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1. Subject

1.1 These general terms and conditions of sale (hereinafter the “Conditions”) shall apply to the purchase, by users falling within the definition of “Consumers” and of “Professionals” (as defined in clause 1.2 below), through the website pzeroexperience.pirelli.com/en-gb/circuits/silverstone (hereinafter the “Site”) of the package named “P ZERO™ Experience” (hereinafter the "PZE Package" or the "PZE Packages") or a gift voucher for the PZE Package (“Gift Voucher”) which will entitle the Buyer (as defined in clause 1.2 below) and the Voucher Beneficiary (defined in clause 2.5 below) to participate, at the Silverstone Circuit (hereinafter the "Circuit") in a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”).

The dates available for the Event and the descriptions of the PZE Package are published on the Site.

1.2 The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter, the "Seller").

The parties involved in the purchase of PZE Packages or Gift Vouchers (as applicable) via the Site shall be the Seller and the party who purchases the PZE Packages or Gift Vouchers (as applicable) either: (i) for reasons other than in relation to the profession, business, trade or craft conducted by that party or that of another party (hereinafter the "Consumer"); or (ii) in relation to the profession, business, trade or craft conducted by that party, (hereinafter the "Professional"); as the buyers (the Consumer and the Professional shall individually be referred to as the “Buyer” and jointly as the “Buyers”). The Seller and the Buyer, as the case may be, shall be referred to jointly as the "Parties".

During the purchasing procedure of the PZE Package or the Gift Voucher (as applicable) the Buyer will be required to enter the details of the person(s) who are to drive the Car at the Circuit. (“Driver”)

1.3 Any communication by the Buyer, in connection with and/or in relation to the purchase of a PZE Package or Gift Voucher (as applicable), including, but not limited to any notifications, claims or requests concerning the purchase and/or delivery of the PZE Package or Gift Voucher (as applicable), shall be made to the Seller at the addresses and in accordance with the methods indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.4. All purchases are regulated by the Conditions, as published on the Site at the time the order is submitted by the Buyer.

1.5. If one or more sales are made to a Professional, the Conditions shall apply but, notwithstanding the provisions of the same:
the Professional will not be recognised by any other protections provided herein in favour of Consumers, which reflect or comply with mandatory provisions of law;
b) for disputes between the Seller and a Professional, clause 12.4 of the Conditions, referring to disputes between the Seller and a Consumer shall not apply.

1.6. Buyers must be aged 18 or over in order to make purchases of PZE Packages or Gift Vouchers on the Site and to access the Circuit and participate in such events.

1.7. The Buyer shall be responsible for any costs incurred to connect to the Site via the internet, including any telephony costs incurred by the Buyer with their service provider.

2. Features and important rules for the access to the Circuit

2.1. The PZEs Packages and Gift Vouchers are sold by the Seller with the features and in accordance with the Conditions published on the Site at the time the order is sent by the Buyer, with the exclusion of any other terms or conditions.

2.2. The Seller reserves the right to amend all or part of the Conditions, at any moment in time, and at its own discretion without giving any notice to users of the Site. Any amendments made shall come into force from the date on which they are published on the Site and will only apply to orders placed from that date onwards.

2.3. Sale prices, the PZE Packages and Gift Vouchers sold on the Site and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package, Gift Voucher and/or program variations. Such changes shall only apply to orders placed after the date of such changes being implemented. In any case, the Buyer is advised to check the final purchase price before submitting their order, pursuant to clause 3 below.

2.4. Users from all over the world may access the Site; however, the PZE Package and Gift Vouchers available on the Site should only be purchased by users who wish to participate in such event in the UK at the Circuit. During the purchasing procedure, the Buyer will have the option to purchase a Gift Voucher for a third party, natural person (“Voucher Beneficiary”).

2.5 Access to the Circuit, following the purchase of a PZE Package or Gift Voucher, will only be allowed to the Buyer or Voucher Beneficiary (as applicable): (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles. A Companion will be entitled to attend the Event in accordance with the PZE Regulations (defined in clause 2.6(ii) below).

2.6 Access to the Circuit by each Buyer or Voucher Beneficiary is subject to:
(i) the unconditional acceptance and agreement by the Buyer or Voucher Beneficiary (as applicable) of the indemnity documents that the Seller and the car manufacturers will ask the Buyer or Voucher Beneficiary (as applicable) to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations), which can be seen here (“PZE Regulations”). 3. Conclusion of each individual purchase contract

3.1. Each order submitted by the Buyer to the Seller via the Site has the value of a contractual proposal and is subject to the Conditions which form an integral part of the order and which the Buyer, by placing the order, fully accepts without any reservation. Before proceeding with the purchase of the PZE Package or Gift Voucher by placing an order with the Seller, the Buyer must carefully read and fully accept (and print and/or save copies, for their records of) the Conditions together with the documents detailed in clause 2.6.

3.2. A contract is formed when the Buyer's order (accompanied by the relevant payment as further detailed in clause 7) is accepted by the Seller by sending to the Buyer (at the e-mail address provided by the Buyer during the purchase procedure) an e-mail confirming that the order has been accepted ("Order Confirmation"). This email confirmation will contain a link to the text of the Conditions, a summary of the order placed (including detailed price information and date), and a description of the PZE Package ordered together with a pdf attachment containing the unique alphanumeric code and details of the Driver, the name of the Buyer’s accompanying person (if any), and the model and licence plate of the Car participating at the Circuit (hereinafter, the “Pass”). Voucher Beneficiaries will be subject to the provisions of clause 2.5 and 2.6 of the Conditions and may be required to enter into an agreement with the Seller in respect thereof.

3.3. The Buyer's order, the Order Confirmation and the Conditions applicable to the relationship between the Parties, will be archived electronically by the Seller in its IT systems, and the Buyer may request copies by sending an e-mail to Customer Service.

4. Selection and purchasing procedure

4.1. The PZE Packages and Gift Vouchers presented on the Site can be purchased by the Buyer's selecting the PZE Package or Gift Voucher of interest and placing it in the virtual purchase basket. One (1) PZE Package and/or one (1) Gift Voucher may be purchased with each order. Each PZE Package purchased must include the Buyer and optionally, one additional accompanying person (at an additional cost as detailed on the Site). For each Gift Voucher purchase, the Buyer can optionally include up to one (1) Companion, in compliance with the PZE Regulations. The name of the Buyer or Voucher Beneficiary (as applicable) cannot be changed after the purchase and no other persons will be permitted to drive the Car at the Circuit.

4.2 After having selected the PZE Package or Gift Voucher the Buyer will be invited to provide his/her personal data or that of the Voucher Beneficiary (as applicable) and any Companion in order to complete the order and purchase of the PZE Package or Gift Voucher in their basket and enable the contract to be finalised. The Buyer will see a summary of the order to be processed, containing the information detailed in clause 3.2 above. Having read them carefully, the Buyer must then expressly approve the Conditions and the documents referenced under clause 2.6, by checking the appropriate boxes (check-box) on the Site and finally, the Buyer will be asked to confirm his/her order with the "PURCHASE" button and submit payment in accordance with clause 7 below. The order will then be sent to the Seller and an Order Confirmation issued, as detailed in clause 3.2 above.

5. Delivery and use of the PZE Package and/or Gift Voucher

5.1 To be able to use the PZE Package or Gift Voucher, the Buyer or Voucher Beneficiary (as applicable) must show the Pass (as defined in clause 3.2 above) at the entry to the Circuit on the day of the Event, and comply with the provisions of clauses 2.5 and 2.6 above.

5.2 If the Buyer or Voucher Beneficiary (as applicable) is absent on the day of the Event, the right to use the PZE Package or Gift Voucher (as applicable) will be lost, without the possibility of reimbursement.

6. Prices

6.1. The price of a PZE Package and Gift Voucher is as indicated on the Site at the time the Buyer sends the order. Prices include VAT.

6.2. For the avoidance of doubt, the prices on the Site do not include the costs of any accommodation, travel to and/or from the Circuit, or any costs not expressly specified.

7. Payments

7.1. Payment of the price of the PZE Package and/or Gift Voucher purchased through the Site will be taken by the Seller at the same time the Seller sends the Order Confirmation to the Buyer. The Buyer expressly accepts that execution of the contract by the Seller will only start after the price of the PZE Package or Gift Voucher purchased is credited to the current account of the Seller.

7.2. Payment must be made by credit or debit card or by Paypal, and the Buyer will therefore be required to provide the relevant information through a protected connection. For accounting and administration purposes, the Seller reserves the right to check the personal information provided by the Buyer. The amount of the purchase will be debited when the Seller sends the Order Confirmation to the Buyer. The information provided by the Buyer at the time the order is transmitted will be used for invoicing.

7.3. During the payment procedure, the Buyer will be transferred on a protected site to the operator that provides acquiring services for the Seller. The data transmitted will be sent in protected mode, by encrypting the information with a 128 bit or higher SSL (SecureSocketLayer) system. The Seller cannot access this information.

7.4. The Seller will promptly transmit to the Buyer, in electronic format to the e-mail address provided by the Buyer, the VAT receipt for the purchase made.

8. Cancellation - Refund

8.1. The Seller will not be liable to the Buyer for failure to perform any of its obligations to the extent that the failure is caused by a force majeure event (meaning any cause beyond the Seller’s reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments or any epidemic or pandemic). In the event of imposition of governmental restrictions (for example reference mobility or the ability to hold such events), the Seller shall offer an alternative date (if possible) or provide a full refund to the Buyer, at the Buyer’s discretion. This clause does not affect the terms of clause 8.2 below, specifically providing for a right of refund in any other circumstances. 

8.2. In the event that the Buyer wishes to cancel his/her participation in the PZE Package or a purchased Gift Voucher, the Buyer’s entitlement to any refund will be as follows:
- cancellation 30 days or more prior to the date of the PZE Package: 100% refund
- cancellation between 14 to 29 days prior to the date of the PZE Package: 50% refund
- cancellation of 13 days or less prior to the date of the PZE Package: no refund

8.3 Any cancellations must be communicated to the Seller by sending an e-mail to Customer Service. In case the Buyer is entitled to a refund, the Seller shall refund the relevant amount without undue delay. The Seller will make such refund using the same means of payment (credit/debit card or Paypal) used by the Buyer for purchase of the PZE Package or Gift Voucher (as applicable). The Buyer will receive, within 7 days from his/her communication of cancellation, an email from Seller informing that the authorisation to the refund has been transmitted to the payment circuit used by the Buyer for the purchase. The effective time of refund will depend on such payment circuit and no responsibility will be attributable to the Seller for the effective time refund.

8.4. The Seller shall not be liable for occasions where the Buyer or Voucher Beneficiary is unable to access the Circuit due to: (i) non-receipt of the order documentation containing the requested information; or (ii) incorrect information provided by the Buyer (for example, incorrect e-mail address, incorrect specification of the model and/or licence plate of the Car to be used on the Circuit or incorrect information regarding the Buyer or Voucher Beneficiary).

9. Intellectual Property Rights

9.1. The Buyer acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site or relating to PZE Packages or Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., Pirelli Tyre S.p.A. or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the Buyer in relation to the same as a result of access to the Site and/or purchase of the PZE Packages or Gift Vouchers.

9.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

10. Personal data of the Buyer and protection of privacy

10.1. To be able to proceed to process the order and conclude the contract based on the Conditions, some personal information of the Buyer and/or the Voucher Beneficiary (as applicable) will be requested through the Site, as indicated in clauses 7 and 8. The Buyer acknowledges that the personal data he/she provides for the purpose of the purchase will be collected and used for the purposes indicated in the Seller's Privacy Policy. The Buyer acknowledges that the Seller's Privacy Policy regarding the processing of personal data for the purposes of the PZE Packages or Gift Vouchers can be accessed through the Site.

10.2. The Buyer declares and guarantees that the data provided during the purchasing process are correct and true.

11. Security

11.1. Although the Seller has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, the Seller cannot guarantee that the information or data input by the Buyer on the Site, even after the Buyer has authenticated access (login), will not be accessible or viewable by unauthorized third parties.

11.2. With regard to card and Paypal payments, the Seller adopts technological systems to guarantee the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.

12. Applicable law, conciliation and jurisdiction

1. Each purchasing contract entered into between the Seller and the Buyer pursuant to the Conditions shall be governed by and construed in accordance with English Law and, in particular, for Consumers, in accordance with the Consumer Contract Regulation 2013, the Consumer Rights Act 2015 and, also for the Professionals, in accordance with the Supply of Goods and Services Act 1982. In any case, the rights attributed to the Consumers by mandatory provisions of laws, when applicable, are reserved.

2. In case of any queries or complaints regarding a purchase, please contact the Seller using the Customer Service contact details, quoting any order reference numbers.

3. If any dispute arises, the Seller shall use its reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to the Buyer.

4. As an alternative to the conciliation attempt referred to in the preceding clauses, the Consumer, in order to resolve any dispute arising between the latter and the Seller, may also access the European Online Dispute Resolution platform (the European ODR Platform). The European ODR Platform has been developed and is managed by the European Commission, in accordance with Directive no. 2013/11/EU and Regulation EU no. 524/2013, in order to facilitate an independent, impartial, transparent, efficient, rapid and just resolution of out-of-court disputes relating to contractual obligations arising out of online sale or service contracts between a consumer residing in the European Union and a professional established within the EU, through the intervention of an ADR (“Alternative Dispute Resolution”) body, to be selected from a list available thereof. For more details on the European Union ODR Platform or to start, through the latter, an ADR procedure relating to a purchasing contract entered into between the Seller and the Consumer please visit http://ec.europa.eu/odr. The Seller's electronic email address to be provided in the EU ODR Platform is the following: pzeuk@pirelli.com

5. In the event that the Consumer or the Seller does not adhere to one of the conciliation attempts referred to in clauses 12.3 or 12.4 above, or such attempt has a negative outcome, the dispute shall be deferred to the jurisdiction of the Courts of England or Wales.

