e-mail è di seguito indicata come “Pass di Accesso”);

(ii) in caso di acquisto di un Buono Regalo, la data dell’Evento, il nome dell’Acquirente, il nome e l’indirizzo e-mail del Beneficiario del Buono (se del caso), il numero degli eventuali Accompagnatori (come definiti all’articolo 4.1). In tal caso, l'e-mail di conferma conterrà altresì un codice univoco del Buono Regalo (il “Codice Buono”) e tutta la procedura da seguire per ricevere il Pass di Accesso. Al Beneficiario del Buono verrà richiesto di stipulare un contratto con il Venditore in forza del quale sarà soggetto alle disposizioni dei precedenti articoli 2.4 e 2.5.

3.3. L’ordine dell’Acquirente, la Conferma d’Ordine e le Condizioni applicabili al rapporto tra le Parti, saranno archiviate elettronicamente dal Venditore nei propri sistemi informatici e l’Acquirente potrà richiederne copia inviando una e-mail al Servizio Clienti.

4. Procedura di selezione e acquisto del Pacchetto PZERO™ Experience e del Buono Regalo

4.1. Il Pacchetto P ZERO™ Experience e il Buono Regalo presentati sul Sito potranno essere acquistati dall’Acquirente mediante la selezione del Pacchetto P ZERO™ Experience e/o del Buono Regalo d’interesse (a seconda del caso) e il suo/loro inserimento nell’apposito carrello virtuale di acquisto. Con ogni ordine, sarà possibile acquistare un (1) Pacchetto P ZERO™ Experience e/o un (1) Buono Regalo. Ogni Pacchetto P ZERO™ Experience acquistato, dovrà includere obbligatoriamente l’Acquirente e in via facoltativa (a fronte di addebito supplementare, come indicato nel Sito) un (1) Guidatore Aggiuntivo ed un numero massimo di tre (3) accompagnatori (in seguito definiti “Accompagnatori”), in conformità con il regolamento P ZERO™ Experience.

Nel caso in cui l’Acquirente intenda acquistare un Buono Regalo, questo potrà facoltativamente comprendere (per un costo supplementare quale quello definito sul Sito) fino a tre (3) Accompagnatori, ai sensi del regolamento P ZERO™ Experience.

4.2. I nominativi dei guidatori dell’Autovettura registrata dall’Acquirente o dal Beneficiario del Buono (incluso il Guidatore Aggiuntivo se del caso) potranno essere modificati successivamente al completamento della procedura di acquisto l, solo per una volta e per gravi e comprovati motivi (quali, a titolo esemplificativo, malattie ed infortuni) da comunicare almeno 2 (due) giorni prima dell’Evento. In tal caso, la persona indicata quale guidatore sostitutivo (il “Guidatore Sostitutivo”) dovrà, come condizione per la partecipazione all’Evento, sottoscrivere per accettazione quanto previsto nel documento che potrà essere letto e scaricato cliccando qui. Inoltre, il Guidatore Sostitutivo dovrà esibire, il giorno dell’Evento, il Pass di Accesso all’ingresso dell’Autodromo.

4.3. Dopo aver selezionato il Pacchetto P ZERO™ Experience o il Buono Regalo, per completare l’acquisto del Pacchetto P ZERO™ Experience o del Buono Regalo inserito nel carrello, l'Acquirente sarà invitato a fornire i propri dati personali, nonché i dati personali del Guidatore Aggiuntivo e degli Accompagnatori, laddove presenti, al fine di completare l’ordine e consentire il perfezionamento del contratto.

All’Acquirente verrà mostrato un riepilogo dell’ordine da elaborare e contenente le informazioni specificate all’articolo 3.2. Dopo averle lette con attenzione, l’Acquirente dovrà quindi procedere ad approvare espressamente le presenti Condizioni e le specifiche clausole (ivi compresi i documenti di cui agli articoli 2.4 e 2.5), selezionando la casella specifica (check box) sul Sito e infine, verrà richiesto all’Acquirente di confermare il proprio ordine mediante il pulsante “ACQUISTO” e di effettuare il pagamento ai sensi del successivo articolo 7. L’ordine verrà quindi inviato all’Acquirente e produrrà gli effetti descritti al precedente articolo 3.2.

5. Consegna e utilizzo del Pacchetto P ZEROTM Experience e/o del Buono Regalo - Responsabilità per fatti imputabili all’Acquirente

5.1. Per poter fruire del Pacchetto P ZERO™ Experience o del Buono Regalo, a seconda dei casi, l’Acquirente o il Beneficiario del Buono (a seconda del caso) dovrà esibire, il giorno dell’Evento, il Pass di Accesso all’ingresso dell’Autodromo e rispettare quanto previsto ai precedenti articoli 2.4 e 2.5.

5.2. L’Acquirente sarà responsabile i per mancata o parziale fruizione del Pacchetto P ZERO™ Experience o del Buono Regalo a causa di errate indicazioni o fatti imputabili allo stesso (a titolo esemplificativo, errata indicazione dell’e-mail per la ricezione della documentazione relativa al Pacchetto P ZERO™ Experience o del Buono Regalo acquistato, , errata indicazione dei dati relativi all’Acquirente, ingresso all’Evento con un modello di Autovettura diverso da quelli consentiti).

L’assenza dell’Acquirente o del Beneficiario del Buono (a seconda del caso) nel giorno dell’Evento, comporta la perdita del diritto di fruire del Pacchetto P ZERO™ Experience, fatto salvo quanto previsto all’articolo 8.

6. Prezzi

6.1. I prezzi del Pacchetto P ZERO™ Experience e del Buono Regalo sono quelli indicati sul Sito al momento dell’invio dell’ordine da parte dell'Acquirente. I prezzi sono comprensivi di IVA (aliquota 22%).

6.2. I prezzi del Pacchetto P ZERO™ Experience e del Buono Regalo non includono i costi alberghieri, i costi di viaggio da e per l’Autodromo e tutti i costi che non sono espressamente precisati.

6.3. L'Acquirente dovrà versare al Venditore il prezzo totale, come riportato nell’ordine e nella Conferma Ordine inviata via e-mail dal Venditore all'Acquirente.

7. Pagamenti

7.1 Il pagamento del prezzo del Pacchetto P ZERO™ Experience e del Buono Regalo acquistati attraverso il Sito dovrà essere effettuato contestualmente alla trasmissione della Conferma Ordine dal Venditore all'Acquirente. L'Acquirente accetta espressamente che l’esecuzione del contratto da parte del Venditore avrà inizio solo a seguito dell’accredito del prezzo del Pacchetto P ZERO™ Experience o del Buono Regalo acquistato, a seconda del caso, sul conto corrente del Venditore stesso.

7.2 Il pagamento andrà effettuato a mezzo carta di credito o PayPal e all’Acquirente sarà pertanto richiesto di fornire le relative informazioni per il tramite di una connessione protetta. Per finalità contabili ed amministrative, il Venditore si riserva di verificare le informazioni personali fornite dall’Acquirente. L’ammontare dell'acquisto verrà addebitato contestualmente all’invio all’Acquirente della Conferma d’Ordine da parte del Venditore. Le informazioni fornite dall’Acquirente contestualmente all’invio dell’ordine saranno utilizzate per la fatturazione.

7.3. Durante la procedura di pagamento, l'Acquirente sarà indirizzato su un sito protetto in cui l’operatore eroga i servizi di acquiring per conto del Venditore. I dati trasmessi saranno inviati in modalità protetta, mediante il trasferimento crittografato dei dati con sistema SSL (SecureSocketLayer) a 128 bit o superiore. Tali dati non sono accessibili nemmeno per il Venditore.

7.4. Il Venditore trasmetterà tempestivamente all'Acquirente, in formato elettronico via e-mail all’indirizzo dichiarato dallo stesso, la ricevuta fiscale relativa all’acquisto eseguito o la fattura elettronica ove richiesta.

8. Annullamento – Condizioni per il rimborso

8.1. Nel caso in cui l'Acquirente o il Guidatore Aggiuntivo o il Beneficiario del Buono (a seconda dei casi) desideri annullare la propria partecipazione all’Evento, il diritto al rimborso sarà regolato come segue:
- cancellazione entro 30 giorni dalla data dell’Evento: 100% di rimborso
- cancellazione tra 14 e 29 giorni prima della data dell’Evento: 50% di rimborso
- cancellazione 13 giorni prima della data dell’Evento, o meno: nessun rimborso.

Questa clausola non pregiudica i termini del successivo articolo 8.3, che prevede specificamente un diritto di rimborso. 

8.2.La disdetta dovrà essere comunicata dall’Acquirente (prima che il Beneficiario del Buono riceva il Pass di Accesso) oppure dal Beneficiario del Buono (successivamente alla ricezione da parte dello stesso del Pass di Accesso) mediante l’invio di una e-mail al Servizio Clienti. Nel caso in cui l'Acquirente abbia diritto a un rimborso, il Venditore corrisponderà il relativo importo non oltre 14 giorni dalla comunicazione di cancellazione, fatti salvi ritardi non oggettivamente imputabili al Venditore. Il Venditore effettuerà i rimborsi utilizzando lo stesso mezzo di pagamento scelto dall'Acquirente per acquistare il Pacchetto P ZERO™ Experience o il Buono Regalo.

9. Esclusione del diritto di recesso

9.1. L’Acquirente non potrà esercitare il diritto di recesso, ai sensi del combinato disposto degli artt. 49 lettera m) e 59 lettera n) del decreto legislativo n. 206/2005 (di seguito il “Codice del Consumo”).

10. Diritti di proprietà intellettuale

10.1. L’Acquirente riconosce che tutti i marchi, i nomi, i segni distintivi e le denominazioni, inclusi, senza limitazione, il marchio “PIRELLI”, lettere e logo, il marchio “P ZERO™”, così come tutte le immagini, le fotografie, i testi scritti o grafici utilizzati nel Sito o relativi ai Pacchetti P ZERO™ Experience e Buoni Regalo sono e restano di esclusiva proprietà di PIRELLI & C. S.p.A., del Venditore, o dei rispettivi titolari, a seconda del caso (congiuntamente, i “Proprietari”), senza che dall’accesso al Sito e/o dall’acquisto dei Pacchetti P ZERO™ Experience o Buoni Regalo possa derivare all'Acquirente alcun diritto sui medesimi.

10.2. . I contenuti del Sito non possono essere riprodotti, né integralmente né parzialmente, trasferiti con mezzi elettronici o convenzionali, modificati o utilizzati a qualunque fine senza il previo consenso scritto dei Proprietari.

11. Dati personali e tutela della privacy

11.1. Per poter gestire l’ordine e consentire quindi la conclusione del contratto sulla base delle presenti Condizioni, sono richiesti attraverso il Sito alcuni dati personali dell’Acquirente, del Guidatore Aggiuntivo, degli Accompagnatori e del Beneficiario del Buono, a seconda del caso, come indicato agli articoli 4.3 e 7. L'Acquirente prende atto che i dati personali dallo stesso forniti ai fini dell’acquisto saranno raccolti e utilizzati per le finalità indicate nella Privacy Policy del Venditore.

11.2. L'Acquirente dichiara e garantisce che i dati forniti durante il processo di acquisto sono corretti e veritieri.

11.3. Per qualunque altra informazione relativa al trattamento dei dati personali dell’Acquirente e degli Accompagnatori, si rinvia alla Privacy Policy.

12. Sicurezza

12.1. Sebbene il Venditore adotti misure volte a proteggere i dati personali contro la loro eventuale perdita, falsificazione, manipolazione e utilizzo improprio da parte di terzi, considerate le caratteristiche e le limitazioni tecniche relative alla protezione delle comunicazioni elettroniche via Internet, il Venditore non può garantire che le informazioni o i dati visualizzati dall'Acquirente sul Sito, anche dopo che l'Acquirente abbia provveduto all’autenticazione (login), non siano accessibili o visionabili da terze parti non autorizzate.

12.2. Il Venditore, in merito ai dati relativi ai pagamenti con carta di credito e PayPal, adotta sistemi tecnologici atti a garantire i più elevati livelli di affidabilità, sicurezza, protezione e riservatezza nella trasmissione di informazioni via web.

13. Legge applicabile, tentativo di conciliazione e foro competente

13.1.Ogni contratto di vendita concluso tra il Venditore e l’Acquirente ai sensi delle presenti Condizioni sarà disciplinato ed interpretato in conformità alle leggi italiane e, in particolare, per i Consumatori, al Codice del Consumo (D. Lgs. 6 settembre 2005 n. 206), con specifico riferimento alla normativa in materia di contratti a distanza e anche per i Professionisti, in conformità al decreto legislativo 9 aprile 2003 n. 70 su taluni aspetti concernenti il commercio elettronico. In ogni caso, saranno fatti salvi i diritti eventualmente attribuiti ai Consumatori da disposizioni inderogabili di legge, ove applicabili.