6. In case of disputes arising between the Seller and a Professional, the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.

1. Subject

1.1. These general terms and conditions of sale (hereinafter the “Conditions”) shall apply to the purchase, by users falling within the definition of “Consumers” and of “Professionals”, pursuant to the following Clause 1.2, through the website https://pzeroexperience.pirelli.com/en-it/circuiti/mugello (hereinafter the “Site”) of the package named “P ZERO™ Experience” or the gift voucher for the P ZERO™ Experience (hereinafter respectively the "P ZERO™ Experience Package" and the "Gift Voucher”) which will entitle the Buyer and the Voucher’s Beneficiary (as defined in Clause 2.5 below) to participate, at the Mugello Circuit (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”).

The dates available for the use of the PZEROTM Experience Package and the Gift Voucher (as applicable) and their descriptions are published on the Site.

1.2. The P ZERO™ Experience Package and the Gift Voucher are sold by Pirelli Tyre S.p.A, a joint stock company with a sole shareholder - management and coordination of Pirelli & C. S.p.A., with registered office in Viale Piero e Alberto Pirelli, 25 – 20126 Milan (Italy), Tax Code, VAT No. and Milan, Monza Brianza and Lodi Business Registry Enrolment No. 07211330159, R.E.A of Milan 1147607, (hereinafter the "Seller").

The parties involved in the purchase of the P ZERO™ Experience Package and the Gift Voucher (as applicable) via the Site shall be the Seller and the party who purchases the P ZERO™ Experience Package for reasons other than in relation to the profession, business, trade or craft conducted by that party or that of another party (hereinafter the "Consumer"), or in relation to the profession, business, trade or craft conducted by that party (hereinafter the "Professional") as the buyers (the Consumer and the Professional shall individually be referred to as the “Buyer” and jointly as the “Buyers”). The Seller and the Buyer, as the case may be, shall be referred to jointly as the "Parties". Pursuant to the Conditions, the people whose details are registered as the Buyer, the Additional Driver (if any) or the Voucher’s Beneficiary (if applicable) during the purchase procedure of the P ZERO™ Experience Package and/or the Gift Voucher, are the people who will be the only one(s) to be entitled to drive the Car at the Circuit.

1.3. Any communication by the Buyer, in connection with and/or in relation to the purchase of the P ZERO™ Experience Package and/or the Gift Voucher (as applicable), including, but not limited to any notifications, claims or requests concerning the purchase of the P ZERO™ Experience Package and/or the Gift Voucher (as applicable), shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeroexperienceitalia@pirelli.com (hereinafter the "Customer Service").

1.4. All purchases are regulated by the Conditions published on the Site at the time the order is submitted by the Buyer.

1.5. If one or more sales are made to a Professional, the Conditions shall apply but, notwithstanding the provisions of the same: a) the Professional will not be recognized any other protections provided herein, in favor of the Consumer, which reflect or comply with mandatory provisions of law;
b) for disputes between the Seller and a Professional, Articles 13.2 – 13.4 of the Conditions, referring to disputes between the Seller and a Consumer shall not apply.
1.6. When the purchase order is transmitted, the Buyer accepts that confirmation of the information on the order made, and on these Conditions, sent to them via e-mail to the address they provided during registration on the Site, or during the purchase process.

1.7. Buyers must be aged 21 or over in order to make purchases of the P ZEROTM Experience Package on the Site. Differently, the Buyer who wants to purchase only the Gift Voucher on the Site can be 18 years of age or over but the Voucher’s Beneficiary must be aged 21 or over. In both cases, the Buyer of the P ZEROTM Experience Package or the Gift Voucher must have legal capacity.

1.8. The Buyer shall be responsible for any costs incurred to connect to the Site via the internet, including any telephony costs incurred by the Buyer with their service provider.

2. The P ZERO™ Experience Package and Gift Voucher features and important rules for the access to the Circuit.

2.1. The P ZERO™ Experiences Package and the Gift Voucher are sold by the Seller with the features and in accordance with the Conditions published on the Site, at the time the order is sent by the Buyer, with the exclusion of any other terms or conditions.

2.2. The Seller reserves the right to amend all or part of these Conditions, at any moment in time, and as its own discretion without giving any notice to users of the Site. Any amendments shall come into force from the date on which they are published on the Site, and will only apply to orders placed from that date onwards.

2.3. Sales prices, the P ZERO™ Experience Package and Gift Voucher sold on the Site and/or the characteristics of the same, are subject to change without notice and, therefore, the Seller does not assume any responsibility in the event of changes in the contents of the P ZERO™ Experience Package, Gift Voucher and/or program variations. Such changes only apply to orders placed after the date of such changes be implemented. In any case, the Buyer is advised to check the final purchase price, before submitting the order, pursuant to Clause 3 below.

2.4. Users from all over the world may access this Site; however, the P ZERO™ Experience Package and the Gift Voucher, available on the Site, should only be purchased by users who request their execution in Italy.

2.5. During the purchase procedure of the P ZERO™ Experience Package, the Buyer will have the choice to select one (1) additional driver (the “Additional Driver”), or the option to purchase a Gift Voucher selecting the P ZEROTM Experience Package for a third party, natural person (hereinafter the "Voucher’s Beneficiary“). 2.6. Access to the Circuit, following the purchase of a P ZERO™ Experience Package or a Gift Voucher (as applicable), will be allowed to Buyer, Additional Driver and Voucher’s Beneficiary (as applicable) who:
(i) are legitimate owners/keepers of the Car(s) and
(ii) are aged 21 or over and have a driving license in the course of validity, issued for at least 36 (thirty six) months and not subject to suspension or other sanctioning measures. Access to the Circuit will not be allowed to people other than the Buyer, the Additional Driver or the Voucher’s Beneficiary (as applicable) nor to car(s) other than the Car(s).

Companions will be entitled to attend the Event, according to the P ZERO™ Experience regulations.

2.7. Access to the Circuit by each Buyer, Additional Driver or Voucher’s Beneficiary (as applicable) is subject to:
(i) the unconditional acceptance and agreement by the Buyer, the Additional Driver or the Voucher’s Beneficiary (as applicable) of the Circuit regulations;

(ii) the acceptance and agreement by the Buyer, the Additional Driver or the Voucher’s Beneficiary (as applicable) of the P ZERO™ Experience regulations (inclusive of the Covid-19 Safety and Hygiene Measures) which will be provided by the Seller and which can be read and downloaded here;

(iii) the unconditional acceptance and agreement by the Buyer, the Additional Driver or the Voucher’s Beneficiary (as applicable) of the indemnity documents that the Circuit and the Seller will ask them to sign. Click here to read and download the indemnity documents of the Circuit and the Seller.

3. P ZERO™ Experience Package and Gift Voucher purchase procedure – Conclusion of each individual purchase contract.

3.1. Each order submitted by the Buyer to the Seller via the Site has the value of a contractual proposal and is subject to these Conditions which form an integral part of the purchase order and which the Buyer, by placing the order, fully accepts without any reservation. Before proceeding with the purchase of the P ZERO™ Experience Package or a Gift Voucher by placing an order with the Seller, the Buyer must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions together with the documents detailed in Clause 2.7 above.

3.2. A contract is formed when the Buyer's order (accompanied by the relevant payment as further detailed in Clause 7) is accepted by the Seller by sending to them (at the e-mail address provided by the Buyer during the purchase procedure) an e-mail confirming that the order has been accepted (the “Order Confirmation”). This email confirmation will contain a link to the text of these Conditions and to the documents to be signed before accessing the Circuit, a summary of the order placed, including detailed price information and:

(i) in case of a P ZERO™ Experience purchase, a description of the P ZERO™ Experience Package ordered together with a univocal alphanumeric code and details of the Buyer and the Additional Driver (if any), the day of the Event, the number and name of Companions (as defined in Clause 4.1), if any, and the model and licence plate of the Car authorised to access the track (the e-mail is referred to as the “Access Pass”);

(ii) in case of a Gift Voucher purchase, the day of the Event, the name of the Buyer, the name and e-mail address of the Voucher’s Beneficiary (if applicable), the number of Companions (if any). In this case, the email confirmation will also contain a univocal coupon code (the “Coupon Code”) and all the steps to be followed in order to receive the Access Pass. The Voucher’s Beneficiary will be requested to enter into an agreement with the Seller in which he/she will be subject to the provisions of Clause 2.6 and 2.7.

3.3. The Buyer's order, the Order Confirmation and the Conditions applicable to the relationship between the Parties, will be archived electronically by the Seller in its IT systems, and the Buyer may request copies by sending an e-mail to Customer Service.

4. Selection procedure and purchasing of the P ZERO™ Experience Package and Gift Voucher

4.1. The P ZERO™ Experience Package and the Gift Voucher presented on the Site may be purchased by the Buyer's selecting the P ZERO™ Experience Package and/or the Gift Voucher (as applicable) of interest and placing it in the virtual purchase basket. One (1) P ZERO™ Experience Package and/or one (1) Gift Voucher may be purchased with each order. Each P ZERO™ Experience Package purchased must include the Buyer, and, optionally (at an additional cost as detailed on the Site) one (1) Additional Driver and up to three (3) accompanying persons (hereinafter the "Companions"), in compliance with the P ZERO™ Experience regulations. In case the Buyer wishes to purchase a Gift Voucher, the Gift Voucher can optionally include (at an additional cost as detailed on the Site) up to three (3) Companions, in compliance with the P ZERO™ Experience regulations.

4.2. The name of the Buyer, the Additional Driver (if any) and the Voucher’s Beneficiary cannot be changed after the purchase procedure and no other person will be permitted to drive the Car registered by the Buyer or by the Voucher’s Beneficiary, as applicable.

4.3. After having selected the P ZERO™ Experience Package or the Gift Voucher, to complete the purchase of the P ZEROTM Experience Package or the Gift Voucher (as applicable) in its basket, the Buyer will be invited to provide his/her personal data as well as the personal data of the Additional Driver and of the Companions (if any), or the personal data and e-mail of the Voucher’s Beneficiary and of the Companions (if any), in order to complete the order and enable the contract to be finalised.

The Buyer will see a summary of the order to be processed, containing the information detailed in Clause 3.2. Having read them carefully, the Buyer must then expressly approve these Conditions and the specific clauses (including the documents indicated in Clauses 2.6 and 2.7), by checking the appropriate box (check-box) on the Site and finally the Buyer will be asked to confirm his/her order with the "PURCHASE" button and submit payment in accordance with Clause 7 below. The order will then be sent to the Seller and will produce the effects described in the above Clause 3.2.

5. Delivery and use of the P ZERO™ Experience Package and/or of the Gift Voucher

5.1. To be able to use the P ZERO™ Experience Package or the Gift Voucher, as applicable, the Buyer or the Voucher’s Beneficiary (as applicable) must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clauses 2.6 and 27 above. 5.2. If the Buyer or the Voucher’s Beneficiary (as applicable) are absent on the day of the Event, the right to use the P ZERO™ Experience Package will be lost, without possibility of reimbursement. 6. Prices

6.1. The prices of the P ZERO™ Experience Package and of the Gift Voucher are indicated on the Site at the time the Buyer sends the order. Prices include VAT (at 22%).

6.2. The prices of the P ZERO™ Experience Package and of the Gift Voucher do not include the costs of board and lodging, travel to and from the Circuit, or any costs not expressly specified.

6.3. The Buyer must pay the Seller the total price, as stated in the order and in the order confirmation sent by e-mail from the Seller to the Buyer.

7. Payments

7.1. Payment of the price of the P ZERO™ Experience Package and of the Gift Voucher purchased through the Site must be made at the same time the Seller sends the Order Confirmation to the Buyer. The Buyer expressly accepts that execution of the contract by the Seller will only start after the price of the P ZERO™ Experience Package or the Gift Voucher purchased, as applicable, is credited to the current account of the Seller.

7.2. Payment must be made by credit card or PayPal and the Buyer will therefore be required to provide the relevant information through a protected connection. For accounting and administration purposes, the Seller reserves the right to check the personal information provided by the Buyer. The amount of the purchase will be debited when the Seller sends the Order Confirmation to the Buyer. The information provided by the Buyer at the time the order is transmitted will be used for invoicing.

7.3. During the payment procedure, the Buyer will be transferred on a protected site to the operator that provides acquiring services for the Seller. The data transmitted will be sent in protected mode, by encrypting the information with a 128-bit or higher SSL (SecureSocketLayer) system. Not even the Seller can access this information.

7.4. The Seller will promptly transmit to the Buyer, in electronic format to the e-mail address provided by the latter, the tax receipt for the purchase made, or an electronic invoice, if requested.

8. Cancellation – Conditions for refund
8.1. Should the Event be cancelled due to force majeure (including any epidemic or pandemic) or organisational, safety, weather-related reasons, orders issued by authorities and/or any unavailability of the Circuit, the Buyer will not be entitled to any refund.

This clause does not affect the terms of Clause 8.3 herebelow, specifically providing for a right of refund. 

8.2 Should the Buyer or the Additional Driver or the Voucher’s Beneficary (as applicable) be prevented from participating to the Event due to order(s) issued by local or national authorities (by way of example bans or border closures), the Buyer will be entitled to choose between a full refund or a voucher to be used in one of any P ZERO™ events taking place in Europe by the end of 2022. Any other reimbursement is expressly excluded.

8.3. In the event that the Buyer or the Voucher’s Beneficiary (as applicable) wishes to cancel his/her participation in the Event, the Buyer’s entitlement to any refund will be as follows:

- cancellation 30 days or more prior to the date of the Event: 100% refund
- cancellation between 14 to 29 days prior to the date of the Event: 50% refund
- cancellation of 13 days or less prior to the date of the Event: no refund.

8.4. Cancellation has to be made by the Buyer (before the Voucher’s Beneficiary receives the Access Pass) or by the Voucher’s Beneficiary (after the Voucher’s Beneficiary receives the Access Pass) by sending an e-mail to the Customer Service. In case the Buyer is entitled to a refund, the Seller shall refund the relevant amount without undue delay and in any event no later than 14 days from the communication of cancellation, exception made for delays not attributable to the Seller. The Seller will make such refunds using the same means of payment used by the Buyer to purchase the P ZERO™ Experience Package or the Gift Voucher.

9. Exclusion of the withdrawal right – Exclusion of liability

9.1. The Buyer may not exercise the right of withdrawal pursuant to the combined provisions of article 49, subsection m), and article 59, subsection n), of legislative decree 206/2005 (hereinafter, the "Consumer Code").

9.2. The Seller has no liability for (i) non-receipt by the Buyer or by the Voucher’s Beneficiary of the documentation on the P ZERO™ Experience Package or the Gift Voucher acquired, or due to (ii) non - or partial - utilisation of the P ZERO™ Experience Package or of the Gift Voucher due to incorrect information provided by the Buyer (for example, incorrect e-mail address, incorrect specification of the model and/or licence plate of the vehicle or information regarding the Buyer and/or the Voucher’s Beneficiary) or (iii) due to cancellation of the event to which the P ZEROTM Experience Package acquired pertains for reasons not imputable to the Seller.

10. Intellectual Property Rights

10.1. The Buyer acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site or relating to P ZERO™ Experience Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., of the Seller . or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the Buyer in relation to the same as a result of access to the Site and/or purchase of the P ZERO™ Experience Packages or Gift Vouchers.

10.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

11. Personal data and protection of privacy

11.1. To be able to proceed to process the order and the conclude the contract based on these Conditions, some personal information of the Buyer, of the Additional Driver, of the Companions and of the Voucher’s Beneficiary, as applicable, will be requested through the Site, as indicated in Clauses 4.3 and 7. The Buyer acknowledges that the personal data he/she themselves provides for the purpose of the purchase will be collected and used for the uses indicated in the Seller's Privacy Policy.

11.2. The Buyer declares and guarantees that the data provided during the purchasing process are correct and true. 11.3. For any other information relating to the processing of the personal data of the Buyer and the Companions, please refer to the Privacy Policy. 12. Security

12.1. Although the Seller has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, the Seller cannot guarantee that the information or data displayed by the Buyer on the Site, even after the Buyer has authenticated access (login), will not be accessible or viewable by unauthorized third parties.

12.2. With regard to credit card and Paypal payments, the Seller adopts technological systems to guarantee the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.

13. Applicable law, conciliation and jurisdiction

13.1. Each purchasing contract entered into between the Seller and the Buyer pursuant to these Conditions shall be governed by and construed in accordance with Italian Law and, in particular, for Consumers, in accordance with Italian Legislative Decree 6 September 2005 no. 2016 (the Italian Consumer Code), with specific reference to the provisions related to distance contracts and, also for the Professionals, in accordance with Italian Legislative Decree 9 April 2003 no. 70 regarding some aspects of the electronic commerce. In any case, the rights eventually attributed to the Consumers by mandatory provisions of laws, when applicable, are reserved.

13.2. In case of any disputes arising between the Seller and a Consumer, the Seller guarantees its participations to a friendly conciliation attempt which each Consumer may promote before “RisolviOnline”, an independent and institutional service provided by the Chamber of Arbitration of the Milan Chamber of Commerce, which consents to achieve a satisfactory agreement, with the help of a neutral and competent conciliator, in a friendly and safe manner on the web. For further information concerning the “RisolviOnline” regulation or in order to send a conciliation request, please visit www.risolvionline.com.

13.3. As an alternative to the conciliation attempt referred to in the preceding Clause 12.2, the Consumer, in order to resolve any dispute arising between the latter and the Seller, might also access the European Online Dispute Resolution platform (the European ODR Platform). The European ODR Platform has been developed and is managed by the European Commission, in accordance with Directive no. 2013/11/EU and Regulation EU no. 524/2013, in order to facilitate an independent, impartial, transparent, efficient, rapid and just resolution of out-of-court disputes relating to contractual obligations arising out of online sale or service contracts between a consumer residing in the European Union and a professional established within the EU, through the intervention of an ADR (“Alternative Dispute Resolution”) body, to be selected from a list available thereof. For more details on the European Union ODR Platform or to start, through the latter, an ADR procedure relating to a purchasing contract entered into between the Seller and the Consumer please visit http://ec.europa.eu/odr. The Seller's electronic email address to be provided in the EU ODR Platform is the following: pirellityre.pecri@pec.pirelli.it.

13.4. In the event that the Consumer or the Seller does not adhere to one of the conciliation attempts referred to in clauses 12.2 or 12.3 above or such attempt has a negative outcome, the dispute shall be deferred to the jurisdiction of the Court where the Consumer has his or her residence or domicile.

13.5. In case of disputes arising between the Seller and a Professional, the same shall be deferred to the exclusive jurisdiction of the Courts of Milan.

13.6. This English translation is made only in order to facilitate the understanding of this Terms and Conditions. In the event of any discrepancy between the Italian version and this English translation, the Italian version shall always prevail.

1. Subject

1.1 These general terms and conditions (hereinafter the “Conditions”) shall apply to any natural person who (i) purchased a package named P ZERO™ Experience (hereinafter the "PZE Package") from an entity other than PIRELLI (hereinafter the “Buyer from a Third Party”) or (ii) received a gift voucher (hereinafter the “Gift Voucher” and a “Voucher’s Beneficiary”). The Buyer from a Third Party and the Voucher’s Beneficiary will be jointly referred to as the “User(s)”. The User will have received an univocal code (hereinafter the "Coupon Code") for his/her registration, necessary to participate in the Event (as defined in Section 1.2 below).

1.2. Each PZE Package or Gift Voucher will entitle the User, who will be registered by using the Coupon Code through the dedicated web page of the site https://pzeroexperience.pirelli.com/en-gb (hereinafter respectively the “Web Page” and the “Site”) to participate, at the Silverstone Circuit (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”). The User must be the driver of the Car at the Circuit.

1.3. The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter “PIRELLI”).

1.4. Any communication by the User, in connection with and/or in relation to the PZE Package and/or to the Gift Voucher (as applicable), including during the registration process of the Coupon Code shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.5. The User shall be responsible for any costs incurred to connect to the Web Page and/or the Site via the internet, including any telephony costs incurred by the User with his/her service provider. 2. The PZE Package features and important rules for the access to the Circuit.

2.1. The PZE Package and the Gift Voucher are provided by PIRELLI with the features described on the Site and in accordance with these Conditions.

2.2. PIRELLI reserves the right to amend the agenda of the Event at any moment in time and as its own discretion

2.3. The PZE Packages and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package and/or program variations.

2.4. Access to the Circuit, following the procurement of a PZE Package, will only be allowed to Users: (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles.

2.6. Access to the Circuit by each User is subject to:
(i)the unconditional acceptance and agreement by the User of the indemnity documents that the Seller and the car manufacturers will ask the User to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations, which can be seen here.

2.7. Access to the Circuit will not be allowed to people other than the Users, their registered Companions (if any), nor to cars other than the Cars and always in compliance with the PZE Regulations.
3. PZE Package and Gift Voucher registration procedure

3.1. Before proceeding with the registration using the Coupon Code, the User must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions, as well as the list of Cars for compatibility with their vehicle and the documents referenced under section 2.3 from (iv) to (vi) by checking the appropriate boxes (check-box) on the Web Page.

3.2. On the Web Page, the User will be invited to provide his/her personal data and the details of the Car he/she will drive during the Event, as well as personal data of the Companion(s) if any, in order to complete the registration process for the attendance to the Event.

3.3. The User’s registration is accepted by PIRELLI with the dispatch to them, at the email address each User provided to PIRELLI, during the registration process, of an email confirming that the registration has been successfully completed, which will contain a link to the text of these Conditions, the name of the natural person who is registered to use PZE Package or the Gift Voucher (both coinciding with the User), the names of the Companion(s) (if any), the day of the Event, the model and licence plate of the Car authorised to access the track and a description of the Event ("Access Pass"). The Access Pass, and the Conditions applicable to the relationship between the User and PIRELLI, will be archived electronically by PIRELLI in its IT systems, and the User may request copies by sending an email to Customer Service.

3.4 The User cannot be changed after receipt of the Access Pass.

4. Delivery and use of the PZE Package and/or of the Gift Voucher

4.1. To be able to use the PZE Package or the Gift Voucher, as applicable, the User must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clause 2.4 above.

4.3. If the User is absent on the day of the Event, the right to use the PZE Package or the Gift Voucher will be lost, without possibility of reimbursement.

5. Cancellation Communications 5.1 In the event that the User wishes to cancel his/her participation in the Event, the User must send an e-mail to Customer Service. Any refund, if applicable (depending on the timing of the cancellation communication) will be made by PIRELLI to the purchaser of the Gift Voucher or by the entity who sold the PZE Package to the Buyer from a Third Party.

6. Intellectual Property Rights

6.1. The User acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site/Web Page or relating to PZE Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., PIRELLI or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the User in relation to the same as a result of access to the Site/Web Page and/or purchase of the PZE Packages or Gift Vouchers.

6.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site/Web Page can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

7. Personal data and protection of privacy 7.1 To be able to proceed with the registration process of the User and any Companion(s), for the purpose of participating in the Event and based on these Conditions, some personal information of the User, of the Companions (if any), will be requested through the Web Page, as indicated in Clause 3.2. The User acknowledges that the personal data he/she provides for the purpose of the registration process for the Event will be collected and used for the purposes indicated in the PIRELLI Privacy Policy.

7.2 The User hereby declares and guarantees that the data provided during the registration process are correct and true.

7.3. For any other information relating to the processing of the personal data of the User, the Companions (if any), please refer to the PIRELLI Privacy Policy.

8. Security

8.1. Although PIRELLI has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, PIRELLI cannot guarantee that the information or data displayed by the User on the Site and/or the Web Page, will not be accessible or viewable by unauthorized third parties.

9. Applicable law and jurisdiction

9.1. These Conditions shall be governed by and construed in accordance with laws of England and Wales.

9.2. In case of any disputes arising between PIRELLI and the User the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.

1. Subject

1.1. These general terms and conditions (hereinafter the “Conditions”) shall apply to any natural person who (i) purchased a package named P ZERO™ Experience (hereinafter the "P ZERO™ Experience Package") from an entity other than PIRELLI (hereinafter the “Buyer from a Third Party”) or (ii) received a gift voucher (hereinafter the “Gift Voucher” and a “Voucher’s Beneficiary”). The Buyer from a Third Party and the Voucher’s Beneficiary will be jointly referred to as the “User(s)”. The User will receive an univocal code (hereinafter the "Coupon Code") for his/her registration, necessary to participate in the Event (as defined in Section 1.2 below).

1.2. Each P ZERO™ Experience Package or Gift Voucher will entitle the User, who will be registered by using the Coupon Code through the dedicated web page of the site https://pzeroexperience.pirelli.com/en-gb (hereinafter respectively the “Web Page” and the “Site”) to participate, at the Mugello Circuit (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”). The User must be the driver of the Car at the Circuit.

1.3. The Event is organized by Pirelli Tyre S.p.A, a joint stock company with a sole shareholder - management and coordination of Pirelli & C. S.p.A., with registered office in Viale Piero e Alberto Pirelli, 25 – 20126 Milan (Italy), Tax Code, VAT No. and Milan, Monza Brianza and Lodi Business Registry Enrolment No. 07211330159, R.E.A of Milan 1147607 (hereinafter “PIRELLI”).

1.4. Any communication by the User, in connection with and/or in relation to the P ZERO™ Experience Package and/or to the Gift Voucher (as applicable), including during the registration process of the Coupon Code shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeroexperienceitalia@pirelli.com (hereinafter the "Customer Service").

1.5. The User shall be responsible for any costs incurred to connect to the Web Page and/or the Site via the internet, including any telephony costs incurred by the User with his/her service provider.

2. The P ZERO™ Experience Package and Gift Voucher features and important rules for the access to the Circuit.

2.1. The P ZERO™ Experiences Package and the Gift Voucher are provided by PIRELLI with the features described on the Site and in accordance with these Conditions.