13.2. Nel caso di controversie tra il Venditore e un Consumatore, il Venditore garantisce sin d'ora la partecipazione ad un tentativo di conciliazione amichevole che ciascun Consumatore potrà promuovere davanti a RisolviOnline, un servizio indipendente e istituzionale fornito dalla Camera Arbitrale della Camera di Commercio di Milano, che consente di raggiungere un accordo soddisfacente, con l'aiuto di un conciliatore neutrale e competente, in un modo amichevole e sicuro su internet. Per maggiori informazioni sul regolamento di RisolviOnline o per inviare una richiesta di conciliazione accedi a www.risolvionline.com.

13.3. In alternativa al tentativo di conciliazione di cui al precedente punto 12.2, il Consumatore ha altresì la facoltà di accedere alla piattaforma Online Dispute Resolution europea (la Piattaforma ODR Europea). La Piattaforma ODR Europea è sviluppata e gestita dalla Commissione Europa, in ottemperanza alla Direttiva 2013/11/EU e al Regolamento UE n. 524/2013, al fine di agevolare la risoluzione extragiudiziale indipendente, imparziale, trasparente, efficace, rapida ed equa delle controversie concernenti obbligazioni contrattuali derivanti da contratti di vendita o di servizi online tra un consumatore residente nell'Unione e un professionista stabilito nell'Unione attraverso l'intervento di un organismo ADR (alternative dispute resolution) che vi abbia aderito, selezionabile da un apposito elenco ivi disponibile. Per maggiori informazioni sulla Piattaforma ODR Europea o per avviare, tramite quest’ultima, una procedura ADR di una controversia relativa ad un contratto di acquisto stipulato tra Venditore e Consumatore, si prega di accedere al seguente link http://ec.europa.eu/odr. L’indirizzo di posta elettronica del Venditore da indicare nella Piattaforma ODR Europea è il seguente: pirellityre.pecri@pec.pirelli.it.

13.4. Qualora non si aderisca al tentativo di conciliazione di cui al precedente articolo 13.2 o 13.3 ovvero tale tentativo dovesse avere esito negativo, la controversia sarà devoluta al giudice del luogo di residenza o domicilio del Consumatore.

13.5. Nel caso di controversie tra Venditore e Professionista, sarà competente in via esclusiva il foro di Milano.

1. Subject

1.1 These general terms and conditions (hereinafter the “Conditions”) shall apply to any natural person who (i) purchased a package named P ZERO™ Experience (hereinafter the "PZE Package") from an entity other than PIRELLI (hereinafter the “Buyer from a Third Party”) or (ii) received a gift voucher (hereinafter the “Gift Voucher” and a “Voucher’s Beneficiary”). The Buyer from a Third Party and the Voucher’s Beneficiary will be jointly referred to as the “User(s)”. The User will have received an univocal code (hereinafter the "Coupon Code") for his/her registration, necessary to participate in the Event (as defined in Section 1.2 below).

1.2. Each PZE Package or Gift Voucher will entitle the User, who will be registered by using the Coupon Code through the dedicated web page of the site https://pzeroexperience.pirelli.com/en-gb/ (hereinafter respectively the “Web Page” and the “Site”) to participate, at the Silverstone Circuit (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”). The User must be the driver of the Car at the Circuit.

1.3. The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter “PIRELLI”).

1.4. Any communication by the User, in connection with and/or in relation to the PZE Package and/or to the Gift Voucher (as applicable), including during the registration process of the Coupon Code shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.5. The User shall be responsible for any costs incurred to connect to the Web Page and/or the Site via the internet, including any telephony costs incurred by the User with his/her service provider. 2. The PZE Package features and important rules for the access to the Circuit.

2.1. The PZE Package and the Gift Voucher are provided by PIRELLI with the features described on the Site and in accordance with these Conditions.

2.2. PIRELLI reserves the right to amend the agenda of the Event at any moment in time and as its own discretion

2.3. The PZE Packages and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package and/or program variations.

2.4. Access to the Circuit, following the procurement of a PZE Package, will only be allowed to Users: (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles.

2.6. Access to the Circuit by each User is subject to:
(i)the unconditional acceptance and agreement by the User of the indemnity documents that the Seller and the car manufacturers will ask the User to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations, which can be seen here.

2.7. Access to the Circuit will not be allowed to people other than the Users, their registered Companions (if any), nor to cars other than the Cars and always in compliance with the PZE Regulations.
3. PZE Package and Gift Voucher registration procedure

3.1. Before proceeding with the registration using the Coupon Code, the User must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions, as well as the list of Cars for compatibility with their vehicle and the documents referenced under section 2.3 from (iv) to (vi) by checking the appropriate boxes (check-box) on the Web Page.

3.2. On the Web Page, the User will be invited to provide his/her personal data and the details of the Car he/she will drive during the Event, as well as personal data of the Companion(s) if any, in order to complete the registration process for the attendance to the Event.

3.3. The User’s registration is accepted by PIRELLI with the dispatch to them, at the email address each User provided to PIRELLI, during the registration process, of an email confirming that the registration has been successfully completed, which will contain a link to the text of these Conditions, the name of the natural person who is registered to use PZE Package or the Gift Voucher (both coinciding with the User), the names of the Companion(s) (if any), the day of the Event, the model and licence plate of the Car authorised to access the track and a description of the Event ("Access Pass"). The Access Pass, and the Conditions applicable to the relationship between the User and PIRELLI, will be archived electronically by PIRELLI in its IT systems, and the User may request copies by sending an email to Customer Service.

3.4 The User cannot be changed after receipt of the Access Pass. 4. Delivery and use of the PZE Package and/or of the Gift Voucher

4.1. To be able to use the PZE Package or the Gift Voucher, as applicable, the User must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clause 2.4 above.

4.3. If the User is absent on the day of the Event, the right to use the PZE Package or the Gift Voucher will be lost, without possibility of reimbursement.

5. Cancellation Communications 5.1 In the event that the User wishes to cancel his/her participation in the Event, the User must send an e-mail to Customer Service. Any refund, if applicable (depending on the timing of the cancellation communication) will be made by PIRELLI to the purchaser of the Gift Voucher or by the entity who sold the PZE Package to the Buyer from a Third Party.

6. Intellectual Property Rights

6.1. The User acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site/Web Page or relating to PZE Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., PIRELLI or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the User in relation to the same as a result of access to the Site/Web Page and/or purchase of the PZE Packages or Gift Vouchers.

6.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site/Web Page can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

7. Personal data and protection of privacy 7.1 To be able to proceed with the registration process of the User and any Companion(s), for the purpose of participating in the Event and based on these Conditions, some personal information of the User, of the Companions (if any), will be requested through the Web Page, as indicated in Clause 3.2. The User acknowledges that the personal data he/she provides for the purpose of the registration process for the Event will be collected and used for the purposes indicated in the PIRELLI Privacy Policy.

7.2 The User hereby declares and guarantees that the data provided during the registration process are correct and true.

7.3. For any other information relating to the processing of the personal data of the User, the Companions (if any), please refer to the PIRELLI Privacy Policy.

8. Security

8.1. Although PIRELLI has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, PIRELLI cannot guarantee that the information or data displayed by the User on the Site and/or the Web Page, will not be accessible or viewable by unauthorized third parties.

9. Applicable law and jurisdiction

9.1. These Conditions shall be governed by and construed in accordance with laws of England and Wales.

9.2. In case of any disputes arising between PIRELLI and the User the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.

1. Oggetto

1.1. Le presenti condizioni generali (di seguito le “Condizioni”) si applicano a qualunque persona fisica che abbia (i) acquistato un pacchetto denominato P ZERO™ Experience (di seguito il "Pacchetto P ZERO™ Experience") da un soggetto diverso da PIRELLI (di seguito “Acquirente da Terzi”) ovvero abbia (ii) ricevuto un buono regalo (di seguito il “Buono Regalo” e il “Beneficiario del Buono”), ovvero (iii) sia stato indicato come Guidatore Aggiuntivo, ovvero (iv) sia stato indicato come guidatore sostitutivo nell’ambito di un Pacchetto P ZERO™ Experience (il “Guidatore Sostitutivo”). L’Acquirente da Terzi, il Beneficiario del Buono, il Guidatore Aggiuntivo e il Guidatore Sostitutivo saranno congiuntamente denominati “Utilizzatore/i”. L’Utilizzatore riceverà un codice univoco (di seguito il "Codice Coupon") per la propria registrazione, necessario per la partecipazione all’Evento (come definito al successivo articolo1.2).

1.2. Ciascun Utilizzatore dovrà utilizzare il Codice Coupon sulla pagina web dedicata del sito free experience (pirelli.com) (di seguito, rispettivamente la “Pagina Web” e il “Sito”) per poter partecipare, presso l’Autodromo Internazionale del Mugello (di seguito l’"Autodromo") ad una giornata di guida con la propria autovettura (l’“Evento”), a condizione che detta autovettura sia compresa nell’elenco di veicoli pubblicati sul Sito (“Autovettura/e”). L’Utilizzatore deve essere la persona che guiderà l’Autovettura all’interno dell’Autodromo.

1.3. L’Evento è organizzato da Pirelli Tyre S.p.A., società con socio unico, con sede legale in Viale Piero e Alberto Pirelli, 25 – 20126 Milano, Codice Fiscale, Partita I.V.A. e Iscrizione al Registro delle Imprese di Milano, Monza Brianza e Lodi n. 07211330159, R.E.A. Milano 1147607, soggetta a direzione e coordinamento di Pirelli & C. S.p.A. (di seguito “PIRELLI”).

1.4. Qualsivoglia comunicazione dell'Utilizzatore connessa e/o correlata al Pacchetto P ZERO™ Experience, e/o al Buono Regalo (a seconda del caso), incluse quelle relative al processo di registrazione del Codice Coupon, dovrà essere inviata ai recapiti e secondo le modalità indicate sul Sito o all’indirizzo e-mail pzeroexperienceitalia@pirelli.com (di seguito il “Servizio Clienti”).

1.5. L’Utilizzatore si farà carico dei costi per la connessione alla Pagina Web e/o al Sito, inclusi i costi di telefonia che l’Utilizzatore dovrà corrispondere al fornitore del servizio.

2. Caratteristiche del Pacchetto P ZERO™ Experience e del Buono Regalo e Regole Importanti per l’accesso all’Autodromo.

2.1. . Il Pacchetto P ZEROTM Experience e il Buono Regalo sono forniti da PIRELLI con le caratteristiche descritte sul Sito ed ai sensi delle presenti Condizioni.

2.2. L’accesso all’Autodromo sarà consentito ai soli Utilizzatori che:
(i) abbiano completato la procedura di registrazione sulla Pagina Web utilizzando il Codice Coupon, indicando eventuali accompagnatori (gli “Accompagnatori”) e/o il guidatore aggiuntivo (“Guidatore Aggiuntivo), se applicabile;

(ii) siano i legittimi proprietari/possessori della/e Autovettura/e;

(iii) abbiano almeno 21 anni e siano in possesso di una patente di guida in corso di validità, ottenuta da almeno 36 (trentasei) mesi, e non soggetta a sospensione o altre sanzioni;

(iv)abbiano accettato il regolamento dell’Autodromo;

(v) abbiano accettato il regolamento P ZEROTM Experience che sarà fornito da PIRELLI e che potrà essere letto e scaricato qui;

(vi) abbiano accettato i documenti di manleva che l'Autodromo e PIRELLI richiederanno loro di sottoscrivere. Cliccare qui per leggere e scaricare i documenti di manleva dell’Autodromo e di PIRELLI.

2.3. L’accesso all’Autodromo non sarà concesso a persone diverse dagli Utilizzatori, dai loro eventuali Accompagnatori registrati e dal Guidatore Aggiuntivo (se presenti e laddove applicabile), o ad altre vetture che non siano l’Autovettura e sempre ai sensi del Regolamento P ZERO™ Experience. Nessun’altra persona diversa dall’Utilizzatore e dall’eventuale Guidatore Aggiuntivo potrà guidare l’Autovettura.

3. Procedura di registrazione del Pacchetto P ZERO™ Experience e del Buono Regalo

3.1. Prima di procedere con la registrazione utilizzando il Codice Coupon, l’Utilizzatore deve leggere attentamente ed accettare integralmente (e stampare e/o salvarne copia per i propri archivi) le Condizioni, così come l’elenco delle Autovetture e i documenti di cui alla clausola 2.2 dal punto (iv) al punto (vi), spuntando le relative caselle (check box) sulla Pagina Web.

3.2 Sulla Pagina Web, l’Utilizzatore dovrà fornire i propri dati personali e i dettagli dell’Autovettura che guiderà in occasione dell’Evento, nonché i dati personali degli eventuali Accompagnatori e del Guidatore Aggiuntivo, se previsto e se applicabile, per completare il processo di registrazione per la partecipazione all’Evento.