2.2. PIRELLI reserves the right to amend the agenda of the Event at any moment in time and as its own discretion.

2.3. The possibility of accessing the Circuit will be allowed only to Users who:

(i) have completed the registration procedure on the Web Page using the Coupon Code, indicating any companions (the “Companions”) and/or the additional driver (“Additional Driver”), where applicable;

(ii) are legitimate owners/keepers of the Car(s);

(iii) are 21 of age or over and have a driving license in the course of validity, issued for at least 36 (thirty six) months and not subject to suspension or other sanctioning measures;

(iv) have unconditionally accepted and agreed to the Circuit regulations;

(v) have accepted and agreed to the P ZERO™ Experience regulations (inclusive of the Covid-19 Safety and Hygiene Measures) which will be provided by PIRELLI and which can be read and downloaded here;

(vi) have unconditionally accepted and agreed to the indemnity documents that the Circuit and PIRELLI will ask them to sign. Click here to read and download the indemnity documents of the Circuit and of PIRELLI.

2.4. The access to the Circuit will not be allowed to people other than the Users, their registered Companions and the Additional Driver (if any and where applicable), nor to cars other than the Cars and always in compliance with the P ZERO™ Experience Regulations. No other person out of the User and the Additional Driver (if any) will be permitted to drive the Car

3. P ZERO™ Experience Package and Gift Voucher registration procedure

3.1. Before proceeding with the registration using the Coupon Code, the User must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions, as well as the list of Cars and the documents referenced under section 2.3 from (iv) to (vi) by checking the appropriate boxes (check-box) on the Web Page.

3.2. On the Web Page, the User will be invited to provide his/her personal data and the details of the Car he/she will drive during the Event, as well as personal data of the Companions and of the Additional Driver, if any and as applicable, in order to complete the registration process for the attendance to the Event.

3.3. The User’s registration is accepted by PIRELLI with the dispatch to them, at the email address each User provided to PIRELLI, during the registration process, of an email confirming that the registration has been successfully completed, which will contain a link to the text of these Conditions, the name of the natural person who owns the P ZERO™ Experience Package or the Gift Voucher (both coinciding with the User), the names of the Companions (if any) and the name of the Additional Driver, if any and if applicable, the day of the Event, the model and licence plate of the Car authorised to access the track and a description of the Event ("Access Pass"). The Access Pass, and the Conditions applicable to the relationship between the User and PIRELLI, will be archived electronically by PIRELLI in its IT systems, and the User may request copies by sending an email to Customer Service.

3.4. The User and the Additional Drive’s names (if any) cannot be changed after the receipt of the Access Pass.

4. Delivery and use of the P ZERO™ Experience Package and/or of the Gift Voucher

4.1. To be able to use the P ZERO™ Experience Package or the Gift Voucher, as applicable, the User must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clause 2.4 above.

4.3. If the User is absent on the day of the Event, the right to use the P ZERO™ Experience Package or the Gift Voucher will be lost, without possibility of reimbursement.

5. Cancellation Communications

5.1. In the event that the User wishes to cancel his/her participation in the Event, the User has to send an e-mail to the Customer Service. Any refund, if applicable (depending on the timing of the cancellation communication) will be made by PIRELLI to the purchaser of the Gift Voucher or by the entity who has sold the P ZERO™ Experience Package to the Buyer from a Third Party.

6. Intellectual Property Rights

6.1. The User acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site/Web Page or relating to P ZERO™ Experience Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., PIRELLI or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the User in relation to the same as a result of access to the Site/Web Page and/or purchase of the P ZERO™ Experience Packages or Gift Vouchers.

6.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site/Web Page can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

7. Personal data and protection of privacy

7.1. To be able to proceed with the registration process of the User, Companions and Additional Driver, if any and as applicable, for the purpose of participating in the Event and based on these Conditions, some personal information of the User, of the Companions and of the Additional Driver if any and as applicable, will be requested through the Web Page, as indicated in Clause 3.2. The User acknowledges that the personal data he/she provides for the purpose of the registration process for the Event will be collected and used for the purposes indicated in the PIRELLI Privacy Policy.

7.2. The User hereby declares and guarantees that the data provided during the registration process are correct and true.

7.3. For any other information relating to the processing of the personal data of the User, the Companions (if any) and the Additional Driver (if any), please refer to the PIRELLI Privacy Policy.

8. Security

8.1. Although PIRELLI has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, PIRELLI cannot guarantee that the information or data displayed by the User on the Site and/or the Web Page, will not be accessible or viewable by unauthorized third parties.

9. Applicable law and jurisdiction

9.1 These Conditions shall be governed by and construed in accordance with Italian Law.

9.2. In case of any disputes arising between PIRELLI and the User the same shall be deferred to the exclusive jurisdiction of the Courts of Milan.

9.3. This English translation is made only in order to facilitate the understanding of these Conditions. In the event of any discrepancy between the Italian version and this English translation, the Italian version shall always prevail.

1. Gegenstand

1.1. Diese Allgemeinen Geschäftsbedingungen (nachfolgend "AGB" oder „Bedingungen“) gelten für den Erwerb des Pakets "P ZERO™ Experience Package" (nachfolgend "P ZERO™ Experience Package") oder des Geschenkgutscheins für das "P ZERO™ Experience Package" (nachfolgend "Geschenkgutschein") über die Website https://pzeroexperience.pirelli.com/en-de/circuits/hockenheimring (nachfolgend "Website") durch einen "Verbraucher" oder "Unternehmer" im Sinne der nachfolgenden Ziffer 1.2, das den Käufer und den Begünstigten des Geschenkgutscheins (beide wie unten definiert) zur Teilnahme an einem Trackday auf dem Hockenheimring (im Folgenden "Rennstrecke") mit dem eigenen Fahrzeug (die "Veranstaltung") berechtigt, sofern das Fahrzeug auf der Liste der zugelassenen Fahrzeuge steht, die mit den auf der Website angegebenen Merkmalen veröffentlicht wurde ("Fahrzeug(e)").
Termine und relevante Informationen für die Nutzung des P ZERO™ Experience Pakets und des Geschenkgutscheins (falls zutreffend) werden auf der Website veröffentlicht.

1.2. Jedes P ZERO™ Experience Paket und der Geschenkgutschein werden über die Website von der Pirelli Deutschland GmbH mit Sitz in der Höchster Straße 48-60, 64747 Breuberg/Odw., Deutschland Handelsregister HRB 71623, Umsatzsteuer DE111607952, (nachfolgend "PIRELLI") verkauft.
Beteiligte am Kauf des P ZERO™ Experience Pakets und des Geschenkgutscheins sind PIRELLI als Verkäufer (nachfolgend "Verkäufer" genannt) und diejenigen, für die der Kauf des P ZERO™ Experience Paketsnicht in Ausübung ihrer gewerblichen oder selbständigen beruflichen Tätigkeit im Sinne des § 13 BGB erfolgt (im Folgenden "Verbraucher" genannt) oder für den der Kauf im Sinne § 14 BGB in Ausübung ihrer gewerblichen oder selbständigen beruflichen Tätigkeit erfolgt (im Folgenden "Unternehmer" genannt) als Käufer (Verbraucher und Unternehmer werden einzeln als "Käufer" und gemeinsam als "Käufer" bezeichnet). Der Verkäufer und der Käufer werden gegebenenfalls gemeinsam als die "Parteien" bezeichnet.

Gemäß den Bedingungen sind die Personen, deren Daten während des Kaufvorgangs des P ZERO™ Experience Pakets und/oder des Geschenkgutscheins als Käufer, Zusatzfahrer (falls zutreffend) oder Begünstigter des Gutscheins (falls zutreffend), wie unten in Abschnitt 2.5 definiert, registriert wurden, die einzigen Personen, die berechtigt sind, das Fahrzeug auf der Rennstrecke zu fahren.

1.3. Jegliche Kontaktaufnahme durch den Käufer in Verbindung mit und/oder in Bezug auf den Kauf des PZERO™ Experience Pakets , einschließlich, aber nicht beschränkt auf, jegliche Benachrichtigung, Forderung oder Anfrage in Bezug auf den Kauf und/oder die Lieferung des PZERO™ Experience Pakets , etc. muss an die auf der Website angegebenen Adressen gemäß den dort beschriebenen Methoden oder an die E-Mail-Adresse pzeroexperience.germany@pirelli.com (im Folgenden "Kundendienst" genannt) erfolgen.

1.4 Alle Käufe unterliegen den AGB, die zum Zeitpunkt der Bestellung des Käufers auf der Website veröffentlicht sind.

1.5. Wenn ein oder mehrere Verkäufe an einen Unternehmer getätigt werden, unterliegen sie diesen AGB, wobei und ungeachtet der Bestimmungen dieser AGB:
a) Schutzmaßnahmen, die zwingende gesetzliche Bestimmungen zugunsten der Verbraucher widerspiegeln oder erfüllen, finden keine Anwendung;
b) im Falle einer Streitigkeit zwischen dem Verkäufer und einem Unternehmer finden die Ziffern 13.2 - 13.4 der AGB über Streitigkeiten zwischen dem Verkäufer und einem Verbraucher keine Anwendung.

1.6 Mit dem Absenden der Bestellung erklärt sich der Käufer damit einverstanden, dass die Bestätigung der Einzelheiten der aufgegebenen Bestellung und dieser AGB per E-Mail an die bei der Registrierung auf der Website oder während des Kaufvorgangs angegebene E-Mail-Adresse gesendet wird.

1.7 Der Käufer muss mindestens 21 Jahre alt sein und über eine ausreichende Geschäftsfähigkeit verfügen, um ein oder mehrere P ZERO™ Experience Pakete auf der Website zu kaufen. Der Käufer, der nur den Geschenkgutschein auf der Website kaufen möchte, kann 18 Jahre oder älter sein, aber der Begünstigte des Gutscheins muss 21 Jahre oder älter sein. In beiden Fällen muss der Käufer des P ZERO™ Experience Pakets oder des Geschenkgutscheins geschäftsfähig sein.

1.8. Der Käufer trägt alle Kosten, die im Zusammenhang mit der Website über das Internet entstehen, einschließlich aller Telefonkosten, die dem Käufer von seinem Dienstleister entstehen.

Merkmale des P ZERO™ Experience Pakets und des Geschenkgutscheins; wichtige Regeln für den Zugang zur Rennstrecke

2.1. Jedes PZERO™ Experience Paket und der Geschenkgutschein werden vom Verkäufer mit den auf der Website beschriebenen Eigenschaften und in Übereinstimmung mit den zum Zeitpunkt der Bestellung des Käufers auf der Website veröffentlichten Bedingungen verkauft, unter Ausschluss aller anderen Bedingungen.

2.2. Der Verkäufer behält sich das Recht vor, diese AGB jederzeit und nach eigenem Ermessen ganz oder teilweise zu ändern, ohne die Nutzer der Website davon in Kenntnis zu setzen. Alle Änderungen treten an dem Tag in Kraft, an dem sie auf der Website veröffentlicht werden, und gelten nur für Bestellungen, die ab diesem Datum aufgegeben werden.

2.3. Der Verkaufspreis und/oder die Eigenschaften des PZEROTM Experience Pakets und des Geschenkgutscheins, die auf der Website angeboten werden, können ohne Vorankündigung geändert werden, weshalb der Verkäufer im Falle von Änderungen des Inhalts des PZEROTM Experience Pakets, des Geschenkgutscheins und/oder des Programms keine Haftung übernimmt. Solche Änderungen gelten jedoch nur für Bestellungen, die danach aufgegeben werden. Dem Käufer wird stets empfohlen, den endgültigen Kaufpreis zu überprüfen, bevor er die Bestellung gemäß Abschnitt 3 (siehe unten) aufgibt.

2.4. Die Website ist für Nutzer aus der ganzen Welt zugänglich; das auf der Website angebotene P ZEROTM Experience Paket kann jedoch nur von Nutzern erworben werden, die die Erbringung der im P ZEROTM Experience Paket vorgesehenen Leistungen in Deutschland beantragen.

2.5. Während des Kaufvorgangs des P ZERO™ Experience Pakets hat der Käufer die Möglichkeit, einen (1) zusätzlichen Fahrer (der "zusätzliche Fahrer") auszuwählen oder einen Geschenkgutschein für das P ZERO™ Experience Paket für eine dritte, natürliche Person (im Folgenden "Begünstigter des Gutscheins") zu erwerben.

2.6. Der Zugang zur Rennstrecke nach dem Kauf des P ZERO™ Erlebnispakets oder eines Geschenkgutscheins wird nur Käufern gewährt,
(i) die rechtmäßige Eigentümer oder Besitzer der Fahrzeuge sind;
(ii) die das 21. Lebensjahr vollendet haben
(iii) die im Besitz einer gültigen Fahrerlaubnis sind, die vor zumindest 36 (sechsunddreißig) Monaten erteilt wurde;
(iv) deren Fahrerlaubnis nicht entzogen wurde, die keinem Fahrverbot unterliegen und deren Fahrerlaubnis auch nicht anderen Einschränkungen oder Sanktionsmaßnahmen unterliegt.

Anderen Personen als den Käufern, dem Zusatzfahrer oder dem Begünstigten des Gutscheins oder anderen Fahrzeugen als dem/den Fahrzeug(en) wird kein Zugang zur Rennstrecke selbst gewährt.
Die Begleitpersonen sind berechtigt, an der Veranstaltung teilzunehmen, gemäß den Regularien der P ZERO™ Experience.