3.3. La registrazione dell’Utilizzatore viene accettata da PIRELLI con l’invio - all’indirizzo di posta elettronica che l’Utilizzatore avrà fornito a PIRELLI in sede di registrazione - di una email di conferma che la registrazione è stata completata con successo, che conterrà un link al testo delle presenti Condizioni, il nome della persona fisica cui il Pacchetto P ZERO™ Experience o il Buono Regalo è intestato , il nominativo del Guidatore Sostitutivo, i nominativi degli eventuali Accompagnatori e il nominativo dell’eventuale Guidatore Aggiuntivo, a seconda dei casi e se applicabile, la data dell’Evento, il modello e il numero di targa dell’Autovettura autorizzata ad entrare in pista e una descrizione dell’Evento (“Pass di Accesso”). Il Pass di Accesso e le Condizioni applicabili al rapporto tra l’Utilizzatore e PIRELLI, saranno archiviate elettronicamente da PIRELLI nel propri sistemi informatici e l’Utilizzatore potrà richiederne copia inviando una e-mail al Servizio Clienti.

3.4 I nominativi dell’Acquirente da Terzi, del Beneficiario del Buono e dell’eventuale Guidatore Aggiuntivo potranno essere modificati dopo l’invio del Pass di Accesso, solo per una volta e per gravi e comprovati motivi (quali, a titolo esemplificativo, malattie ed infortuni) da comunicare dall’Utilizzatore almeno 2 (due) giorni prima dell’Evento. In tal caso, la persona indicata quale Guidatore Sostitutivo dovrà, come condizione per partecipare all’Evento, sottoscrivere per accettazione le presenti Condizioni.

4. Consegna e utilizzo del Pacchetto P ZEROTM Experience e/o del Buono Regalo

4.1. Per poter fruire del Pacchetto P ZERO™ Experience o del Buono Regalo, a seconda dei casi, l’Utilizzatore dovrà esibire, il giorno dell’Evento, il Pass di Accesso all’ingresso dell’Autodromo e rispettare quanto previsto dal precedente articolo 2.3.

4.3. L’assenza dell’Utilizzatore nel giorno dell’Evento comporta la perdita del diritto di fruire del Pacchetto P ZEROTM Experience o del Buono Regalo.

5. Comunicazioni di cancellazione

5.1. Nel caso in cui l’Utilizzatore intenda cancellare la propria partecipazione all’Evento, dovrà inviare un’e-mail al Servizio Clienti. Eventuali rimborsi, laddove applicabili (in base alla tempistica di comunicazione della cancellazione) saranno effettuati da PIRELLI all’acquirente del Buono Regalo oppure dal soggetto giuridico che ha venduto il Pacchetto P ZERO™ Experience all’ Acquirente da Terzi.

6. Diritti di proprietà intellettuale

6.1. L’Utilizzatore riconosce che tutti i marchi, i nomi, i segni distintivi e le denominazioni, inclusi, senza limitazione, il marchio “PIRELLI”, lettere e logo, il marchio “P ZERO™”, così come tutte le immagini, le fotografie, i testi scritti o grafici utilizzati nel Sito/nella Pagina Web o relativi ai Pacchetti P ZERO™ Experience e Buoni Regalo sono e restano di esclusiva proprietà di PIRELLI & C. S.p.A., di PIRELLI, o dei rispettivi titolari, a seconda del caso (congiuntamente, i “Proprietari”), senza che dall’accesso al Sito/alla Pagina Web e/o dall’acquisto del Pacchetto P ZERO™ Experience o del Buono Regalo possa derivare all'Utilizzatore alcun diritto sui medesimi.

6.2. I contenuti del Sito/della Pagina Web non possono essere riprodotti, né integralmente né parzialmente, trasferiti con mezzi elettronici o convenzionali, modificati o utilizzati a qualunque fine senza il previo consenso scritto dei Proprietari.

7. Dati personali e tutela della privacy

7.1. Per poter procedere con il processo di registrazione degli Utilizzatori, degli Accompagnatori e del Guidatore Aggiuntivo, laddove previsti e se consentito, sulla base delle presenti Condizioni, sono richiesti attraverso la Pagina Web alcuni dati personali degli Utilizzatori, degli Accompagnatori e del Guidatore Aggiuntivo, laddove previsti e se consentito, come indicato all’articolo 3.2. Gli Utilizzatori prendono atto che i dati personali dagli stessi forniti ai fini del processo di registrazione all’Evento saranno raccolti e utilizzati per le finalità indicate nella Privacy Policy di PIRELLI.

7.2. L'Utilizzatore dichiara e garantisce che i dati forniti durante il processo di registrazione sono corretti e veritieri.

7.3. Per qualunque altra informazione relativa al trattamento dei dati personali degli Utilizzatori, degli Accompagnatori (se previsti) e del Guidatore Aggiuntivo (se previsto), si rinvia alla Privacy Policy di PIRELLI.

8. Sicurezza

8.1. Sebbene PIRELLI adotti misure volte a proteggere i dati personali contro la loro eventuale perdita, falsificazione, manipolazione e utilizzo improprio da parte di terzi, considerate le caratteristiche e le limitazioni tecniche relative alla protezione delle comunicazioni elettroniche via Internet, PIRELLI non può garantire che le informazioni o i dati visualizzati dagli Utilizzatori sul Sito e/o sulla Pagina Web, non siano accessibili o visionabili da terze parti non autorizzate.

9. Legge applicabile, tentativo di conciliazione e foro competente

9.1 Le presenti Condizioni saranno disciplinate ed interpretate in conformità alle leggi italiane e, in particolare, per i Consumatori (con “Consumatore”: si intende una persona fisica che agisce per scopi non riferibili alla propria attività imprenditoriale, commerciale, artigianale o professionale), al Codice del Consumo (D. Lgs. 6 settembre 2005 n. 206), con specifico riferimento alla normativa in materia di contratti a distanza. In ogni caso, saranno fatti salvi i diritti eventualmente attribuiti ai Consumatori da disposizioni inderogabili di legge, ove applicabili.

9.2 Nel caso di controversie tra PIRELLI e un Consumatore, PIRELLI garantisce sin d'ora la partecipazione ad un tentativo di conciliazione amichevole che ciascun Consumatore potrà promuovere davanti a RisolviOnline, un servizio indipendente e istituzionale fornito dalla Camera Arbitrale della Camera di Commercio di Milano, che consente di raggiungere un accordo soddisfacente, con l'aiuto di un conciliatore neutrale e competente, in un modo amichevole e sicuro su internet. Per maggiori informazioni sul regolamento di RisolviOnline o per inviare una richiesta di conciliazione accedi a www.risolvionline.com..

9.3. In alternativa al tentativo di conciliazione di cui al precedente punto 9.2, il Consumatore ha altresì la facoltà di accedere alla piattaforma Online Dispute Resolution europea (la Piattaforma ODR Europea). La Piattaforma ODR Europea è sviluppata e gestita dalla Commissione Europa, in ottemperanza alla Direttiva 2013/11/EU e al Regolamento UE n. 524/2013, al fine di agevolare la risoluzione extragiudiziale indipendente, imparziale, trasparente, efficace, rapida ed equa delle controversie concernenti obbligazioni contrattuali derivanti da contratti di vendita o di servizi online tra un consumatore residente nell'Unione e un professionista stabilito nell'Unione attraverso l'intervento di un organismo ADR (alternative dispute resolution) che vi abbia aderito, selezionabile da un apposito elenco ivi disponibile. Per maggiori informazioni sulla Piattaforma ODR Europea o per avviare, tramite quest’ultima, una procedura ADR di una controversia relativa alle presenti Condizioni, si prega di accedere al seguente link http://ec.europa.eu/odr. L’indirizzo di posta elettronica di PIRELLI da indicare nella Piattaforma ODR Europea è il seguente: pirellityre.pecri@pec.pirelli.it.

9.4. Qualora non si aderisca al tentativo di conciliazione di cui al precedente articolo 9.2 o 9.3 ovvero tale tentativo dovesse avere esito negativo, la controversia sarà devoluta al giudice del luogo di residenza o domicilio del Consumatore.

1. Subject matter

1.1. These General Terms and Conditions (hereinafter "GTC") apply to the purchase of the packages "P ZERO™ Experience Package" (hereinafter "P ZERO™ Experience Package") or the gift voucher for the "P ZERO™ Experience Package" (hereinafter the “Gift Voucher”) via the website https://pzeroexperience.pirelli.com/en-de/circuits/nürburgring (hereinafter "Website") by a "Consumer" or "Entrepreneur" within the meaning of the following section 1.2, which entitles the buyer and the Gift Voucher’s beneficiary (both as defined below) to take part in a track day on the circuit of the Nürburgring (hereinafter "Circuit") with their own car (the “Event”), subject to such car being on the list of approved vehicles published having the characteristics indicated on the Site (“Car(s)”).
Dates and relevant information available for the use of the P ZERO™ Experience Package and the Gift Voucher (as applicable) are published on the Website.

1.2. Each P ZERO™ Experience Package and the Gift Voucher are sold via the Website by Pirelli Deutschland GmbH with its registered office at Höchster Straße 48-60, 64747 Breuberg/Odw., Germany Commercial register HRB 71623, value added tax DE111607952, (hereinafter "PIRELLI").
The parties involved in the purchase of the P ZERO™ Experience Package and the Gift Voucher are PIRELLI as seller (hereinafter referred to as the "Seller") and those parties for whom the purchase of the P ZERO™ Experience Package does not form part of the operations of its company / business activities in accordance with § 13 of the German Civil Code (BGB) (hereinafter referred to as the "Consumer") or for which the purchase forms part of the operations of its company / business activities in accordance with § 14 BGB (hereinafter referred to as the "Entrepreneur") as buyer (Consumers and Entrepreneurs are individually referred to as the "Buyer" and collectively as the "Buyers"). The Seller and the Buyer shall, where applicable, be collectively referred to as the "Parties".

Pursuant to the Conditions, the people whose details are registered as the Buyer, the Additional Driver (if any) or the Voucher’s Beneficiary (if applicable), as defined below in section 2.5, during the purchase procedure of the P ZERO™ Experience Package and/or the Gift Voucher, are the people, who will be the only persons entitled to drive the Car at the Circuit.

1.3. Any contact by the Buyer in connection with and/or in relation to the purchase of the PZERO™ Experience Package, including, but not limited to, any notification, demand or enquiry regarding the purchase and/or delivery of the PZERO™ Experience Package, etc. shall be made to the addresses specified on the Website in accordance with the methods described therein or to the email address pzeroexperience.germany@pirelli.com (hereinafter referred to as "Customer Service").

1.4 All purchases are subject to the GTC published on the Website at the time the Buyer places the order.

1.5. If one or more sales are made to an Entrepreneur, they are subject to these GTC whereby and notwithstanding the provisions of the same:
a) any protections that mirror or satisfy mandatory statutory provisions in favour of Consumers shall not apply;
b) in the event of a dispute between the Seller and an Entrepreneur, sections 13.2 - 13.4 of the GTC relating to disputes between the Seller and a consumer shall not apply.

1.6 By submitting the order, the Buyer agrees that the confirmation of the details of the order placed and these GTC will be sent by email to the email address provided when registering on the Website or during the purchase transaction.

1.7 Buyers must be at least 21 years of age and have sufficient legal capacity to purchase one or more P ZERO™ Experience Packages on the Website. The Buyer, who wants to purchase only the Gift Voucher on the Website can be 18 years of age or over but the Voucher’s Beneficiary must be aged 21 or over. In both cases, the Buyer of the P ZERO™ Experience Package or the Gift Voucher must have legal capacity.

1.8. The Buyer shall bear all costs incurred in connection with the Website via the Internet, including all telephone costs incurred by the Buyer from its service provider.

2. Characteristics of the P ZERO™ Experience Package and the Gift Voucher; important rules for accessing the Circuit

2.1. Each PZERO™ Experience Package and the Gift Voucher are sold by the Seller with the characteristics described on the Website and in accordance with the terms and conditions published on the Website at the time the Buyer places the order, to the exclusion of any other terms and conditions.

2.2. The Seller reserves the right to amend these GTC, in whole or in part, at any time and at its sole discretion, without notice to the users of the Website. All changes take effect on the day they are published on the Website and only apply to orders placed from this date.

2.3. The selling price and/or characteristics of the PZERO™ Experience Package and the Gift Voucher offered on the Website are subject to change without notice and therefore the Seller accepts no liability in the event of changes to the contents of the PZEROTM Experience Package, Gift Voucher and/or the programme. Such changes only apply to orders placed thereafter. The Buyer is always recommended to check the final purchase price before placing the order in accordance with section 3 (see below).

2.4. The Website is accessible to users from all over the world; however, the P ZERO™ Experience Package offered on the Website can only be purchased by users who request the provision of the services provided for in the P ZERO™ Experience Package in Germany.

2.5. During the purchase procedure of the P ZERO™ Experience Package, the Buyer will have the choice to select one (1) additional driver (the “Additional Driver”), or the option to purchase a Gift Voucher selecting the P ZERO™ Experience Package for a third party, natural person (hereinafter the "Voucher’s Beneficiary“).

2.6. Access to the Circuit after the purchase of the P ZERO™ Experience Package or a Gift Voucher is only granted to Buyers who
(i) are lawful owners or proprietors of the Cars;
(ii) are aged 21 or over;
(iii) have a valid driving license that has been issued for at least 36 (thirty six) months;
+ (iv)are not subject to a suspension or other sanctioning measures with respect to their driving license or driving a car.

No access to the Circuit itself will be granted to persons other than Buyers, the Additional Driver or the Voucher’s Beneficiary or vehicles other than the Car(s).
Companions will be entitled to attend the Event, according to the P ZERO™ Experience regulations.

2.7. The Buyer/driver, Additional Driver and/or the Voucher’s Beneficiary(as applicable) is granted access to the Circuit under the condition that they have read and unconditionally accepted:
i. the Circuit Regulations, which can be viewed here;
ii. the P ZERO™ Experience Regulations, which can be viewed here;
iii. the Indemnity Documents that the Circuit and the Seller will ask them to sign, which can be viewed here.

3. Purchase of the P ZERO™ Experience Package and/or the Gift Voucher – conclusion of each individual purchase contract

3.1 Any order submitted to the Seller by the Buyer via the Website constitutes a contractual offer and is subject to these GTC, which form an integral part of the order and which the Buyer fully accepts without reservation by placing the order. Before proceeding with the purchase of the P ZEROTM Experience Package or a Gift Voucher by placing an order with the Seller, the Buyer must carefully read and fully accept the GTC and the documents referred to in section 2.7 online and either print a copy thereof by clicking on the "Print" function on his computer or save and retain a copy thereof for his own records. Companions who are not drivers can also fill in the documents on-site and sign them there. In this case, however, the Buyer must check the above rules in advance, so that the Buyer can ensure that the persons they may take on-site also meet the necessary requirements.

3.2. Acceptance of the Buyer's order (and the accompanying relevant payment as further detailed in Clause 7) shall be effected by the Seller sending an order confirmation (“Order Confirmation”) to the email address provided to the Seller by the Buyer prior to the confirmation of the purchase. The Order Confirmation shall include a link to the text of these GTC, the documents referred to in section 2.7, a summary of the order placed, including detailed price information, and

i. in case of a P ZERO™ Experience purchase, a description of the P ZERO™ Experience Package ordered together with a univocal alphanumeric code and details of the Buyer and the Additional Driver (if any), the day of the Event, the number and name of Companions (as defined in Clause 4.1), if any, and the model and license plate of the Car authorized to access the track (the e-mail is referred to as the “Access Pass”);

ii. in case of a Gift Voucher purchase, the day of the Event, the name of the Buyer, the name and e-mail address of the Voucher’s Beneficiary (if applicable), the number of Companions (if any). In this case, the email confirmation will also contain a univocal coupon code (the “Coupon Code”) and all the steps to be followed in order to receive the Access Pass. The Voucher’s Beneficiary will be requested to enter into an agreement with the Seller in which he/she will be subject to the provisions of Clause 2.6 and 2.7.

3.3. The Buyer's order, the Seller's Order Confirmation and the Conditions applicable to the relationship between the Parties, will be archived electronically by the Seller in its IT systems, and the Buyer may request copies by sending an e-mail to Customer Service.

4. Selection and purchase of the P ZERO™ Experience Package and the Gift Voucher

4.1 The P ZERO™ Experience Package and Gift Voucher offered on the Website can be purchased by the Buyer by selecting the P ZEROTM Experience Package and/or the Gift Voucher of interest and placing it in the virtual shopping cart. One (1) P ZERO™ Experience Package and/or one (1) Gift Voucher may be purchased per order.
Every P ZERO™ Experience Package purchased must include the Buyer and optionally (at an additional cost as detailed on the Website) one (1) Additional Driver and up to three (3) companions (the latter hereinafter referred to as "Companions")) in accordance with the P ZERO™ Experience Regulations.
In case the Buyer wishes to purchase a Gift Voucher, the Gift Voucher can optionally include (at an additional cost as detailed on the Site) up to three (3) Companions, in compliance with the P ZERO™ Experience regulations. Before the Buyer can place an order, he must pre-register on the Pirelli websites intended for this purpose and provide the personal data required therein. The user then clicks on "anmelden" (register) and receives an email in which he clicks on "jetzt Anmeldung bestätigen” (confirm registration now). Clicking on the button in the email takes the Buyer to the landing page https://pzeroexperience.pirelli.com/en-de/circuits/nürburgring where he can select and purchase his P ZERO™ Experience Package.

4.2. The name of the Buyer, the Additional Driver (if any) and the Voucher’s Beneficiary cannot be changed after the purchase procedure and no other person will be permitted to drive the Car registered by the Buyer or by the Voucher’s Beneficiary, as applicable.

4.3. After having selected the P ZERO™ Experience Package or the Gift Voucher, to complete the purchase of the P ZERO™ Experience Package or the Gift Voucher (as applicable) in its basket, the Buyer will be invited to provide his/her personal data as well as the personal data of the Additional Driver and of the Companions (if any), or the personal data and e-mail of the Voucher’s Beneficiary and of the Companions (if any) in order to complete the order and enable the contract to be finalised.
The Buyer will see a summary of the order to be processed, containing the information detailed in Clause 3.2., having read them carefully, the Buyer must then expressly approve these Conditions and the documents indicated in paragraphs Clauses 2.7, by checking the appropriate box (check-box) on the Site and finally the Buyer will be asked to confirm his order with the "PURCHASE" button and submit payment in accordance with Clause 7 below. The order will then be sent to the Seller and will produce the effects described in the above Clause 3.2.

5. Delivery and use of the P ZERO™ Experience Package

5.1. In order to use the P ZERO™ Experience Package or the Gift Voucer, as applicable, the Buyer or the Voucher’s Beneficiary must present the Access Pass at the entrance to the Circuit on the day of the Event and comply with sections 2.6 and 2.7 of these GTC.

5.2. Should the Buyer or the Voucher’s Beneficiary be absent on the day of the Event, the right to use the P ZERO™ Experience Package expires without the option of a refund.

Price

6.1. The price of the P ZERO™ Experience Package and the Gift Voucher correspond to the prices displayed on the Website at the time the Buyer places the order. Prices include value added tax, as applicable (currently 19%).

6.2. The prices of the P ZERO™ Experience Package and of the Gift Voucher do not include costs for accommodation and meals, travel to and from the Circuit, or other costs not expressly specified.

6.3. The Buyer shall pay the Seller the full price as stated in the order and confirmed in the Order Confirmation sent by the Seller to the Buyer by email. In the event of a discrepancy between the price stated in the order and the price stated in the order confirmation, the price stated in the order shall apply.

7. Payment

7.1 Payment of the price of the P ZERO™ Experience Package and/or the Gift Voucher purchased through the Website must be made at the same time the Seller sends the Order Confirmation to the Buyer. The Buyer expressly agrees that performance of the Contract by the Seller shall only commence after crediting the purchase price for the purchased P ZERO™ Experience Package and/or the Gift Voucher to the Seller's current account.

7.2. Payment must be made by credit card or PayPal and the Buyer will therefore be required to provide the relevant information through a protected connection. For accounting and administration purposes, the Seller reserves the right to check the personal information provided by the Buyer. The amount of the purchase will be debited when the Seller sends the Order Confirmation to the Buyer. The information provided by the Buyer at the time the order is transmitted will be used for invoicing.

7.3. During the payment process, the Buyer is forwarded to a protected website to the operator providing acquiring services to the Seller. The transmitted data is sent in protected mode by encrypting the information with a 128-bit or higher SSL (SecureSocketLayer) system. Not even the Seller can access this information.

7.4. The Seller shall immediately send the Buyer the tax receipt in electronic format for the purchase made or, on request, an electronic invoice to the email address provided by the Buyer.

8. Cancellation - refund conditions

8.1. PIRELLI reserves the right to cancel the Event for organisational, safety or weather related reasons, due to orders from authorities, or if the Circuit is no longer available and/or for reasons of force majeure (including an epidemic or pandemic). In this case, the Buyer is not entitled to a refund of the amount paid. This clause does not affect the provisions of section 8.3 and 8.4, which provides for a right of refund on cancellation as specified.

8.2 Should the Buyer or the Additional Driver or the Voucher’s Beneficiary be prevented from attending the Event due to orders from local or national authorities (e.g. bans or border closures), the Buyer is entitled to choose between a full refund or a voucher to take part in a P ZERO™ Experience that will be held in Europe during 2022. Any other refund is expressly excluded.

8.3. In the event that the Buyer or the Voucher’s Beneficiary (as applicable) wishes to cancel his taking part in the Event, the Buyer is entitled to a refund as follows:
Cancellation 30 days or more before the date of the Event: 100% refund
Cancellation between 14 and 29 days before the date of the Event: 50% refund
Cancellation 13 days or less before the date of the Event: no refund

8.4. Cancellation must be made by the Buyer (before a Voucher’s Beneficiary receives the Access Pass) or by the Voucher’s Beneficiary (after the Voucher’s Beneficiary receives the Access Pass) by sending an email to Customer Services.
If the Buyer is entitled to a refund, the Seller shall refund the corresponding amount without undue delay and in any case no later than 14 days after notification of the cancellation, with the exception of cases of delays that are not attributable to Seller. The Seller shall make such a refund using the same means of payment as the Buyer used to purchase the P ZERO™ Experience Package or the Gift Voucher.

9. Exclusion of the right of withdrawal – exclusion of liability

9.1. According to § 312g (2) lit. 9 BGB, the Buyer has no right of withdrawal/revocation.

9.2. The Seller has no liability for (i) non-receipt by the Buyer or by the Voucher’s Beneficiary of the documentation on the P ZERO™ Experience Package or the Gift Voucher acquired, or due to (ii) non - or partial - utilisation of the P ZERO™ Experience Package or of the Gift Voucher due to incorrect information provided by the Buyer (for example, incorrect e-mail address, incorrect specification of the model and/or licence plate of the vehicle or information regarding the Buyer and/or the Voucher’s Beneficiary) or (iii) due to cancellation of the event to which the P ZERO™ Experience Package acquired pertains for reasons not imputable to the Seller.

10. Intellectual property rights

10.1. The Buyer acknowledges that he is aware that Pirelli & C. S.p.A., Pirelli Tyre S.p.A or, as the case may be, their respective owners (collectively and individually, the "Owners") have exclusive rights of use over all trademarks, names and other marks, including, but not limited to, the "PIRELLI" word and figurative mark and logo trademark, the "P ZERO™" trademark, as well as any images, photos, written texts or graphics used on the Website or relating to the P ZERO™ Experience Package, without the Buyer having any rights in this regard from accessing the Website and/or purchasing the P ZERO™ Experience Package or Gift Voucher.

10.2. The Website's content may not be reproduced, transmitted, modified or used for any purpose, in whole or in part, by electronic or conventional means, without the prior express written consent of the Owners.

11. Buyer's personal data and privacy 11.1. In order to process the order and conclude the contract on the basis of these GTC, some of the Buyer's (and/or of the Additional Driver’s, of the Companions and/or of the Voucher’s Beneficiary’s, as applicable) personal data is requested via the Website, as specified in sections 4.3 and 7. The Buyer acknowledges that the personal data he has provided for the purpose of the purchase will be collected and used for the purposes stated in the Privacy Policy.

11.2. The Buyer represents and warrants that the data provided during the registration and purchase process is true and accurate.

11.3. Further information on how the Buyer's personal data is processed can be found in the Privacy Policy.

12. Safety

12.1 Although the Seller has taken measures to protect personal data from loss, falsification, handling and misuse by third parties, the Seller cannot guarantee that the information or data entered by the Buyer on the Website, even after the Buyer has authenticated access (login), will not be accessible or visible to unauthorised third parties due to the technical features and restrictions on the protection of electronic communication via the internet.

12.2. With regard to credit card and Paypal payments, the Seller uses technical systems to ensure the highest level of reliability, security, protection and confidentiality when transferring information over the internet.

13. Applicable law, arbitration and jurisdiction

13.1. Any purchase agreement concluded between the Seller and the Buyer on the basis of these GTC is subject to German law, and, in particular for Consumers, in accordance with the German consumer protection laws, in particular the provisions applicable to consumer contracts. Any rights which may be attributed to Consumers through mandatory statutory provisions are reserved.

13.2. The mandatory German rules for electronic commerce apply.

13.3. The Consumer can access the European Online Dispute Resolution Platform (European ODR Platform) to resolve disputes between himself and the Seller. The European ODR Platform has been developed and is managed by the European Commission in accordance with Directive 2013/11/EU and Regulation EU 524/2013 to facilitate an independent, impartial, transparent, efficient, fast and equitable resolution of out-of-court disputes relating to contractual obligations arising from online purchase or service contracts between a Consumer established in the EU and a Entrepreneur established in the EU through the involvement of an ADR body ("Alternative Dispute Resolution") to be selected from an available list of the same. For more details on the European Union's ODR platform or to initiate an ADR procedure in relation to a purchase agreement concluded between the Seller and the Consumer on the ODR platform, please visit http://ec.europa.eu/odr. The Seller's electronic email address which would need to be provided on the EU ODR platform is pzeroexperience.germany@pirelli.com.

13.4. In the event that the Consumer or Seller does not take part in any of the arbitration attempts referred to in the preceding sections 13.3 or such an attempt results in a negative outcome, the dispute shall fall within the jurisdiction of the court in whose jurisdiction the Consumer resides or at the discretion of the Consumer in whose jurisdiction the Seller has his registered office.