2.7. Der Käufer/Fahrer, der Zusatzfahrer und/oder der Begünstigte des Gutscheins (falls zutreffend) erhält Zugang zur Rennstrecke unter der Bedingung, dass er sie gelesen und bedingungslos akzeptiert hat:
i. die Rennstreckenordnung, die unter eingesehen werden kann;
ii. die P ZERO™ Experience Regularien, die hier eingesehen werden können;
iii. die Haftungsausschlüsse die sie von der Rennstrecke und dem Verkäufer unterschreiben müssen und die Sie unter hier einsehen können.

3. Kauf des P ZERO™ Experience Pakets und/oder des Geschenkgutscheins - Abschluss eines jeden einzelnen Kaufvertrags

3.1 Jede Bestellung, die der Käufer dem Verkäufer über die Website übermittelt, stellt ein Vertragsangebot dar und unterliegt den vorliegenden AGB, die ein fester Bestandteil der Bestellung sind und die der Käufer durch die Aufgabe der Bestellung vollständig und vorbehaltlos annimmt. Bevor der Käufer mit dem Kauf des P ZERO™ Experience Pakets oder eines Geschenkgutscheins durch Aufgabe einer Bestellung beim Verkäufer fortfährt, muss er die AGB und die in Abschnitt 2.7 genannten Dokumente online sorgfältig lesen und vollständig akzeptieren und entweder eine Kopie davon ausdrucken, indem er auf seinem Computer auf die Funktion "Drucken" klickt, oder eine Kopie davon für seine eigenen Unterlagen speichern und aufbewahren. Begleitpersonen, die keine Fahrer sind, können die Dokumente auch vor Ort ausfüllen und unterschreiben. In diesem Fall muss sich der Käufer jedoch vorab über die oben genannten Regularien informieren, damit er sich vergewissern kann, dass die Personen, die er vor Ort mitnehmen darf, auch die notwendigen Voraussetzungen erfüllen.

3.2. Die Annahme der Bestellung des Käufers (und der zugehörigen Zahlung, wie in Ziffer 7 näher beschrieben) erfolgt durch die Zusendung einer Auftragsbestätigung ("Auftragsbestätigung") durch den Verkäufer an die E-Mail-Adresse, die der Käufer dem Verkäufer vor der Bestätigung des Kaufs mitgeteilt hat. Die Auftragsbestätigung enthält einen Link zum Text dieser AGB, die in Ziffer 2.7 genannten Dokumente, eine Zusammenfassung der aufgegebenen Bestellung, einschließlich detaillierter Preisangaben, und

i. im Falle des Kaufs eines P ZERO™ Experience Pakets eine Beschreibung des bestellten P ZERO™ Experience Pakets zusammen mit einem eindeutigen alphanumerischen Code und den Daten des Käufers und des Zusatzfahrers (falls vorhanden), dem Tag der Veranstaltung, der Anzahl und dem Namen der Begleitpersonen (wie in Artikel 4.1 definiert), falls vorhanden, und dem Modell und dem Kennzeichen des Fahrzeugs, das für den Zugang zur Strecke zugelassen ist (die E-Mail wird als "Zugangspass" bezeichnet);

ii. im Falle des Kaufs eines Geschenkgutscheins den Tag der Veranstaltung, den Namen des Käufers, den Namen und die E-Mail-Adresse des Begünstigten des Gutscheins (falls zutreffend), die Anzahl der Begleiter (falls vorhanden). In diesem Fall enthält die E-Mail-Bestätigung auch einen eindeutigen Gutscheincode (der "Gutscheincode") und alle Schritte, die für den Erhalt des Zugangspasses einzuhalten sind. Der Begünstigte des Gutscheins wird aufgefordert, einen Vertrag mit dem Verkäufer abzuschließen, in dem er den Bestimmungen der Klauseln 2.6 und 2.7 unterliegt.

3.3. Die Bestellung des Käufers, die Auftragsbestätigung des Verkäufers und die für die Beziehung zwischen den Parteien geltenden Bedingungen werden vom Verkäufer in seinen IT-Systemen elektronisch archiviert, und der Käufer kann per E-Mail an den Kundendienst Kopien anfordern.

4. Auswahl und Kauf des P ZERO™ Experience Pakets und des Geschenkgutscheins

4.1 Das P ZERO™ Experience Paket und der Geschenkgutschein, die auf der Website angeboten werden, können vom Käufer gekauft werden, indem er das P ZERO™ Experience Paket und/oder den Geschenkgutschein auswählt und in den virtuellen Warenkorb legt. Pro Bestellung kann ein (1) P ZERO™ Experience Paket und/oder ein (1) Geschenkgutschein gekauft werden. Jedes gekaufte P ZERO™ Experience Paket muss den Käufer und optional (zu einem zusätzlichen Preis, der auf der Website angegeben ist) einen (1) zusätzlichen Fahrer und bis zu drei (3) Begleitpersonen (letztere werden im Folgenden als "Begleiter" bezeichnet") ) in Übereinstimmung mit den P ZEROTM Experience Regularienenthalten. Falls der Käufer einen Geschenkgutschein kaufen möchte, kann der Geschenkgutschein optional bis zu drei (3) Begleitpersonen enthalten (zu einem zusätzlichen Preis, wie auf der Website angegeben), in Übereinstimmung mit den P ZERO™ Experience Bestimmungen.
Bevor der Käufer eine Bestellung aufgeben kann, muss er sich auf den dafür vorgesehenen Pirelli-Webseiten vorregistrieren und die dort geforderten persönlichen Daten angeben. Der Nutzer klickt dann auf "anmelden" und erhält eine E-Mail, in der er auf "jetzt Anmeldung bestätigen" klickt. Durch Anklicken des Buttons in der E-Mail wird der Käufer auf die Landingpage https://pzeroexperience.pirelli.com/en-de/circuits/hockenheimring weitergeleitet, wo er sein P ZERO™ Experience Paket auswählen und kaufen kann.

4.2. Der Name des Käufers, des Zusatzfahrers (falls vorhanden) und des Begünstigten des Gutscheins kann nach dem Kaufvorgang nicht mehr geändert werden, und keine andere Person darf das auf den Käufer bzw. den Begünstigten des Gutscheins zugelassene Fahrzeug fahren.

4.3. Nach der Auswahl des P ZERO™ Experience Pakets oder des Geschenkgutscheins wird der Käufer aufgefordert, seine persönlichen Daten sowie die persönlichen Daten des Zusatzfahrers und der Begleitpersonen (falls vorhanden) oder die persönlichen Daten und die E-Mail-Adresse des Begünstigten des Gutscheins und der Begleiter (falls vorhanden) anzugeben, um die Bestellung abzuschließen und den Vertragsabschluss zu ermöglichen, um den Kauf des P ZERO™ Experience Pakets oder des Geschenkgutscheins (falls vorhanden) abzuschließen.
Der Käufer erhält eine Zusammenfassung der zu bearbeitenden Bestellung, die die in Klausel 3.2 aufgeführten Informationen enthält. Nachdem er diese sorgfältig gelesen hat, muss er die vorliegenden Bedingungen und die in den Absätzen 2.7 genannten Dokumente ausdrücklich genehmigen, indem er das entsprechende Kästchen auf der Website ankreuzt, und schließlich wird der Käufer aufgefordert, seine Bestellung mit der Schaltfläche "KAUFEN" zu bestätigen und die Zahlung gemäß Klausel 7 unten zu übermitteln. Die Bestellung wird dann an den Verkäufer weitergeleitet und führt zu den im obigen Artikel 3.2 beschriebenen Wirkungen.

5. Lieferung und Nutzung des P ZERO™ Experience Pakets

5.1. Um das P ZERO™ Experience Paket bzw. den Geschenkgutschein nutzen zu können, muss der Käufer bzw. der Begünstigte des Gutscheins den Zugangspass am Tag der Veranstaltung am Eingang der Rennstrecke vorlegen und die Abschnitte 2.6 und 2.7 der vorliegenden AGB einhalten.

5.2. Sollte der Käufer oder der Begünstigte des Gutscheins am Tag der Veranstaltung abwesend sein, verfällt das Recht, das P ZERO™ Experience Paket zu nutzen, ohne die Möglichkeit einer Rückerstattung.

6. Preis

6.1. Der Preis des P ZERO™ Experience Paketss und des Geschenkgutscheins entspricht den Preisen, die zum Zeitpunkt der Bestellung des Käufers auf der Website angezeigt werden. Die Preise enthalten die jeweils gültige Mehrwertsteuer (derzeit 19%).

6.2. Die Preise des P ZERO™ Experience Pakets und des Geschenkgutscheins enthalten keine Kosten für Unterkunft und Verpflegung, An- und Abreise oder andere nicht ausdrücklich genannte Kosten.

6.3. Der Käufer ist verpflichtet, dem Verkäufer den vollen Preis zu zahlen, der in der Bestellung angegeben und in der Auftragsbestätigung, die der Verkäufer dem Käufer per E-Mail zusendet, bestätigt wurde. Im Falle einer Abweichung zwischen dem in der Bestellung angegebenen Preis und dem in der Auftragsbestätigung angegebenen Preis gilt der in der Bestellung angegebene Preis.

7. Zahlung

7.1 Die Zahlung des Preises des P ZERO™ Experience Pakets und/oder des Geschenkgutscheins, der über die Website gekauft wurde, muss zum gleichen Zeitpunkt erfolgen, an dem der Verkäufer die Auftragsbestätigung an den Käufer sendet. Der Käufer erklärt sich ausdrücklich damit einverstanden, dass die Erfüllung des Vertrages durch den Verkäufer erst nach Gutschrift des Kaufpreises für das gekaufte P ZERO™ Experience Paket und/oder den Geschenkgutschein auf dem Girokonto des Verkäufers beginnt.

7.2. Die Zahlung muss per Kreditkarte oder PayPal erfolgen und der Käufer muss daher die entsprechenden Daten über eine geschützte Verbindung angeben. Für Buchhaltungs- und Verwaltungszwecke behält sich der Verkäufer das Recht vor, die vom Käufer angegebenen persönlichen Daten zu überprüfen. Der Betrag des Kaufs wird abgebucht, wenn der Verkäufer dem Käufer die Auftragsbestätigung schickt. Die vom Käufer zum Zeitpunkt der Übermittlung der Bestellung angegebenen Daten werden für die Rechnungsstellung verwendet.

7.3. Während des Zahlungsvorgangs wird der Käufer auf eine geschützte Website des Betreibers weitergeleitet, der dem Verkäufer Acquiring-Dienste anbietet. Die übertragenen Daten werden in einem geschützten Modus gesendet, indem die Informationen mit einem 128-Bit- oder höheren SSL-System (SecureSocketLayer) verschlüsselt werden. Nicht einmal der Verkäufer kann auf diese Informationen zugreifen.

7.4. Der Verkäufer sendet dem Käufer unverzüglich den Steuerbeleg in elektronischem Format für den getätigten Kauf oder auf Anfrage eine elektronische Rechnung an die vom Käufer angegebene E-Mail-Adresse.

8. Stornierung - Erstattungsbedingungen

8.1. PIRELLI behält sich das Recht vor, die Veranstaltung aus organisatorischen, sicherheitstechnischen oder witterungsbedingten Gründen, aufgrund behördlicher Anordnungen oder wenn die Rennstrecke nicht mehr zur Verfügung steht und/oder aus Gründen höherer Gewalt (einschließlich einer Epidemie oder Pandemie) abzusagen. In diesem Fall hat der Käufer keinen Anspruch auf Rückerstattung des gezahlten Betrags. Diese Klausel berührt nicht die Bestimmungen der Ziffern 8.3 und 8.4, die ein Recht auf Rückerstattung bei Stornierung wie dort beschrieben vorsehen.

8.2 Sollte der Käufer, derZusatzfahrer oder der Begünstigte des Gutscheins aufgrund von Anordnungen lokaler oder nationaler Behörden (z. B. Verbote oder Grenzschließungen) an der Teilnahme an der Veranstaltung gehindert werden, hat der Käufer das Recht, zwischen einer vollständigen Rückerstattung oder einem Gutschein für die Teilnahme an einer P ZERO™ Experience zu wählen, die im Jahr 2022 in Europa stattfinden wird. Jede andere Rückerstattung ist ausdrücklich ausgeschlossen. 8.3. Für den Fall, dass der Käufer oder der Begünstigte des Gutscheins (je nach Fall) seine Teilnahme an der Veranstaltung stornieren möchte, hat der Käufer Anspruch auf eine Rückerstattung wie folgt:
Stornierung 30 Tage oder mehr vor dem Datum der Veranstaltung: 100%ige Rückerstattung
Stornierung zwischen 14 und 29 Tagen vor dem Datum der Veranstaltung: 50% Rückerstattung
Stornierung 13 Tage oder weniger vor dem Datum der Veranstaltung: keine Erstattung

8.4. Die Stornierung muss durch den Käufer (bevor der Begünstigte des Gutscheins den Zugangspass erhält) oder durch den Begünstigten des Gutscheins (nachdem der Begünstigte des Gutscheins den Zugangspass erhalten hat) erfolgen, indem er eine E-Mail an den Kundendienst sendet.
Hat der Käufer Anspruch auf eine Rückerstattung, erstattet der Verkäufer den entsprechenden Betrag unverzüglich und in jedem Fall spätestens 14 Tage nach Mitteilung des Rücktritts, mit Ausnahme von Fällen von Verzögerungen, die nicht vom Verkäufer zu vertreten sind. Der Verkäufer erstattet den Betrag mit demselben Zahlungsmittel, das der Käufer für den Kauf des P ZERO™ Experience Pakets oder des Geschenkgutscheins verwendet hat.