13.5. Disputes between the Seller and a Entrepreneur fall under the exclusive jurisdiction of the courts in Frankfurt am Main.

13.6. This English translation is made only in order to facilitate the understanding of this Terms and Conditions. In the event of any discrepancy between the German version and this English translation, the German version shall always prevail.

1. Subject

1.1. These general terms and conditions (hereinafter the “Conditions”) shall apply to any natural person who (i) purchased a package named P ZERO™ Experience (hereinafter the "P ZERO™ Experience Package") from an entity other than PIRELLI (hereinafter the “Buyer from a Third Party”) or (ii) received a gift voucher (hereinafter the “Gift Voucher” and a “Voucher’s Beneficiary”). The Buyer from a Third Party and the Voucher’s Beneficiary will be jointly referred to as the “User(s)”. The User will receive an univocal code (hereinafter the "Coupon Code") for his/her registration, necessary to participate in the Event (as defined in Section 1.2 below).

1.2. Each P ZERO™ Experience Package or Gift Voucher will entitle the User, who will be registered by using the Coupon Code through the dedicated web page of the site https://pzeroexperience.pirelli.com/en-gb/ (hereinafter respectively the “Web Page” and the “Site”) to participate, at the Nürburgring (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”). The User must be the driver of the Car at the Circuit.

1.3. The Event is organized by Pirelli Deutschland GmbH, with its registered office at Höchster Straße 48-60, 64747 Breuberg/Odw., Germany Commercial register HRB 71623, value added tax DE111607952 (hereinafter “PIRELLI”).

1.4 Any communication by the User, in connection with and/or in relation to the P ZERO™ Experience Package and/or to the Gift Voucher (as applicable), including during the registration process of the Coupon Code shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeroexperience.germany@pirelli.com (hereinafter the "Customer Service").

1.5. The User shall be responsible for any costs incurred to connect to the Web Page and/or the Site via the internet, including any telephony costs incurred by the User with his/her service provider.

2. The P ZERO™ Experience Package and Gift Voucher features and important rules for the access to the Circuit.

2.1. The P ZERO™ Experiences Package and the Gift Voucher are provided by PIRELLI with the features described on the Site and in accordance with these Conditions.

2.2. PIRELLI reserves the right to amend the agenda of the Event at any moment in time and as its own discretion.

2.3. The possibility of accessing the Circuit will be allowed only to Users who:
(i) have completed the registration procedure on the Web Page using the Coupon Code, indicating any companions (the “Companions”) and/or the additional driver (“Additional Driver”), where applicable;
(ii) are legitimate owners/keepers of the Car(s);
(iii) are 21 of age or over and have a driving license in the course of validity, issued for at least 36 (thirty six) months and not subject to suspension or other sanctioning measures;
(iv) have unconditionally accepted and agreed to the Circuit regulations
(v) have accepted and agreed to the P ZERO™ Experience regulations (inclusive of the Covid-19 Safety and Hygiene Measures) which will be provided by PIRELLI and which can be read and downloaded here;
(vi) have unconditionally accepted and agreed to the indemnity documents that the Circuit and PIRELLI will ask them to sign. Click here to read and download the indemnity documents of the Circuit and of PIRELLI.
2.4. The access to the Circuit will not be allowed to people other than the Users, their registered Companions and the Additional Driver (if any and where applicable), nor to cars other than the Cars and always in compliance with the P ZERO™ Experience Regulations. No other person out of the User and the Additional Driver (if any) will be permitted to drive the Car

3. P ZERO™ Experience Package and Gift Voucher registration procedure

3.1 Before proceeding with the registration using the Coupon Code, the User must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions, as well as the list of Cars and the documents referenced under section 2.3 from (iv) to (vi) by checking the appropriate boxes (check-box) on the Web Page.

3.2. On the Web Page, the User will be invited to provide his/her personal data and the details of the Car he/she will drive during the Event, as well as personal data of the Companions and of the Additional Driver, if any and as applicable, in order to complete the registration process for the attendance to the Event.

3.3. The User’s registration is accepted by PIRELLI with the dispatch to them, at the email address each User provided to PIRELLI, during the registration process, of an email confirming that the registration has been successfully completed, which will contain a link to the text of these Conditions, the name of the natural person who owns the P ZERO™ Experience Package or the Gift Voucher (both coinciding with the User), the names of the Companions (if any) and the name of the Additional Driver, if any and if applicable, the day of the Event, the model and licence plate of the Car authorised to access the track and a description of the Event ("Access Pass"). The Access Pass, and the Conditions applicable to the relationship between the User and PIRELLI, will be archived electronically by PIRELLI in its IT systems, and the User may request copies by sending an email to Customer Service.

3.4 The User and the Additional Drive’s names (if any) cannot be changed after the receipt of the Access Pass.

4. Delivery and use of the P ZEROTM Experience Package and/or of the Gift Voucher

4.1 To be able to use the P ZERO™ Experience Package or the Gift Voucher, as applicable, the User must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clause 2.4 above.

4.2. The name of the Buyer, the Additional Driver (if any) and the Voucher’s Beneficiary cannot be changed after the purchase procedure and no other person will be permitted to drive the Car registered by the Buyer or by the Voucher’s Beneficiary, as applicable.

4.3. If the User is absent on the day of the Event, the right to use the P ZEROTM Experience Package or the Gift Voucher will be lost, without possibility of reimbursement.

5. Cancellation Communications

5.1. In the event that the User wishes to cancel his/her participation in the Event, the User has to send an e-mail to the Customer Service. Any refund, if applicable (depending on the timing of the cancellation communication) will be made by PIRELLI to the purchaser of the Gift Voucher or by the entity who has sold the P ZERO™ Experience Package to the Buyer from a Third Party.

6. Intellectual Property Rights

6.1. The User acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site/Web Page or relating to P ZERO™ Experience Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., PIRELLI or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the User in relation to the same as a result of access to the Site/Web Page and/or purchase of the P ZERO™ Experience Packages or Gift Vouchers.

6.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site/Web Page can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

7. Personal data and protection of privacy

7.1 To be able to proceed with the registration process of the User, Companions and Additional Driver, if any and as applicable, for the purpose of participating in the Event and based on these Conditions, some personal information of the User, of the Companions and of the Additional Driver if any and as applicable, will be requested through the Web Page, as indicated in Clause 3.2. The User acknowledges that the personal data he/she provides for the purpose of the registration process for the Event will be collected and used for the purposes indicated in the PIRELLI Privacy Policy.

7.2. The User hereby declares and guarantees that the data provided during the registration process are correct and true.

7.3. For any other information relating to the processing of the personal data of the User, the Companions (if any) and the Additional Driver (if any), please refer to the PIRELLI Privacy Policy.

8. Security

8.1. Although PIRELLI has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, PIRELLI cannot guarantee that the information or data displayed by the User on the Site and/or the Web Page, will not be accessible or viewable by unauthorized third parties.

9. Applicable law and jurisdiction

9.1. These Conditions shall be governed by and construed in accordance with German Law.

9.2. In case of any disputes arising between PIRELLI and the User the same shall be deferred to the exclusive jurisdiction of the Courts of Frankfurt am Main, Germany.

9.3. This English translation is made only in order to facilitate the understanding of these Conditions. In the event of any discrepancy between the German version and this English translation, the German version shall always prevail.

1. Subject

1.1 These general terms and conditions of sale (hereinafter the “Conditions”) shall apply to the purchase, by users falling within the definition of “Consumers” and of “Professionals” (as defined in clause 1.2 below), through the website https://pzeroexperience.pirelli.com/en-gb/circuits/donington (hereinafter the “Site”) of the package named “P ZERO™ Experience” (hereinafter the "PZE Package" or the "PZE Packages") or a gift voucher for the PZE Package (“Gift Voucher”) which will entitle the Buyer (as defined in clause 1.2 below) and the Voucher Beneficiary (defined in clause 2.5 below) to participate, at the MSV Donington Circuit (hereinafter the "Circuit") in a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”).

The dates available for the Event and the descriptions of the PZE Package are published on the Site.

1.2 The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter, the "Seller").

The parties involved in the purchase of PZE Packages or Gift Vouchers (as applicable) via the Site shall be the Seller and the party who purchases the PZE Packages or Gift Vouchers (as applicable) either: (i) for reasons other than in relation to the profession, business, trade or craft conducted by that party or that of another party (hereinafter the "Consumer"); or (ii) in relation to the profession, business, trade or craft conducted by that party, (hereinafter the "Professional"); as the buyers (the Consumer and the Professional shall individually be referred to as the “Buyer” and jointly as the “Buyers”). The Seller and the Buyer, as the case may be, shall be referred to jointly as the "Parties".

During the purchasing procedure of the PZE Package or the Gift Voucher (as applicable) the Buyer will be required to enter the details of the person(s) who are to drive the Car at the Circuit. (“Driver”)

1.3 Any communication by the Buyer, in connection with and/or in relation to the purchase of a PZE Package or Gift Voucher (as applicable), including, but not limited to any notifications, claims or requests concerning the purchase and/or delivery of the PZE Package or Gift Voucher (as applicable), shall be made to the Seller at the addresses and in accordance with the methods indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.4. All purchases are regulated by the Conditions, as published on the Site at the time the order is submitted by the Buyer.

1.5. If one or more sales are made to a Professional, the Conditions shall apply but, notwithstanding the provisions of the same:
a) the Professional will not be recognised by any other protections provided herein in favour of Consumers, which reflect or comply with mandatory provisions of law;
b) for disputes between the Seller and a Professional, clause 12.4 of the Conditions, referring to disputes between the Seller and a Consumer shall not apply.

1.6. Buyers must be aged 18 or over in order to make purchases of PZE Packages or Gift Vouchers on the Site and to access the Circuit and participate in such events.

1.7. The Buyer shall be responsible for any costs incurred to connect to the Site via the internet, including any telephony costs incurred by the Buyer with their service provider.

2. Features and important rules for the access to the Circuit

2.1. The PZEs Packages and Gift Vouchers are sold by the Seller with the features and in accordance with the Conditions published on the Site at the time the order is sent by the Buyer, with the exclusion of any other terms or conditions.

2.2. The Seller reserves the right to amend all or part of the Conditions, at any moment in time, and at its own discretion without giving any notice to users of the Site. Any amendments made shall come into force from the date on which they are published on the Site and will only apply to orders placed from that date onwards.

2.3. Sale prices, the PZE Packages and Gift Vouchers sold on the Site and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package, Gift Voucher and/or program variations. Such changes shall only apply to orders placed after the date of such changes being implemented. In any case, the Buyer

2.4. Users from all over the world may access the Site; however, the PZE Package and Gift Vouchers available on the Site should only be purchased by users who wish to participate in such event in the UK at the Circuit. During the purchasing procedure, the Buyer will have the option to purchase a Gift Voucher for a third party, natural person (“Voucher Beneficiary”).

2.5 Access to the Circuit, following the purchase of a PZE Package or Gift Voucher, will only be allowed to the Buyer or Voucher Beneficiary (as applicable): (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles. A Companion will be entitled to attend the Event in accordance with the PZE Regulations (defined in clause 2.6(ii) below).

2.6 Access to the Circuit by each Buyer or Voucher Beneficiary is subject to:
(i) the unconditional acceptance and agreement by the Buyer or Voucher Beneficiary (as applicable) of the indemnity documents that the Seller and the car manufacturers will ask the Buyer or Voucher Beneficiary (as applicable) to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations), which can be seen here (“PZE Regulations”).

3. Conclusion of each individual purchase contract

3.1. Each order submitted by the Buyer to the Seller via the Site has the value of a contractual proposal and is subject to the Conditions which form an integral part of the order and which the Buyer, by placing the order, fully accepts without any reservation. Before proceeding with the purchase of the PZE Package or Gift Voucher by placing an order with the Seller, the Buyer must carefully read and fully accept (and print and/or save copies, for their records of) the Conditions together with the documents detailed in clause 2.6.

3.2. A contract is formed when the Buyer's order (accompanied by the relevant payment as further detailed in clause 7) is accepted by the Seller by sending to the Buyer (at the e-mail address provided by the Buyer during the purchase procedure) an e-mail confirming that the order has been accepted ("Order Confirmation"). This email confirmation will contain a link to the text of the Conditions, a summary of the order placed (including detailed price information and date), and a description of the PZE Package ordered together with a pdf attachment containing the unique alphanumeric code and details of the Driver, the name of the Buyer’s accompanying person (if any), and the model and licence plate of the Car participating at the Circuit (hereinafter, the “Pass”). Voucher Beneficiaries will be subject to the provisions of clause 2.5 and 2.6 of the Conditions and may be required to enter into an agreement with the Seller in respect thereof.

3.3. The Buyer's order, the Order Confirmation and the Conditions applicable to the relationship between the Parties, will be archived electronically by the Seller in its IT systems, and the Buyer may request copies by sending an e-mail to Customer Service.