9. Ausschluss des Rücktrittsrechts - Ausschluss der Haftung

9.1. Ein Widerrufsrecht des Käufers besteht gemäß § 312g Abs. 2 Ziffer 9 BGB nicht.

9.2. Der Verkäufer haftet nicht für (i) den Nichterhalt der Dokumentation über das P ZERO™ Experience Paket oder des erworbenen Geschenkgutschein durch den Käufer oder den Begünstigten des Gutscheins oder für (ii) die Nicht- oder Teilnutzung des P ZERO™ Experience Pakets oder des Geschenkgutscheins aufgrund falscher Angaben des Käufers (z.B., falsche E-Mail-Adresse, falsche Angabe des Modells und/oder des Kennzeichens des Fahrzeugs oder Informationen über den Käufer und/oder den Begünstigten des Gutscheins) oder (iii) aufgrund der Absage der Veranstaltung, zu der das erworbene P ZERO™ Experience Paket gehört, aus Gründen, die nicht vom Verkäufer zuzurechnen sind.

10. Rechte an geistigem Eigentum

10.1. Der Käufer erkennt an, dass ihm bekannt ist, dass Pirelli & C. S.p.A., Pirelli Tyre S.p.A bzw. deren jeweilige Eigentümer (gemeinsam und einzeln die "Eigentümer") die ausschließlichen Nutzungsrechte an allen Marken, Namen und sonstigen Kennzeichen haben, einschließlich, aber nicht beschränkt auf die Wort- und Bildmarke "PIRELLI" und das Logo, die Marke "P ZERO™" sowie alle Bilder, Fotos, Texte oder Grafiken, die auf der Website verwendet werden oder sich auf das P ZERO™ Experience Paket beziehen, ohne dass der Käufer durch den Zugriff auf die Website und/oder den Kauf des P ZERO™ Experience Pakets oder des Geschenkgutscheins irgendwelche Rechte in dieser Hinsicht hat.

10.2. Der Inhalt der Website darf ohne vorherige ausdrückliche schriftliche Zustimmung der Eigentümer weder ganz noch teilweise mit elektronischen oder konventionellen Mitteln vervielfältigt, übertragen, verändert oder für irgendwelche Zwecke verwendet werden.

11. Persönliche Daten des Käufers und Datenschutz 11.1. Um die Bestellung bearbeiten und den Vertrag auf der Grundlage dieser AGB abschließen zu können, werden einige personenbezogene Daten des Käufers (und/oder des Zusatzfahrers, der Begleitpersonen und/oder des Begünstigten des Gutscheins) über die Website abgefragt, wie in den Abschnitten 4.3 und 7 angegeben. Der Käufer erkennt an, dass die persönlichen Daten, die er zum Zweck des Kaufs zur Verfügung gestellt hat, für die in der Datenschutzrichtlinie von genannten Zwecke gesammelt und verwendet werden.

11.2. Der Käufer sichert zu und gewährleistet, dass die bei der Registrierung und beim Kauf angegebenen Daten wahrheitsgemäß und genau sind.

11.3. Weitere Informationen über die Verarbeitung der personenbezogenen Daten des Käufers finden Sie in der Datenschutzrichtlinie..

12. Sicherheit

12.1 Obwohl der Verkäufer Maßnahmen ergriffen hat, um personenbezogene Daten vor Verlust, Verfälschung, Bearbeitung und Missbrauch durch Dritte zu schützen, kann der Verkäufer nicht garantieren, dass die vom Käufer auf der Website eingegebenen Informationen oder Daten aufgrund der technischen Merkmale und Beschränkungen des Schutzes der elektronischen Kommunikation über das Internet nicht für unbefugte Dritte zugänglich oder sichtbar sind, selbst nachdem der Käufer den Zugang authentifiziert hat (Login).

12.2. In Bezug auf Kreditkarten- und Paypal-Zahlungen verwendet der Verkäufer technische Systeme, die ein Höchstmaß an Zuverlässigkeit, Sicherheit, Schutz und Vertraulichkeit bei der Übertragung von Informationen über das Internet gewährleisten.

13. Anwendbares Recht, Schiedsgerichtsbarkeit und Gerichtsbarkeit

13.1. Jeder Kaufvertrag, der zwischen dem Verkäufer und dem Käufer auf der Grundlage dieser AGB geschlossen wird, unterliegt deutschem Recht und, insbesondere für Verbraucher, den deutschen Verbraucherschutzregeln, insbesondere den für Verbraucherverträge geltenden Bestimmungen. Rechte, die dem Verbraucher aufgrund zwingender gesetzlicher Vorschriften zustehen, bleiben vorbehalten.

13.2. Es gelten die zwingenden deutschen Vorschriften für den elektronischen Geschäftsverkehr.

13.3. Der Verbraucher kann auf die Europäische Online-Streitbeilegungs-Plattform (Europäische OS-Plattform) zugreifen, um Streitigkeiten zwischen ihm und dem Verkäufer beizulegen. Die Europäische Plattform für die Online-Streitbeilegung wurde von der Europäischen Kommission gemäß der Richtlinie 2013/11/EU und der Verordnung (EU) Nr. 524/2013 entwickelt und wird von ihr verwaltet, um eine unabhängige, unparteiische, transparente, effiziente, schnelle und gerechte Beilegung von Streitigkeiten im Zusammenhang mit vertraglichen Verpflichtungen, die sich aus Online-Kauf- oder -Dienstleistungsverträgen zwischen einem in der EU ansässigen Verbraucher und einem in der EU ansässigen Unternehmer ergeben, durch die Einschaltung einer alternativen Streitbeilegungsstelle ("Alternative Dispute Resolution") zu ermöglichen, die aus einer verfügbaren Liste derselben ausgewählt wird. Weitere Informationen zur OS-Plattform der Europäischen Union oder zur Einleitung eines AS-Verfahrens in Bezug auf einen zwischen dem Verkäufer und dem Verbraucher auf der OS-Plattform geschlossenen Kaufvertrag finden Sie unter http://ec.europa.eu/odr. Die elektronische E-Mail-Adresse des Verkäufers, die auf der OS-Plattform der EU angegeben werden muss, lautet pzeroexperience.germany@pirelli.com.

13.4. Nimmt der Verbraucher oder der Verkäufer an einem der in den vorstehenden Ziffern 13.3 genannten Schlichtungsversuche nicht teil oder führt ein solcher Versuch zu einem negativen Ergebnis, so fällt die Streitigkeit in die Zuständigkeit des Gerichts, in dessen Bezirk der Verbraucher seinen Wohnsitz hat, oder nach Wahl des Verbrauchers in den Bezirk, in dem der Verkäufer seinen Sitz hat.

13.5. Für Streitigkeiten zwischen dem Verkäufer und einem Unternehmer sind ausschließlich die Gerichte in Frankfurt am Main zuständig.

13.6. Diese englische Übersetzung dient lediglich dazu, das Verständnis dieser Allgemeinen Geschäftsbedingungen zu erleichtern. Im Falle einer Abweichung zwischen der deutschen Fassung und dieser englischen Übersetzung ist die deutsche Fassung stets maßgebend.

1. Thema

1.1. Diese allgemeinen Geschäftsbedingungen (im Folgenden "Bedingungen") gelten für jede natürliche Person, die (i) ein Paket mit dem Namen P ZERO™ Experience (im Folgenden "P ZERO™ Experience-Paket") von einer anderen Einrichtung als PIRELLI (im Folgenden "Käufer von einem Dritten") erworben hat oder (ii) einen Geschenkgutschein (im Folgenden "Geschenkgutschein" und "Begünstigter des Gutscheins") erhalten hat. Der Käufer von einem Dritten und der Begünstigte des Gutscheins werden gemeinsam als "Nutzer" bezeichnet. Der Nutzer erhält für seine Registrierung einen eindeutigen Code (nachfolgend der "Gutscheincode"), der für die Teilnahme an der Veranstaltung (wie in Abschnitt 1.2 unten definiert) erforderlich ist.

1.2. Jedes P ZERO™ EXPERIENCE Paket oder jeder Geschenkgutschein berechtigt den Nutzer, der sich unter Verwendung des Gutscheincodes über die Webseite https://pzeroexperience.pirelli.com/en-gb/ (im Folgenden die "Webseite" bzw. die "Website") registriert, zur Teilnahme an einem Tag aufdem Hockenheimring (im Folgenden die "Rennstrecke") mit seinem eigenen Fahrzeug (das "Event"), vorausgesetzt, das Fahrzeug steht auf der Liste der zugelassenen Fahrzeuge, die auf der Website veröffentlicht ist ("Fahrzeug(e)"). Der Nutzer muss der Fahrer des Fahrzeugs auf der Rennstrecke sein.

1.3. Die Veranstaltung wird von der Pirelli Deutschland GmbH mit Sitz in der Höchster Straße 48-60, 64747 Breuberg/Odw., Deutschland Handelsregister HRB 71623, Umsatzsteuer DE111607952 (nachfolgend "PIRELLI") organisiert.

1.4 Jegliche Kommunikation des Nutzers in Verbindung mit und/oder in Bezug auf das P ZERO™ Experience Pakett und/oder den Geschenkgutschein (je nach dem was zutrifft), einschließlich der Registrierung des Gutschein-Codes, erfolgt an die auf der Website angegebenen Adressen und gemäß den dort angegebenen Modalitäten oder an die E-Mail-Adresse pzeroexperience.germany@pirelli.com (nachfolgend der "Kundendienst").

1.5. Der Nutzer ist für alle Kosten verantwortlich, die für die Verbindung mit der Webseite und/oder der Website über das Internet anfallen, einschließlich aller Telefonkosten, die dem Nutzer bei seinem Dienstanbieter entstehen.

2. Das P ZERO™ Experience Paket und Geschenkgutschein enthält wichtige Regeln für den Zutritt zur Rennstrecke.

2.1. Das P ZERO™ Experience Paket und der Geschenkgutschein werden von PIRELLI mit den auf der Website beschriebenen Eigenschaften und in Übereinstimmung mit diesen Bedingungen angeboten.

2.2. PIRELLI behält sich das Recht vor, das Tagesprogramm der Veranstaltung zu jedem Zeitpunkt und nach eigenem Ermessen zu ändern.

2.3. Der Zutritt zur Rennstrecke wird nur denjenigen Nutzern gewährt, die:
(i) das Registrierungsverfahren auf der Webseite unter Verwendung des Gutschein-Codes abgeschlossen haben und dabei etwaige Begleitpersonen (die "Begleitpersonen") und/oder den zusätzlichen Fahrer ("Zusatzfahrer") angegeben haben;
(ii) rechtmäßige Eigentümer/Halter des/der Autos sind;
(iii) das 21. Lebensjahr vollendet haben und im Besitz einer gültigen Fahrerlaubnis sind, der vor zumindest 36 (sechsunddreißig) Monaten erteilt wurde. Die Fahrerlaubnis wurde nicht entzogen, es wurde kein Fahrverbot erteilt und die Fahrerlaubnis unterliegt auch nicht anderen Einschränkungen oder Sanktionsmaßnahmen.
(iv) haben die Regelungen der Rennstrecke bedingungslos akzeptiert und zugestimmt;
(v) die von PIRELLI zur Verfügung gestellten P ZERO™ Experience Regularien (einschließlich der Covid-19 Sicherheits- und Hygienemaßnahmen) akzeptiert und ihnen zugestimmt haben, die hier gelesen und heruntergeladen werden können ;
(vi) haben die Haftungsausschlüsse, die die Rennstrecke und PIRELLI von Ihnen verlangen werden, vorbehaltlos akzeptiert und ihnen zugestimmt. Klicken Sie hier, um die Haftungsausschlüsse der Rennstrecke und von PIRELLI zu lesen und herunterzuladen.

2.4. Der Zugang zur Rennstrecke ist nur den Nutzern, ihren registrierten Begleitern und dem Zusatzfahrer (falls zutreffend) sowie anderen Fahrzeugen als den Fahrzeugen und unter Einhaltung der P ZERO™ Experience Regulations gestattet. Außer dem Nutzer und dem Zusatzfahrer (falls zutreffend) ist es keiner anderen Person gestattet, das Auto zu fahren.

3. P ZERO™ Experience Paket und Geschenkgutschein Registrierungsverfahren

3.1 Bevor der Nutzer mit der Registrierung unter Verwendung des Gutscheincodes fortfährt, muss er die Bedingungen sowie die Liste der zugelassenen Fahrzeuge und die in Abschnitt 2.3 von (iv) bis (vi) genannten Dokumente sorgfältig lesen und vollständig akzeptieren (und Kopien für seine Unterlagen ausdrucken und/oder speichern), indem er die entsprechenden Kästchen (Checkbox) auf der Webseite ankreuzt.

3.2. Auf der Webseite wird der Nutzer aufgefordert, seine persönlichen Daten und die Details des Fahrzeugs, das er während der Veranstaltung fahren wird, sowie die persönlichen Daten der Begleitpersonen und des Zusatzfahrers, falls vorhanden und zutreffend, anzugeben, um den Registrierungsprozess für die Teilnahme an der Veranstaltung abzuschließen.