4. Selection and purchasing procedure

4.1. The PZE Packages and Gift Vouchers presented on the Site can be purchased by the Buyer's selecting the PZE Package or Gift Voucher of interest and placing it in the virtual purchase basket. One (1) PZE Package and/or one (1) Gift Voucher may be purchased with each order. Each PZE Package purchased must include the Buyer and optionally, one additional accompanying person (at an additional cost as detailed on the Site). For each Gift Voucher purchase, the Buyer can optionally include up to one (1) Companion, in compliance with the PZE Regulations. The name of the Buyer or Voucher Beneficiary (as applicable) cannot be changed after the purchase and no other persons will be permitted to drive the Car at the Circuit.

4.2 After having selected the PZE Package or Gift Voucher the Buyer will be invited to provide his/her personal data or that of the Voucher Beneficiary (as applicable) and any Companion in order to complete the order and purchase of the PZE Package or Gift Voucher in their basket and enable the contract to be finalised. The Buyer will see a summary of the order to be processed, containing the information detailed in clause 3.2 above. Having read them carefully, the Buyer must then expressly approve the Conditions and the documents referenced under clause 2.6, by checking the appropriate boxes (check-box) on the Site and finally, the Buyer will be asked to confirm his/her order with the "PURCHASE" button and submit payment in accordance with clause 7 below. The order will then be sent to the Seller and an Order Confirmation issued, as detailed in clause 3.2 above.

5. Delivery and use of the PZE Package and/or Gift Voucher

5.1 To be able to use the PZE Package or Gift Voucher, the Buyer or Voucher Beneficiary (as applicable) must show the Pass (as defined in clause 3.2 above) at the entry to the Circuit on the day of the Event, and comply with the provisions of clauses 2.5 and 2.6 above.

5.2 If the Buyer or Voucher Beneficiary (as applicable) is absent on the day of the Event, the right to use the PZE Package or Gift Voucher (as applicable) will be lost, without the possibility of reimbursement.

6. Prices

6.1. The price of a PZE Package and Gift Voucher is as indicated on the Site at the time the Buyer sends the order. Prices include VAT.

6.2. For the avoidance of doubt, the prices on the Site do not include the costs of any accommodation, travel to and/or from the Circuit, or any costs not expressly specified.

7. Payment

7.1. Payment of the price of the PZE Package and/or Gift Voucher purchased through the Site will be taken by the Seller at the same time the Seller sends the Order Confirmation to the Buyer. The Buyer expressly accepts that execution of the contract by the Seller will only start after the price of the PZE Package or Gift Voucher purchased is credited to the current account of the Seller.

7.2. Payment must be made by credit or debit card or by Paypal, and the Buyer will therefore be required to provide the relevant information through a protected connection. For accounting and administration purposes, the Seller reserves the right to check the personal information provided by the Buyer. The amount of the purchase will be debited when the Seller sends the Order Confirmation to the Buyer. The information provided by the Buyer at the time the order is transmitted will be used for invoicing.

7.3. During the payment procedure, the Buyer will be transferred on a protected site to the operator that provides acquiring services for the Seller. The data transmitted will be sent in protected mode, by encrypting the information with a 128 bit or higher SSL (SecureSocketLayer) system. The Seller cannot access this information.

7.4. The Seller will promptly transmit to the Buyer, in electronic format to the e-mail address provided by the Buyer, the VAT receipt for the purchase made.

8. Cancellation - Refund

8.1. The Seller will not be liable to the Buyer for failure to perform any of its obligations to the extent that the failure is caused by a force majeure event (meaning any cause beyond the Seller’s reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments or any epidemic or pandemic). In the event of imposition of governmental restrictions (for example reference mobility or the ability to hold such events), the Seller shall offer an alternative date (if possible) or provide a full refund to the Buyer, at the Buyer’s discretion. This clause does not affect the terms of clause 8.2 below, specifically providing for a right of refund in any other circumstances.  

8.2. In the event that the Buyer wishes to cancel his/her participation in the PZE Package or a purchased Gift Voucher, the Buyer’s entitlement to any refund will be as follows:
- cancellation 30 days or more prior to the date of the PZE Package: 100% refund
- cancellation between 14 to 29 days prior to the date of the PZE Package: 50% refund
- cancellation of 13 days or less prior to the date of the PZE Package: no refund

8.3 Any cancellations must be communicated to the Seller by sending an e-mail to Customer Service. In case the Buyer is entitled to a refund, the Seller shall refund the relevant amount without undue delay. The Seller will make such refund using the same means of payment (credit/debit card or Paypal) used by the Buyer for purchase of the PZE Package or Gift Voucher (as applicable). The Buyer will receive, within 7 days from his/her communication of cancellation, an email from Seller informing that the authorisation to the refund has been transmitted to the payment circuit used by the Buyer for the purchase. The effective time of refund will depend on such payment circuit and no responsibility will be attributable to the Seller for the effective time refund.

8.4. The Seller shall not be liable for occasions where the Buyer or Voucher Beneficiary is unable to access the Circuit due to: (i) non-receipt of the order documentation containing the requested information; or (ii) incorrect information provided by the Buyer (for example, incorrect e-mail address, incorrect specification of the model and/or licence plate of the Car to be used on the Circuit or incorrect information regarding the Buyer or Voucher Beneficiary).

9. Intellectual Property Rights

9.1. The Buyer acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site or relating to PZE Packages or Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., Pirelli Tyre S.p.A. or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the Buyer in relation to the same as a result of access to the Site and/or purchase of the PZE Packages or Gift Vouchers.

9.2. . Unless prior specific consent is granted in writing by the Owners, no contents of the Site can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

10. Personal data of the Buyer and protection of privacy

10.1. To be able to proceed to process the order and conclude the contract based on the Conditions, some personal information of the Buyer and/or the Voucher Beneficiary (as applicable) will be requested through the Site, as indicated in clauses 7 and 8. The Buyer acknowledges that the personal data he/she provides for the purpose of the purchase will be collected and used for the purposes indicated in the Seller's Privacy Policy. The Buyer acknowledges that the Seller's Privacy Policy regarding the processing of personal data for the purposes of the PZE Packages or Gift Vouchers can be accessed through the Site.

10.2. The Buyer declares and guarantees that the data provided during the purchasing process are correct and true.

11. Security

11.1. Although the Seller has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, the Seller cannot guarantee that the information or data input by the Buyer on the Site, even after the Buyer has authenticated access (login), will not be accessible or viewable by unauthorized third parties.

11.2. With regard to card and Paypal payments, the Seller adopts technological systems to guarantee the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.

12. Applicable law, conciliation and jurisdiction

12.1 Each purchasing contract entered into between the Seller and the Buyer pursuant to the Conditions shall be governed by and construed in accordance with English Law and, in particular, for Consumers, in accordance with the Consumer Contract Regulation 2013, the Consumer Rights Act 2015 and, also for the Professionals, in accordance with the Supply of Goods and Services Act 1982. In any case, the rights attributed to the Consumers by mandatory provisions of laws, when applicable, are reserved.

12.2 In case of any queries or complaints regarding a purchase, please contact the Seller using the Customer Service contact details, quoting any order reference numbers.

12.3 If any dispute arises, the Seller shall use its reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to the Buyer.

12.4 As an alternative to the conciliation attempt referred to in the preceding clauses, the Consumer, in order to resolve any dispute arising between the latter and the Seller, may also access the European Online Dispute Resolution platform (the European ODR Platform). The European ODR Platform has been developed and is managed by the European Commission, in accordance with Directive no. 2013/11/EU and Regulation EU no. 524/2013, in order to facilitate an independent, impartial, transparent, efficient, rapid and just resolution of out-of-court disputes relating to contractual obligations arising out of online sale or service contracts between a consumer residing in the European Union and a professional established within the EU, through the intervention of an ADR (“Alternative Dispute Resolution”) body, to be selected from a list available thereof. For more details on the European Union ODR Platform or to start, through the latter, an ADR procedure relating to a purchasing contract entered into between the Seller and the Consumer please visit http://ec.europa.eu/odr. The Seller's electronic email address to be provided in the EU ODR Platform is the following: pzeuk@pirelli.com

12.5 In the event that the Consumer or the Seller does not adhere to one of the conciliation attempts referred to in clauses 12.3 or 12.4 above, or such attempt has a negative outcome, the dispute shall be deferred to the jurisdiction of the Courts of England or Wales.

12.6 In case of disputes arising between the Seller and a Professional, the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.

1. Subject

1.1 These general terms and conditions (hereinafter the “Conditions”) shall apply to any natural person who (i) purchased a package named P ZERO™ Experience (hereinafter the "PZE Package") from an entity other than PIRELLI (hereinafter the “Buyer from a Third Party”) or (ii) received a gift voucher (hereinafter the “Gift Voucher” and a “Voucher’s Beneficiary”). The Buyer from a Third Party and the Voucher’s Beneficiary will be jointly referred to as the “User(s)”. The User will have received an univocal code (hereinafter the "Coupon Code") for his/her registration, necessary to participate in the Event (as defined in Section 1.2 below).

1.2. Each PZE Package or Gift Voucher will entitle the User, who will be registered by using the Coupon Code through the dedicated web page of the site https://pzeroexperience.pirelli.com/en-gb/ (hereinafter respectively the “Web Page” and the “Site”) to participate, at the Silverstone Circuit (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”). The User must be the driver of the Car at the Circuit.

1.3. The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter “PIRELLI”).

1.4. Any communication by the User, in connection with and/or in relation to the PZE Package and/or to the Gift Voucher (as applicable), including during the registration process of the Coupon Code shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.5. The User shall be responsible for any costs incurred to connect to the Web Page and/or the Site via the internet, including any telephony costs incurred by the User with his/her service provider. 2. The PZE Package features and important rules for the access to the Circuit.

2.1. The PZE Package and the Gift Voucher are provided by PIRELLI with the features described on the Site and in accordance with these Conditions.

2.2. PIRELLI reserves the right to amend the agenda of the Event at any moment in time and as its own discretion

2.3. The PZE Packages and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package and/or program variations.

2.4. Access to the Circuit, following the procurement of a PZE Package, will only be allowed to Users: (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles.

2.6. Access to the Circuit by each User is subject to:
(i)the unconditional acceptance and agreement by the User of the indemnity documents that the Seller and the car manufacturers will ask the User to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations, which can be seen here.

2.7. Access to the Circuit will not be allowed to people other than the Users, their registered Companions (if any), nor to cars other than the Cars and always in compliance with the PZE Regulations.

3. PZE Package and Gift Voucher registration procedure

3.1. Before proceeding with the registration using the Coupon Code, the User must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions, as well as the list of Cars for compatibility with their vehicle and the documents referenced under section 2.3 from (iv) to (vi) by checking the appropriate boxes (check-box) on the Web Page.

3.2. On the Web Page, the User will be invited to provide his/her personal data and the details of the Car he/she will drive during the Event, as well as personal data of the Companion(s) if any, in order to complete the registration process for the attendance to the Event.

3.3. The User’s registration is accepted by PIRELLI with the dispatch to them, at the email address each User provided to PIRELLI, during the registration process, of an email confirming that the registration has been successfully completed, which will contain a link to the text of these Conditions, the name of the natural person who is registered to use PZE Package or the Gift Voucher (both coinciding with the User), the names of the Companion(s) (if any), the day of the Event, the model and licence plate of the Car authorised to access the track and a description of the Event ("Access Pass"). The Access Pass, and the Conditions applicable to the relationship between the User and PIRELLI, will be archived electronically by PIRELLI in its IT systems, and the User may request copies by sending an email to Customer Service.

3.4 The User cannot be changed after receipt of the Access Pass. 4. Delivery and use of the PZE Package and/or of the Gift Voucher

4.1. To be able to use the PZE Package or the Gift Voucher, as applicable, the User must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clause 2.4 above.

4.3. If the User is absent on the day of the Event, the right to use the PZE Package or the Gift Voucher will be lost, without possibility of reimbursement.

5. Cancellation Communications 5.1 In the event that the User wishes to cancel his/her participation in the Event, the User must send an e-mail to Customer Service. Any refund, if applicable (depending on the timing of the cancellation communication) will be made by PIRELLI to the purchaser of the Gift Voucher or by the entity who sold the PZE Package to the Buyer from a Third Party.

6. Intellectual Property Rights

6.1. The User acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site/Web Page or relating to PZE Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., PIRELLI or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the User in relation to the same as a result of access to the Site/Web Page and/or purchase of the PZE Packages or Gift Vouchers.

6.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site/Web Page can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

7. Personal data and protection of privacy 7.1 To be able to proceed with the registration process of the User and any Companion(s), for the purpose of participating in the Event and based on these Conditions, some personal information of the User, of the Companions (if any), will be requested through the Web Page, as indicated in Clause 3.2. The User acknowledges that the personal data he/she provides for the purpose of the registration process for the Event will be collected and used for the purposes indicated in the PIRELLI Privacy Policy.

7.2 The User hereby declares and guarantees that the data provided during the registration process are correct and true.

7.3. For any other information relating to the processing of the personal data of the User, the Companions (if any), please refer to the PIRELLI Privacy Policy.

8. Security

8.1. Although PIRELLI has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, PIRELLI cannot guarantee that the information or data displayed by the User on the Site and/or the Web Page, will not be accessible or viewable by unauthorized third parties.

9. Applicable law and jurisdiction

9.1. These Conditions shall be governed by and construed in accordance with laws of England and Wales.

9.2. In case of any disputes arising between PIRELLI and the User the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.

1. Subject matter

1.1. These General Terms and Conditions (hereinafter "GTC") apply to the purchase of the packages "P ZEROTM Experience Package" (hereinafter "P ZEROTM Experience Package") or the gift voucher for the "P ZEROTM Experience Package" (hereinafter the “Gift Voucher”) via the website https://pzeroexperience.pirelli.com/en-de/circuits/redbullring (hereinafter "Website") by a "Consumer" or "Entrepreneur" within the meaning of the following section 1.2, which entitles the buyer and the Gift Voucher’s beneficiary (both as defined below) to take part in a track day on the circuit of the Nürburgring (hereinafter "Circuit") with their own car (the “Event”), subject to such car being on the list of approved vehicles published having the characteristics indicated on the Site (“Car(s)”).
Dates and relevant information available for the use of the P ZERO™ Experience Package and the Gift Voucher (as applicable) are published on the Website.

1.2. Each P ZEROTM Experience Package and the Gift Voucher are sold via the Website by Pirelli GmbH with its registered office at Lemböckgasse 47A, 1230 Wien, Austria, Vat No: ATU14205803 (hereinafter "PIRELLI").
The parties involved in the purchase of the P ZEROTM Experience Package and the Gift Voucher are PIRELLI as seller (hereinafter referred to as the "Seller") and those parties for whom the purchase of the P ZEROTM Experience Package does not form part of the operations of its company / business activities in accordance with § 13 of the German Civil Code (BGB) (hereinafter referred to as the "Consumer") or for which the purchase forms part of the operations of its company / business activities in accordance with § 14 BGB (hereinafter referred to as the "Entrepreneur") as buyer (Consumers and Entrepreneurs are individually referred to as the "Buyer" and collectively as the "Buyers"). The Seller and the Buyer shall, where applicable, be collectively referred to as the "Parties".

Pursuant to the Conditions, the people whose details are registered as the Buyer, the Additional Driver (if any) or the Voucher’s Beneficiary (if applicable), as defined below in section 2.5, during the purchase procedure of the P ZEROTM Experience Package and/or the Gift Voucher, are the people, who will be the only persons entitled to drive the Car at the Circuit.

1.3. Any contact by the Buyer in connection with and/or in relation to the purchase of the PZEROTM Experience Package, including, but not limited to, any notification, demand or enquiry regarding the purchase and/or delivery of the PZEROTM Experience Package, etc. shall be made to the addresses specified on the Website in accordance with the methods described therein or to the email address pzeroexperience.centraleurope@pirelli.com (hereinafter referred to as "Customer Service").

1.4 All purchases are subject to the GTC published on the Website at the time the Buyer places the order.

1.5. If one or more sales are made to an Entrepreneur, they are subject to these GTC whereby and notwithstanding the provisions of the same:
a) any protections that mirror or satisfy mandatory statutory provisions in favour of Consumers shall not apply;
b) in the event of a dispute between the Seller and an Entrepreneur, sections 13.2 - 13.4 of the GTC relating to disputes between the Seller and a consumer shall not apply.

1.6 By submitting the order, the Buyer agrees that the confirmation of the details of the order placed and these GTC will be sent by email to the email address provided when registering on the Website or during the purchase transaction.

1.7 Buyers must be at least 21 years of age and have sufficient legal capacity to purchase one or more P ZEROTM Experience Packages on the Website. The Buyer, who wants to purchase only the Gift Voucher on the Website can be 18 years of age or over but the Voucher’s Beneficiary must be aged 21 or over. In both cases, the Buyer of the P ZEROTM Experience Package or the Gift Voucher must have legal capacity.

1.8. The Buyer shall bear all costs incurred in connection with the Website via the Internet, including all telephone costs incurred by the Buyer from its service provider.

2. Characteristics of the P ZERO™ Experience Package and the Gift Voucher; important rules for accessing the Circuit

2.1. Each PZERO™ Experience Package and the Gift Voucher are sold by the Seller with the characteristics described on the Website and in accordance with the terms and conditions published on the Website at the time the Buyer places the order, to the exclusion of any other terms and conditions.

2.2. The Seller reserves the right to amend these GTC, in whole or in part, at any time and at its sole discretion, without notice to the users of the Website. All changes take effect on the day they are published on the Website and only apply to orders placed from this date.

2.3. The selling price and/or characteristics of the PZEROTM Experience Package and the Gift Voucher offered on the Website are subject to change without notice and therefore the Seller accepts no liability in the event of changes to the contents of the P ZERO™ Experience Package, Gift Voucher and/or the programme. Such changes only apply to orders placed thereafter. The Buyer is always recommended to check the final purchase price before placing the order in accordance with section 3 (see below).

2.4. The Website is accessible to users from all over the world; however, the P ZERO™ Experience Package offered on the Website can only be purchased by users who request the provision of the services provided for in the P ZERO™ Experience Package in Austria.

2.5. DDuring the purchase procedure of the P ZEROTM Experience Package, the Buyer will have the choice to select one (1) additional driver (the “Additional Driver”), or the option to purchase a Gift Voucher selecting the P ZERO™ Experience Package for a third party, natural person (hereinafter the "Voucher’s Beneficiary“).

2.6. Access to the Circuit after the purchase of the P ZEROTM Experience Package or a Gift Voucher is only granted to Buyers who
(i) are lawful owners or proprietors of the Cars;
(ii) are aged 21 or over;
(iii) have a valid driving license that has been issued for at least 36 (thirty six) months;
(iv) are not subject to a suspension or other sanctioning measures with respect to their driving license or driving a car.

No access to the Circuit itself will be granted to persons other than Buyers, the Additional Driver or the Voucher’s Beneficiary or vehicles other than the Car(s). Companions will be entitled to attend the Event, according to the P ZEROTM Experience regulations.

2.7. The Buyer/driver, Additional Driver and/or the Voucher’s Beneficiary(as applicable) is granted access to the Circuit under the condition that they have read and unconditionally accepted:
i. the Circuit Regulations, which can be viewed here;
ii. the P ZERO™ Experience Regulations, which can be viewed here;
iii. the Indemnity Documents that the Circuit and the Seller will ask them to sign, which can be viewed here.

3. Purchase of the P ZERO™ Experience Package and/or the Gift Voucher – conclusion of each individual purchase contract

3.1 Any order submitted to the Seller by the Buyer via the Website constitutes a contractual offer and is subject to these GTC, which form an integral part of the order and which the Buyer fully accepts without reservation by placing the order. Before proceeding with the purchase of the P ZEROTM Experience Package or a Gift Voucher by placing an order with the Seller, the Buyer must carefully read and fully accept the GTC and the documents referred to in section 2.7 online and either print a copy thereof by clicking on the "Print" function on his computer or save and retain a copy thereof for his own records. Companions who are not drivers can also fill in the documents on-site and sign them there. In this case, however, the Buyer must check the above rules in advance, so that the Buyer can ensure that the persons they may take on- site also meet the necessary requirements.

3.2. Acceptance of the Buyer's order (and the accompanying relevant payment as further detailed in Clause 7) shall be effected by the Seller sending an order confirmation (“Order Confirmation”) to the email address provided to the Seller by the Buyer prior to the confirmation of the purchase. The Order Confirmation shall include a link to the text of these GTC, the documents referred to in section 2.7, a summary of the order placed, including detailed price information, and

i. in case of a P ZERO™ Experience purchase, a description of the P ZERO™ Experience Package ordered together with a univocal alphanumeric code and details of the Buyer and the Additional Driver (if any), the day of the Event, the number and name of Companions (as defined in Clause 4.1), if any, and the model and license plate of the Car authorized to access the track (the e-mail is referred to as the “Access Pass”);
ii. in case of a Gift Voucher purchase, the day of the Event, the name of the Buyer, the name and e-mail address of the Voucher’s Beneficiary (if applicable), the number of Companions (if any). In this case, the email confirmation will also contain a univocal coupon code (the “Coupon Code”) and all the steps to be followed in order to receive the Access Pass. The Voucher’s Beneficiary will be requested to enter into an agreement with the Seller in which he/she will be subject to the provisions of Clause 2.6 and 2.7.

3.3. The Buyer's order, the Seller's Order Confirmation and the Conditions applicable to the relationship between the Parties, will be archived electronically by the Seller in its IT systems, and the Buyer may request copies by sending an e-mail to Customer Service.

4. Selection and purchase of the P ZERO™ Experience Package and the Gift Voucher

4.1 The P ZERO™ Experience Package and Gift Voucher offered on the Website can be purchased by the Buyer by selecting the P ZERO™ Experience Package and/or the Gift Voucher of interest and placing it in the virtual shopping cart. One (1) P ZERO™ Experience Package and/or one (1) Gift Voucher may be purchased per order. Every P ZERO™ Experience Package purchased must include the Buyer and optionally (at an additional cost as detailed on the Website) one (1) Additional Driver and up to three (3) companions (the latter hereinafter referred to as "Companions")) in accordance with the P ZERO™ Experience Regulations. In case the Buyer wishes to purchase a Gift Voucher, the Gift Voucher can optionally include (at an additional cost as detailed on the Site) up to three (3) Companions, in compliance with the P ZERO™ Experience regulations. Before the Buyer can place an order, he must pre-register on the Pirelli websites intended for this purpose and provide the personal data required therein. The user then clicks on "anmelden" (register) and receives an email in which he clicks on "jetzt Anmeldung bestätigen” (confirm registration now). Clicking on the button in the email takes the Buyer to the landing page https://pzeroexperience.pirelli.com/en-de/circuits/redbullring where he can select and purchase his P ZERO™ Experience Package.

4.2. The name of the Buyer, the Additional Driver (if any) and the Voucher’s Beneficiary cannot be changed after the purchase procedure and no other person will be permitted to drive the Car registered by the Buyer or by the Voucher’s Beneficiary, as applicable.

4.3. After having selected the P ZERO™ Experience Package or the Gift Voucher, to complete the purchase of the P ZERO™ Experience Package or the Gift Voucher (as applicable) in its basket, the Buyer will be invited to provide his/her personal data as well as the personal data of the Additional Driver and of the Companions (if any), or the personal data and e-mail of the Voucher’s Beneficiary and of the Companions (if any) in order to complete the order and enable the contract to be finalised. The Buyer will see a summary of the order to be processed, containing the information detailed in Clause 3.2., having read them carefully, the Buyer must then expressly approve these Conditions and the documents indicated in paragraphs Clauses 2.7, by checking the appropriate box (check-box) on the Site and finally the Buyer will be asked to confirm his order with the "PURCHASE" button and submit payment in accordance with Clause 7 below. The order will then be sent to the Seller and will produce the effects described in the above Clause 3.2.

5. Delivery and use of the P ZERO™ Experience Package

5.1. In order to use the P ZERO™ Experience Package or the Gift Voucer, as applicable, the Buyer or the Voucher’s Beneficiary must present the Access Pass at the entrance to the Circuit on the day of the Event and comply with sections 2.6 and 2.7 of these GTC.

5.2. Should the Buyer or the Voucher’s Beneficiary be absent on the day of the Event, the right to use the P ZERO™ Experience Package expires without the option of a refund.

Price

6.1. The price of the P ZERO™ Experience Package and the Gift Voucher correspond to the prices displayed on the Website at the time the Buyer places the order. Prices include value added tax, as applicable (currently 20%).

6.2. The prices of the P ZERO™ Experience Package and of the Gift Voucher do not include costs for accommodation and meals, travel to and from the Circuit, or other costs not expressly specified.

6.3. The Buyer shall pay the Seller the full price as stated in the order and confirmed in the Order Confirmation sent by the Seller to the Buyer by email. In the event of a discrepancy between the price stated in the order and the price stated in the order confirmation, the price stated in the order shall apply.

7. Payment

7.1 Payment of the price of the P ZERO™ Experience Package and/or the Gift Voucher purchased through the Website must be made at the same time the Seller sends the Order Confirmation to the Buyer. The Buyer expressly agrees that performance of the Contract by the Seller shall only commence after crediting the purchase price for the purchased P ZERO™ Experience Package and/or the Gift Voucher to the Seller's current account.

7.2. Payment must be made by credit card or PayPal and the Buyer will therefore be required to provide the relevant information through a protected connection. For accounting and administration purposes, the Seller reserves the right to check the personal information provided by the Buyer. The amount of the purchase will be debited when the Seller sends the Order Confirmation to the Buyer. The information provided by the Buyer at the time the order is transmitted will be used for invoicing.

7.3. During the payment process, the Buyer is forwarded to a protected website to the operator providing acquiring services to the Seller. The transmitted data is sent in protected mode by encrypting the information with a 128-bit or higher SSL (SecureSocketLayer) system. Not even the Seller can access this information.