3.3. Die Registrierung des Nutzers wird von PIRELLI mit dem Versand einer Bestätigungs-E-Mail an die E-Mail-Adresse, die der Nutzer bei der Registrierung angegeben hat, angenommen, die einen Link zum Text dieser Bedingungen enthält, den Namen der natürlichen Person, die Eigentümer des P ZERO™-Experience Pakets oder des Geschenkgutscheins ist (beides übereinstimmend mit dem Nutzer), die Namen der Begleitpersonen (falls vorhanden) und den Namen des Zusatzfahrers, falls vorhanden, den Tag der Veranstaltung, das Modell und das Kennzeichen des Fahrzeugs, das für den Zugang zur Strecke zugelassen ist, und eine Beschreibung der Veranstaltung ("Eintrittspass"). Der Eintrittspass und die für die Beziehung zwischen dem Nutzer und PIRELLI geltenden Bedingungen werden von PIRELLI elektronisch in seinen IT-Systemen archiviert, und der Nutzer kann Kopien per E-Mail vom Kundendienst anfordern.

3.4 Der Name des Nutzers und des Zusatzfahrers (falls vorhanden) kann nach Erhalt des Eintrittspasses nicht mehr geändert werden.

4. Lieferung und Nutzung des P ZERO™ Experience Pakets und/oder des Geschenkgutscheins

4.1 Um das P ZERO™ Experience Paket bzw. den Geschenkgutschein nutzen zu können, muss der Nutzer den Eintrittspass am Tag der Veranstaltung am Eingang der Rennstrecke vorzeigen und die Bestimmungen der Klausel 2.4 oben einhalten.

4.3. Wenn der Nutzer am Tag der Veranstaltung abwesend ist, geht das Recht auf Nutzung des P ZEROTM Experience Pakets oder des Geschenkgutscheins ohne Möglichkeit der Rückerstattung verloren.

5. Mitteilungen zur Annullierung

5.1. Falls der Nutzer seine Teilnahme an der Veranstaltung stornieren möchte, muss er eine E-Mail an den Kundenservice senden. Eine eventuelle Rückerstattung (je nach Zeitpunkt der Stornierungsmitteilung) erfolgt durch PIRELLI an den Käufer des Geschenkgutscheins oder durch das Unternehmen, das das P ZERO™ Experience Paket an den Käufer von einem Dritten verkauft hat.

6. Rechte an geistigem Eigentum

6.1. Der Nutzer erkennt an, dass ihm bekannt ist, dass alle Marken, Namen und andere Unterscheidungszeichen, einschließlich - ohne Einschränkung - der Buchstaben und des Logos "PIRELLI", der Marke "P ZERO™" sowie aller Bilder, Fotografien, Texte oder Grafiken, die auf der Site/Webseite verwendet werden oder sich auf P ZERO™ Experience Pakete und Geschenkgutscheine beziehen, das ausschließliche Eigentum von Pirelli & C. S.p.A. sind und bleiben, PIRELLI bzw. deren jeweiligen Eigentümern (gemeinsam und einzeln die "Eigentümer"), ohne dass dem Nutzer durch den Zugriff auf die Site/Webseite und/oder den Kauf der P ZERO™ Experience Pakets oder Geschenkgutscheine irgendwelche Rechte in Bezug auf diese entstehen.

6.2. Ohne vorherige ausdrückliche schriftliche Zustimmung der Eigentümer darf der Inhalt der Site/Webseite weder ganz noch teilweise reproduziert, mit elektronischen oder konventionellen Mitteln übertragen, verändert oder für irgendwelche Zwecke verwendet werden.

7. Personenbezogene Daten und Schutz der Privatsphäre

7.1 Um den Registrierungsprozess des Nutzers, der Begleitpersonen und gegebenenfalls des Zusatzfahrers zum Zweck der Teilnahme an der Veranstaltung und auf der Grundlage dieser Bedingungen durchführen zu können, werden einige persönliche Daten des Nutzers, der Begleitpersonen und gegebenenfalls des Zusatzfahrers über die Webseite abgefragt, wie in Klausel 3.2 angegeben. Der Nutzer erkennt an, dass die persönlichen Daten, die er zum Zweck der Registrierung für die Veranstaltung angibt, für die in der Datenschutzrichtlinie von PIRELLI angegebenen Zwecke gesammelt und verwendet werden.

7.2. Der Nutzer erklärt und garantiert hiermit, dass die bei der Registrierung angegebenen Daten korrekt und wahrheitsgemäß sind.

7.3. Weitere Informationen zur Verarbeitung der personenbezogenen Daten des Nutzers, der Begleitpersonen (falls vorhanden) und des Zusatzfahrers (falls vorhanden) finden Sie in der Datenschutzrichtlinie von PIRELLI .

8. Sicherheit

8.1. Obwohl PIRELLI Maßnahmen ergriffen hat, um personenbezogene Daten vor Verlust, Verfälschung, Bearbeitung und Missbrauch durch Dritte zu schützen, kann PIRELLI angesichts der technischen Merkmale und Beschränkungen des Schutzes der elektronischen Kommunikation über das Internet nicht garantieren, dass die vom Nutzer auf der Website und/oder der Webseite angezeigten Informationen oder Daten nicht für unbefugte Dritte zugänglich oder einsehbar sind.

9. Anwendbares Recht und Gerichtsbarkeit

9.1. Diese Bedingungen unterliegen dem deutschen Recht und sind nach diesem auszulegen.

9.2. Für alle Streitigkeiten zwischen PIRELLI und dem Nutzer wird die ausschließliche Zuständigkeit der Gerichte in Frankfurt am Main, Deutschland, vereinbart.

9.3, Diese englische Übersetzung dient lediglich dazu, das Verständnis dieser Bedingungen zu erleichtern. Im Falle einer Abweichung zwischen der deutschen Fassung und dieser englischen Übersetzung ist die deutsche Fassung stets maßgebend.

1. Subject

1.1 These general terms and conditions of sale (hereinafter the “Conditions”) shall apply to the purchase, by users falling within the definition of “Consumers” and of “Professionals” (as defined in clause 1.2 below), through the website https://pzeroexperience.pirelli.com/en-gb/circuits/donington (hereinafter the “Site”) of the package named “P ZERO™ Experience” (hereinafter the "PZE Package" or the "PZE Packages") or a gift voucher for the PZE Package (“Gift Voucher”) which will entitle the Buyer (as defined in clause 1.2 below) and the Voucher Beneficiary (defined in clause 2.5 below) to participate, at the MSV Donington Circuit (hereinafter the "Circuit") in a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”).

The dates available for the Event and the descriptions of the PZE Package are published on the Site.

1.2 The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter, the "Seller").

The parties involved in the purchase of PZE Packages or Gift Vouchers (as applicable) via the Site shall be the Seller and the party who purchases the PZE Packages or Gift Vouchers (as applicable) either: (i) for reasons other than in relation to the profession, business, trade or craft conducted by that party or that of another party (hereinafter the "Consumer"); or (ii) in relation to the profession, business, trade or craft conducted by that party, (hereinafter the "Professional"); as the buyers (the Consumer and the Professional shall individually be referred to as the “Buyer” and jointly as the “Buyers”). The Seller and the Buyer, as the case may be, shall be referred to jointly as the "Parties".

During the purchasing procedure of the PZE Package or the Gift Voucher (as applicable) the Buyer will be required to enter the details of the person(s) who are to drive the Car at the Circuit. (“Driver”)

1.3 Any communication by the Buyer, in connection with and/or in relation to the purchase of a PZE Package or Gift Voucher (as applicable), including, but not limited to any notifications, claims or requests concerning the purchase and/or delivery of the PZE Package or Gift Voucher (as applicable), shall be made to the Seller at the addresses and in accordance with the methods indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.4. All purchases are regulated by the Conditions, as published on the Site at the time the order is submitted by the Buyer.

1.5. If one or more sales are made to a Professional, the Conditions shall apply but, notwithstanding the provisions of the same:
a) the Professional will not be recognised by any other protections provided herein in favour of Consumers, which reflect or comply with mandatory provisions of law;
b) for disputes between the Seller and a Professional, clause 12.4 of the Conditions, referring to disputes between the Seller and a Consumer shall not apply.

1.6. Buyers must be aged 18 or over in order to make purchases of PZE Packages or Gift Vouchers on the Site and to access the Circuit and participate in such events.

1.7. The Buyer shall be responsible for any costs incurred to connect to the Site via the internet, including any telephony costs incurred by the Buyer with their service provider.

2. Features and important rules for the access to the Circuit

2.1. The PZEs Packages and Gift Vouchers are sold by the Seller with the features and in accordance with the Conditions published on the Site at the time the order is sent by the Buyer, with the exclusion of any other terms or conditions.

2.2. The Seller reserves the right to amend all or part of the Conditions, at any moment in time, and at its own discretion without giving any notice to users of the Site. Any amendments made shall come into force from the date on which they are published on the Site and will only apply to orders placed from that date onwards.

2.3. Sale prices, the PZE Packages and Gift Vouchers sold on the Site and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package, Gift Voucher and/or program variations. Such changes shall only apply to orders placed after the date of such changes being implemented. In any case, the Buyer

2.4. Users from all over the world may access the Site; however, the PZE Package and Gift Vouchers available on the Site should only be purchased by users who wish to participate in such event in the UK at the Circuit. During the purchasing procedure, the Buyer will have the option to purchase a Gift Voucher for a third party, natural person (“Voucher Beneficiary”).

2.5 Access to the Circuit, following the purchase of a PZE Package or Gift Voucher, will only be allowed to the Buyer or Voucher Beneficiary (as applicable): (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles. A Companion will be entitled to attend the Event in accordance with the PZE Regulations (defined in clause 2.6(ii) below).

2.6 Access to the Circuit by each Buyer or Voucher Beneficiary is subject to:
(i) the unconditional acceptance and agreement by the Buyer or Voucher Beneficiary (as applicable) of the indemnity documents that the Seller and the car manufacturers will ask the Buyer or Voucher Beneficiary (as applicable) to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations), which can be seen here (“PZE Regulations”).

3. Conclusion of each individual purchase contract

3.1. Each order submitted by the Buyer to the Seller via the Site has the value of a contractual proposal and is subject to the Conditions which form an integral part of the order and which the Buyer, by placing the order, fully accepts without any reservation. Before proceeding with the purchase of the PZE Package or Gift Voucher by placing an order with the Seller, the Buyer must carefully read and fully accept (and print and/or save copies, for their records of) the Conditions together with the documents detailed in clause 2.6.

3.2. A contract is formed when the Buyer's order (accompanied by the relevant payment as further detailed in clause 7) is accepted by the Seller by sending to the Buyer (at the e-mail address provided by the Buyer during the purchase procedure) an e-mail confirming that the order has been accepted ("Order Confirmation"). This email confirmation will contain a link to the text of the Conditions, a summary of the order placed (including detailed price information and date), and a description of the PZE Package ordered together with a pdf attachment containing the unique alphanumeric code and details of the Driver, the name of the Buyer’s accompanying person (if any), and the model and licence plate of the Car participating at the Circuit (hereinafter, the “Pass”). Voucher Beneficiaries will be subject to the provisions of clause 2.5 and 2.6 of the Conditions and may be required to enter into an agreement with the Seller in respect thereof.

3.3. The Buyer's order, the Order Confirmation and the Conditions applicable to the relationship between the Parties, will be archived electronically by the Seller in its IT systems, and the Buyer may request copies by sending an e-mail to Customer Service.

4. Selection and purchasing procedure

4.1. The PZE Packages and Gift Vouchers presented on the Site can be purchased by the Buyer's selecting the PZE Package or Gift Voucher of interest and placing it in the virtual purchase basket. One (1) PZE Package and/or one (1) Gift Voucher may be purchased with each order. Each PZE Package purchased must include the Buyer and optionally, one additional accompanying person (at an additional cost as detailed on the Site). For each Gift Voucher purchase, the Buyer can optionally include up to one (1) Companion, in compliance with the PZE Regulations. The name of the Buyer or Voucher Beneficiary (as applicable) cannot be changed after the purchase and no other persons will be permitted to drive the Car at the Circuit.

4.2 After having selected the PZE Package or Gift Voucher the Buyer will be invited to provide his/her personal data or that of the Voucher Beneficiary (as applicable) and any Companion in order to complete the order and purchase of the PZE Package or Gift Voucher in their basket and enable the contract to be finalised. The Buyer will see a summary of the order to be processed, containing the information detailed in clause 3.2 above. Having read them carefully, the Buyer must then expressly approve the Conditions and the documents referenced under clause 2.6, by checking the appropriate boxes (check-box) on the Site and finally, the Buyer will be asked to confirm his/her order with the "PURCHASE" button and submit payment in accordance with clause 7 below. The order will then be sent to the Seller and an Order Confirmation issued, as detailed in clause 3.2 above.

5. Delivery and use of the PZE Package and/or Gift Voucher

5.1 To be able to use the PZE Package or Gift Voucher, the Buyer or Voucher Beneficiary (as applicable) must show the Pass (as defined in clause 3.2 above) at the entry to the Circuit on the day of the Event, and comply with the provisions of clauses 2.5 and 2.6 above.

5.2 If the Buyer or Voucher Beneficiary (as applicable) is absent on the day of the Event, the right to use the PZE Package or Gift Voucher (as applicable) will be lost, without the possibility of reimbursement.