7.4. The Seller shall immediately send the Buyer the tax receipt in electronic format for the purchase made or, on request, an electronic invoice to the email address provided by the Buyer.

8. Cancellation - refund conditions

8.1.PIRELLI reserves the right to cancel the Event for organisational, safety or weather related reasons, due to orders from authorities, or if the Circuit is no longer available and/or for reasons of force majeure (including an epidemic or pandemic). In this case, the Buyer is not entitled to a refund of the amount paid. This clause does not affect the provisions of section 8.3 and 8.4, which provides for a right of refund on cancellation as specified.

8.2 Should the Buyer or the Additional Driver or the Voucher’s Beneficiary be prevented from attending the Event due to orders from local or national authorities (e.g. bans or border closures), the Buyer is entitled to choose between a full refund or a voucher to take part in a P ZERO™ Experience that will be held in Europe during 2022. Any other refund is expressly excluded.

8.3. IIn the event that the Buyer or the Voucher’s Beneficiary (as applicable) wishes to cancel his taking part in the Event, the Buyer is entitled to a refund as follows:
Cancellation 30 days or more before the date of the Event: 100% refund
Cancellation between 14 and 29 days before the date of the Event: 50% refund
Cancellation 13 days or less before the date of the Event: no refund

8.4. Cancellation must be made by the Buyer (before a Voucher’s Beneficiary receives the Access Pass) or by the Voucher’s Beneficiary (after the Voucher’s Beneficiary receives the Access Pass) by sending an email to Customer Services.
If the Buyer is entitled to a refund, the Seller shall refund the corresponding amount without undue delay and in any case no later than 14 days after notification of the cancellation, with the exception of cases of delays that are not attributable to Seller. The Seller shall make such a refund using the same means of payment as the Buyer used to purchase the P ZEROTM Experience Package or the Gift Voucher.

9. Exclusion of the right of withdrawal – exclusion of liability

9.1. According to § 312g (2) lit. 9 BGB, the Buyer has no right of withdrawal/revocation.

9.2. The Seller has no liability for (i) non-receipt by the Buyer or by the Voucher’s Beneficiary of the documentation on the P ZERO™ Experience Package or the Gift Voucher acquired, or due to (ii) non - or partial - utilisation of the P ZERO™ Experience Package or of the Gift Voucher due to incorrect information provided by the Buyer (for example, incorrect e-mail address, incorrect specification of the model and/or licence plate of the vehicle or information regarding the Buyer and/or the Voucher’s Beneficiary) or (iii) due to cancellation of the event to which the P ZERO™ Experience Package acquired pertains for reasons not imputable to the Seller.

10. Intellectual property rights

10.1. The Buyer acknowledges that he is aware that Pirelli & C. S.p.A., Pirelli Tyre S.p.A or, as the case may be, their respective owners (collectively and individually, the "Owners") have exclusive rights of use over all trademarks, names and other marks, including, but not limited to, the "PIRELLI" word and figurative mark and logo trademark, the "P ZERO™" trademark, as well as any images, photos, written texts or graphics used on the Website or relating to the P ZERO™ Experience Package, without the Buyer having any rights in this regard from accessing the Website and/or purchasing the P ZERO™ Experience Package or Gift Voucher.

10.2. The Website's content may not be reproduced, transmitted, modified or used for any purpose, in whole or in part, by electronic or conventional means, without the prior express written consent of the Owners.

11. Buyer's personal data and privacy 11.1. In order to process the order and conclude the contract on the basis of these GTC, some of the Buyer's (and/or of the Additional Driver’s, of the Companions and/or of the Voucher’s Beneficiary’s, as applicable) personal data is requested via the Website, as specified in sections 4.3 and 7. The Buyer acknowledges that the personal data he has provided for the purpose of the purchase will be collected and used for the purposes stated in the Privacy Policy.

11.2. The Buyer represents and warrants that the data provided during the registration and purchase process is true and accurate.

11.3. Further information on how the Buyer's personal data is processed can be found in the Privacy Policy.

12. Safety

12.1 Although the Seller has taken measures to protect personal data from loss, falsification, handling and misuse by third parties, the Seller cannot guarantee that the information or data entered by the Buyer on the Website, even after the Buyer has authenticated access (login), will not be accessible or visible to unauthorised third parties due to the technical features and restrictions on the protection of electronic communication via the internet.

12.2. With regard to credit card and Paypal payments, the Seller uses technical systems to ensure the highest level of reliability, security, protection and confidentiality when transferring information over the internet.

13. Applicable law, arbitration and jurisdiction

13.1. Any purchase agreement concluded between the Seller and the Buyer on the basis of these GTC is subject to Austrian law, and, in particular for Consumers, in accordance with the Austrian consumer protection laws, in particular the provisions applicable to consumer contracts. Any rights which may be attributed to Consumers through mandatory statutory provisions are reserved.

13.2. The mandatory Austrian rules for electronic commerce apply.

13.3. The Consumer can access the European Online Dispute Resolution Platform (European ODR Platform) to resolve disputes between himself and the Seller. The European ODR Platform has been developed and is managed by the European Commission in accordance with Directive 2013/11/EU and Regulation EU 524/2013 to facilitate an independent, impartial, transparent, efficient, fast and equitable resolution of out-of-court disputes relating to contractual obligations arising from online purchase or service contracts between a Consumer established in the EU and a Entrepreneur established in the EU through the involvement of an ADR body ("Alternative Dispute Resolution") to be selected from an available list of the same. For more details on the European Union's ODR platform or to initiate an ADR procedure in relation to a purchase agreement concluded between the Seller and the Consumer on the ODR platform, please visit http://ec.europa.eu/odr. The Seller's electronic email address which would need to be provided on the EU ODR platform is pzeroexperience.centraleurope@pirelli.com.

13.4. In the event that the Consumer or Seller does not take part in any of the arbitration attempts referred to in the preceding sections 13.3 or such an attempt results in a negative outcome, the dispute shall fall within the jurisdiction of the court in whose jurisdiction the Consumer resides or at the discretion of the Consumer in whose jurisdiction the Seller has his registered office.

13.5. Disputes between the Seller and a Entrepreneur fall under the exclusive jurisdiction of the courts in Vienna.

13.6. This English translation is made only in order to facilitate the understanding of this Terms and Conditions. In the event of any discrepancy between the German version and this English translation, the German version shall always prevail.

1. Subject

1.1. These general terms and conditions (hereinafter the “Conditions”) shall apply to any natural person who (i) purchased a package named P ZERO™ Experience (hereinafter the "P ZERO™ Experience Package") from an entity other than PIRELLI (hereinafter the “Buyer from a Third Party”) or (ii) received a gift voucher (hereinafter the “Gift Voucher” and a “Voucher’s Beneficiary”). The Buyer from a Third Party and the Voucher’s Beneficiary will be jointly referred to as the “User(s)”. The User will receive an univocal code (hereinafter the "Coupon Code") for his/her registration, necessary to participate in the Event (as defined in Section 1.2 below).

1.2. Each P ZERO™ Experience Package or Gift Voucher will entitle the User, who will be registered by using the Coupon Code through the dedicated web page of the site https://pzeroexperience.pirelli.com/en-gb/ (hereinafter respectively the “Web Page” and the “Site”) to participate, at the Nürburgring (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”). The User must be the driver of the Car at the Circuit.

1.3. The Event is organized by Pirelli GmbH, with its registered office at Lemböckgasse 47a, 1230 Wien, Austria, value added tax ATU14205803 (hereinafter “PIRELLI”).

1.4 Any communication by the User, in connection with and/or in relation to the P ZERO™ Experience Package and/or to the Gift Voucher (as applicable), including during the registration process of the Coupon Code shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeroexperience.centraleurope@pirelli.com (hereinafter the "Customer Service").

1.5. The User shall be responsible for any costs incurred to connect to the Web Page and/or the Site via the internet, including any telephony costs incurred by the User with his/her service provider.

2. The P ZERO™ Experience Package and Gift Voucher features and important rules for the access to the Circuit.

2.1. The P ZERO™ Experiences Package and the Gift Voucher are provided by PIRELLI with the features described on the Site and in accordance with these Conditions.

2.2. PIRELLI reserves the right to amend the agenda of the Event at any moment in time and as its own discretion.

2.3. The possibility of accessing the Circuit will be allowed only to Users who:
(i) have completed the registration procedure on the Web Page using the Coupon Code, indicating any companions (the “Companions”) and/or the additional driver (“Additional Driver”), where applicable;
(ii) are legitimate owners/keepers of the Car(s);
(iii) are 21 of age or over and have a driving license in the course of validity, issued for at least 36 (thirty six) months and not subject to suspension or other sanctioning measures;
(iv) have unconditionally accepted and agreed to the Circuit regulations
(v) have accepted and agreed to the P ZERO™ Experience regulations (inclusive of the Covid-19 Safety and Hygiene Measures) which will be provided by PIRELLI and which can be read and downloaded here;
(vi) have unconditionally accepted and agreed to the indemnity documents that the Circuit and PIRELLI will ask them to sign. Click here to read and download the indemnity documents of the Circuit and of PIRELLI.
2.4. The access to the Circuit will not be allowed to people other than the Users, their registered Companions and the Additional Driver (if any and where applicable), nor to cars other than the Cars and always in compliance with the P ZERO™ Experience Regulations. No other person out of the User and the Additional Driver (if any) will be permitted to drive the Car

3. P ZERO™ Experience Package and Gift Voucher registration procedure

3.1 Before proceeding with the registration using the Coupon Code, the User must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions, as well as the list of Cars and the documents referenced under section 2.3 from (iv) to (vi) by checking the appropriate boxes (check-box) on the Web Page.

3.2. On the Web Page, the User will be invited to provide his/her personal data and the details of the Car he/she will drive during the Event, as well as personal data of the Companions and of the Additional Driver, if any and as applicable, in order to complete the registration process for the attendance to the Event.

3.3. The User’s registration is accepted by PIRELLI with the dispatch to them, at the email address each User provided to PIRELLI, during the registration process, of an email confirming that the registration has been successfully completed, which will contain a link to the text of these Conditions, the name of the natural person who owns the P ZERO™ Experience Package or the Gift Voucher (both coinciding with the User), the names of the Companions (if any) and the name of the Additional Driver, if any and if applicable, the day of the Event, the model and licence plate of the Car authorised to access the track and a description of the Event ("Access Pass"). The Access Pass, and the Conditions applicable to the relationship between the User and PIRELLI, will be archived electronically by PIRELLI in its IT systems, and the User may request copies by sending an email to Customer Service.

3.4 The User and the Additional Drive’s names (if any) cannot be changed after the receipt of the Access Pass.

4. Delivery and use of the P ZEROTM Experience Package and/or of the Gift Voucher

4.1 To be able to use the P ZERO™ Experience Package or the Gift Voucher, as applicable, the User must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clause 2.4 above.

4.2. The name of the Buyer, the Additional Driver (if any) and the Voucher’s Beneficiary cannot be changed after the purchase procedure and no other person will be permitted to drive the Car registered by the Buyer or by the Voucher’s Beneficiary, as applicable.

4.3. If the User is absent on the day of the Event, the right to use the P ZEROTM Experience Package or the Gift Voucher will be lost, without possibility of reimbursement.

5. Cancellation Communications

5.1. In the event that the User wishes to cancel his/her participation in the Event, the User has to send an e-mail to the Customer Service. Any refund, if applicable (depending on the timing of the cancellation communication) will be made by PIRELLI to the purchaser of the Gift Voucher or by the entity who has sold the P ZERO™ Experience Package to the Buyer from a Third Party.

6. Intellectual Property Rights

6.1. The User acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site/Web Page or relating to P ZERO™ Experience Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., PIRELLI or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the User in relation to the same as a result of access to the Site/Web Page and/or purchase of the P ZERO™ Experience Packages or Gift Vouchers.

6.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site/Web Page can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

7. Personal data and protection of privacy

7.1 To be able to proceed with the registration process of the User, Companions and Additional Driver, if any and as applicable, for the purpose of participating in the Event and based on these Conditions, some personal information of the User, of the Companions and of the Additional Driver if any and as applicable, will be requested through the Web Page, as indicated in Clause 3.2. The User acknowledges that the personal data he/she provides for the purpose of the registration process for the Event will be collected and used for the purposes indicated in the PIRELLI Privacy Policy.

7.2. The User hereby declares and guarantees that the data provided during the registration process are correct and true.

7.3. For any other information relating to the processing of the personal data of the User, the Companions (if any) and the Additional Driver (if any), please refer to the PIRELLI Privacy Policy.

8. Security

8.1. Although PIRELLI has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, PIRELLI cannot guarantee that the information or data displayed by the User on the Site and/or the Web Page, will not be accessible or viewable by unauthorized third parties.

9. Applicable law and jurisdiction

9.1. These Conditions shall be governed by and construed in accordance with Austrian Law.

9.2. In case of any disputes arising between PIRELLI and the User the same shall be deferred to the exclusive jurisdiction of the Courts of Wien, Austria.

9.3. This English translation is made only in order to facilitate the understanding of these Conditions. In the event of any discrepancy between the German version and this English translation, the German version shall always prevail.