6. Prices

6.1. The price of a PZE Package and Gift Voucher is as indicated on the Site at the time the Buyer sends the order. Prices include VAT.

6.2. For the avoidance of doubt, the prices on the Site do not include the costs of any accommodation, travel to and/or from the Circuit, or any costs not expressly specified.

7. Payment

7.1. Payment of the price of the PZE Package and/or Gift Voucher purchased through the Site will be taken by the Seller at the same time the Seller sends the Order Confirmation to the Buyer. The Buyer expressly accepts that execution of the contract by the Seller will only start after the price of the PZE Package or Gift Voucher purchased is credited to the current account of the Seller.

7.2. Payment must be made by credit or debit card or by Paypal, and the Buyer will therefore be required to provide the relevant information through a protected connection. For accounting and administration purposes, the Seller reserves the right to check the personal information provided by the Buyer. The amount of the purchase will be debited when the Seller sends the Order Confirmation to the Buyer. The information provided by the Buyer at the time the order is transmitted will be used for invoicing.

7.3. During the payment procedure, the Buyer will be transferred on a protected site to the operator that provides acquiring services for the Seller. The data transmitted will be sent in protected mode, by encrypting the information with a 128 bit or higher SSL (SecureSocketLayer) system. The Seller cannot access this information.

7.4. The Seller will promptly transmit to the Buyer, in electronic format to the e-mail address provided by the Buyer, the VAT receipt for the purchase made.

8. Cancellation - Refund

8.1. The Seller will not be liable to the Buyer for failure to perform any of its obligations to the extent that the failure is caused by a force majeure event (meaning any cause beyond the Seller’s reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments or any epidemic or pandemic). In the event of imposition of governmental restrictions (for example reference mobility or the ability to hold such events), the Seller shall offer an alternative date (if possible) or provide a full refund to the Buyer, at the Buyer’s discretion. This clause does not affect the terms of clause 8.2 below, specifically providing for a right of refund in any other circumstances.  

8.2. In the event that the Buyer wishes to cancel his/her participation in the PZE Package or a purchased Gift Voucher, the Buyer’s entitlement to any refund will be as follows:
- cancellation 30 days or more prior to the date of the PZE Package: 100% refund
- cancellation between 14 to 29 days prior to the date of the PZE Package: 50% refund
- cancellation of 13 days or less prior to the date of the PZE Package: no refund

8.3 Any cancellations must be communicated to the Seller by sending an e-mail to Customer Service. In case the Buyer is entitled to a refund, the Seller shall refund the relevant amount without undue delay. The Seller will make such refund using the same means of payment (credit/debit card or Paypal) used by the Buyer for purchase of the PZE Package or Gift Voucher (as applicable). The Buyer will receive, within 7 days from his/her communication of cancellation, an email from Seller informing that the authorisation to the refund has been transmitted to the payment circuit used by the Buyer for the purchase. The effective time of refund will depend on such payment circuit and no responsibility will be attributable to the Seller for the effective time refund.

8.4. The Seller shall not be liable for occasions where the Buyer or Voucher Beneficiary is unable to access the Circuit due to: (i) non-receipt of the order documentation containing the requested information; or (ii) incorrect information provided by the Buyer (for example, incorrect e-mail address, incorrect specification of the model and/or licence plate of the Car to be used on the Circuit or incorrect information regarding the Buyer or Voucher Beneficiary).

9. Intellectual Property Rights

9.1. The Buyer acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site or relating to PZE Packages or Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., Pirelli Tyre S.p.A. or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the Buyer in relation to the same as a result of access to the Site and/or purchase of the PZE Packages or Gift Vouchers.

9.2. . Unless prior specific consent is granted in writing by the Owners, no contents of the Site can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

10. Personal data of the Buyer and protection of privacy

10.1. To be able to proceed to process the order and conclude the contract based on the Conditions, some personal information of the Buyer and/or the Voucher Beneficiary (as applicable) will be requested through the Site, as indicated in clauses 7 and 8. The Buyer acknowledges that the personal data he/she provides for the purpose of the purchase will be collected and used for the purposes indicated in the Seller's Privacy Policy. The Buyer acknowledges that the Seller's Privacy Policy regarding the processing of personal data for the purposes of the PZE Packages or Gift Vouchers can be accessed through the Site.

10.2. The Buyer declares and guarantees that the data provided during the purchasing process are correct and true.

11. Security

11.1. Although the Seller has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, the Seller cannot guarantee that the information or data input by the Buyer on the Site, even after the Buyer has authenticated access (login), will not be accessible or viewable by unauthorized third parties.

11.2. With regard to card and Paypal payments, the Seller adopts technological systems to guarantee the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.

12. Applicable law, conciliation and jurisdiction

12.1 Each purchasing contract entered into between the Seller and the Buyer pursuant to the Conditions shall be governed by and construed in accordance with English Law and, in particular, for Consumers, in accordance with the Consumer Contract Regulation 2013, the Consumer Rights Act 2015 and, also for the Professionals, in accordance with the Supply of Goods and Services Act 1982. In any case, the rights attributed to the Consumers by mandatory provisions of laws, when applicable, are reserved.

12.2 In case of any queries or complaints regarding a purchase, please contact the Seller using the Customer Service contact details, quoting any order reference numbers.

12.3 If any dispute arises, the Seller shall use its reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to the Buyer.

12.4 As an alternative to the conciliation attempt referred to in the preceding clauses, the Consumer, in order to resolve any dispute arising between the latter and the Seller, may also access the European Online Dispute Resolution platform (the European ODR Platform). The European ODR Platform has been developed and is managed by the European Commission, in accordance with Directive no. 2013/11/EU and Regulation EU no. 524/2013, in order to facilitate an independent, impartial, transparent, efficient, rapid and just resolution of out-of-court disputes relating to contractual obligations arising out of online sale or service contracts between a consumer residing in the European Union and a professional established within the EU, through the intervention of an ADR (“Alternative Dispute Resolution”) body, to be selected from a list available thereof. For more details on the European Union ODR Platform or to start, through the latter, an ADR procedure relating to a purchasing contract entered into between the Seller and the Consumer please visit http://ec.europa.eu/odr. The Seller's electronic email address to be provided in the EU ODR Platform is the following: pzeuk@pirelli.com

12.5 In the event that the Consumer or the Seller does not adhere to one of the conciliation attempts referred to in clauses 12.3 or 12.4 above, or such attempt has a negative outcome, the dispute shall be deferred to the jurisdiction of the Courts of England or Wales.

12.6 In case of disputes arising between the Seller and a Professional, the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.

1. Subject

1.1 These general terms and conditions (hereinafter the “Conditions”) shall apply to any natural person who (i) purchased a package named P ZERO™ Experience (hereinafter the "PZE Package") from an entity other than PIRELLI (hereinafter the “Buyer from a Third Party”) or (ii) received a gift voucher (hereinafter the “Gift Voucher” and a “Voucher’s Beneficiary”). The Buyer from a Third Party and the Voucher’s Beneficiary will be jointly referred to as the “User(s)”. The User will have received an univocal code (hereinafter the "Coupon Code") for his/her registration, necessary to participate in the Event (as defined in Section 1.2 below).

1.2. Each PZE Package or Gift Voucher will entitle the User, who will be registered by using the Coupon Code through the dedicated web page of the site https://pzeroexperience.pirelli.com/en-gb (hereinafter respectively the “Web Page” and the “Site”) to participate, at the Silverstone Circuit (hereinafter the "Circuit") to a day on track with his/her own car (the “Event”), subject to such car being on the list of approved vehicles published on the Site (“Car(s)”). The User must be the driver of the Car at the Circuit.

1.3. The PZE Packages and Gift Vouchers are sold by Pirelli UK Tyres Limited, with its registered office at Derby Road, Burton on Trent, DE13 0BH (hereinafter “PIRELLI”).

1.4. Any communication by the User, in connection with and/or in relation to the PZE Package and/or to the Gift Voucher (as applicable), including during the registration process of the Coupon Code shall be made to the addresses and in accordance with the modalities indicated on the Site or to the email address pzeuk@pirelli.com (hereinafter the "Customer Service").

1.5. The User shall be responsible for any costs incurred to connect to the Web Page and/or the Site via the internet, including any telephony costs incurred by the User with his/her service provider. 2. The PZE Package features and important rules for the access to the Circuit.

2.1. The PZE Package and the Gift Voucher are provided by PIRELLI with the features described on the Site and in accordance with these Conditions.

2.2. PIRELLI reserves the right to amend the agenda of the Event at any moment in time and as its own discretion

2.3. The PZE Packages and/or the characteristics of the same, are subject to change without notice and therefore, the Seller does not assume any responsibility in the event of changes in the contents of the PZE Package and/or program variations.

2.4. Access to the Circuit, following the procurement of a PZE Package, will only be allowed to Users: (i) whose vehicle features on the list of Cars published on the Site; and who (ii) hold a valid driving licence entitling them to drive such vehicles.

2.6. Access to the Circuit by each User is subject to:
(i)the unconditional acceptance and agreement by the User of the indemnity documents that the Seller and the car manufacturers will ask the User to sign, which can be seen here;
(ii) the acceptance and agreement to the PZE regulations (which incorporate any Circuit regulations, which can be seen here.

2.7. Access to the Circuit will not be allowed to people other than the Users, their registered Companions (if any), nor to cars other than the Cars and always in compliance with the PZE Regulations.

3. PZE Package and Gift Voucher registration procedure

3.1. Before proceeding with the registration using the Coupon Code, the User must carefully read and fully accept (and print and/or save copies for his/her records of) the Conditions, as well as the list of Cars for compatibility with their vehicle and the documents referenced under section 2.3 from (iv) to (vi) by checking the appropriate boxes (check-box) on the Web Page.

3.2. On the Web Page, the User will be invited to provide his/her personal data and the details of the Car he/she will drive during the Event, as well as personal data of the Companion(s) if any, in order to complete the registration process for the attendance to the Event.

3.3. The User’s registration is accepted by PIRELLI with the dispatch to them, at the email address each User provided to PIRELLI, during the registration process, of an email confirming that the registration has been successfully completed, which will contain a link to the text of these Conditions, the name of the natural person who is registered to use PZE Package or the Gift Voucher (both coinciding with the User), the names of the Companion(s) (if any), the day of the Event, the model and licence plate of the Car authorised to access the track and a description of the Event ("Access Pass"). The Access Pass, and the Conditions applicable to the relationship between the User and PIRELLI, will be archived electronically by PIRELLI in its IT systems, and the User may request copies by sending an email to Customer Service.

3.4 The User cannot be changed after receipt of the Access Pass. 4. Delivery and use of the PZE Package and/or of the Gift Voucher

4.1. To be able to use the PZE Package or the Gift Voucher, as applicable, the User must show the Access Pass at the entry to the Circuit on the day of the Event, and comply with the provisions of clause 2.4 above.

4.3. If the User is absent on the day of the Event, the right to use the PZE Package or the Gift Voucher will be lost, without possibility of reimbursement.

5. Cancellation Communications 5.1 In the event that the User wishes to cancel his/her participation in the Event, the User must send an e-mail to Customer Service. Any refund, if applicable (depending on the timing of the cancellation communication) will be made by PIRELLI to the purchaser of the Gift Voucher or by the entity who sold the PZE Package to the Buyer from a Third Party.

6. Intellectual Property Rights

6.1. The User acknowledges that he or she is aware that all trademarks, names and other distinctive signs, including - without limitation - the “PIRELLI” letters and logo trademark, the “P ZERO™” trademark as well as any images, photographs, written text or graphics used on the Site/Web Page or relating to PZE Packages and Gift Vouchers are and remain the exclusive property of Pirelli & C. S.p.A., PIRELLI or their respective owners, as the case may be (jointly and severally, the “Owners”), with no rights arising on the part of the User in relation to the same as a result of access to the Site/Web Page and/or purchase of the PZE Packages or Gift Vouchers.

6.2. Unless prior specific consent is granted in writing by the Owners, no contents of the Site/Web Page can be wholly or partially reproduced, transferred using electronic or conventional means, modified or used for whatever purpose.

7. Personal data and protection of privacy 7.1 To be able to proceed with the registration process of the User and any Companion(s), for the purpose of participating in the Event and based on these Conditions, some personal information of the User, of the Companions (if any), will be requested through the Web Page, as indicated in Clause 3.2. The User acknowledges that the personal data he/she provides for the purpose of the registration process for the Event will be collected and used for the purposes indicated in the PIRELLI Privacy Policy.

7.2 The User hereby declares and guarantees that the data provided during the registration process are correct and true.

7.3. For any other information relating to the processing of the personal data of the User, the Companions (if any), please refer to the PIRELLI Privacy Policy.

8. Security

8.1. Although PIRELLI has adopted measures to protect personal data against any loss, falsification, handling, and misuse by third parties, given the technical features and limitations on the protection of electronic communications over the Internet, PIRELLI cannot guarantee that the information or data displayed by the User on the Site and/or the Web Page, will not be accessible or viewable by unauthorized third parties.

9. Applicable law and jurisdiction

9.1. These Conditions shall be governed by and construed in accordance with laws of England and Wales.

9.2. In case of any disputes arising between PIRELLI and the User the same shall be deferred to the exclusive jurisdiction of the Courts of England and Wales.